Their tech staff was persistent to resolve my issue. They were diligent and kept in constant contact throughout the process. And the were able to resolve my issue. Highly recommend.

We were having trouble managing our Shopify and Amazon integration using Marketplace Connect. We decided to switch to this app and have no regrets. The app does a great job of syncing our orders and our inventory between Shopify and Amazon. Their customer service team is very helpful and knowledgeable and assisted us with onboarding and troubleshooting issues.

Very good app and very good customer service!

dire pessima app è poco. Abbiamo testato i 14 giorni in free trial, all'installazione senza creare regole o settare nulla, ha modificato prezzi e giacenze nell'account amazon bloccando lo stesso e generando gravi problematiche, oltre a questo a richiesta di assistenza urgente sono passati 10 giorni e nessuno ha risposto a nulla, segnaleremo direttamente la app a shopify in quanto effettuati screen di tutte le conversazioni e degli errori che hanno generato senza intervenire e rimborsare i danni causati. Ovviamente è una azienda dall'altra parte del mondo e per 4000€ di danno il costo legale sarebbe maggiore ma stiamo capendo se vale la pena e addebitabili i costi internazionali del legale. App pessima e pessima assistenza.

Look elsewhere if you want an app you can rely on. We've seen signs of increased unreliability with strange behaviour and technical glitches for some time now. On Tuesday all order imports from and tracking updates pushed to Amazon failed completely, and the app interface would not load at all. We've not been able to get any meaningful response from customer service, and eventually had to help ourselves through reinstalling the app... which lost all settings and required us to set everything back up again from scratch. After this, however, the automatic order sync is still not working... and we have to manually check for new orders and trigger the imports. The complete lack of service/assistance during such a critical incident is simply unacceptable.

Could not get it to work with amazon because I am not a brand owner. It should work out of the box and it didnt, more down to Amazons complicated restrictions, which I have informed Amazon about. I am sure the app would work fine if the restrictions were not so complicated. Amazon do not accept Printify. It is treated as a brand. So any product that is sent to amazon has to be approved and I was declined. I was asked to provide pictures of each item. So you have to sign up for the Amazon Brand registry and register a trademark.