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Audien ‑ Ali & Product Reviews
Audien ‑ Ali & Product Reviews
by Audien.ai
4.6
(105 reviews)
Best suited for stores using Air: Product Reviews app & UG, Judge.me Product Reviews and LAI Product Reviews Ali Review, which it integrates with and willing to start free and move to $9/mo.
Product reviews app help you collect reviews, import reviews and display reviews. Build trust fast. Boost your online sales with Audien, the fully customizable product review app. Collect unlimited photo and video reviews effortlessly through automated emails. Showcase eye-catching widgets and user-generated content without impacting your store’s speed. Drive traffic by displaying ratings on Google, and keep shoppers engaged with coupon incentives. Audien is a powerful alternative to apps like Loox, Judge.me, and Ali Reviews, backed by 24/7 customer support. Boost your online sales with Audien, the fully customizable product review app. Collect unlimited photo and video reviews effortlessly through automated emails. Showcase eye-catching widgets and user-generated content without impacting your store’s speed. Drive traffic by displaying ratings on Google, and keep shoppers engaged with coupon incentives. Audien is a powerful alternative to apps like Loox, Judge.me, and Ali Reviews, backed by 24/7 customer support. more Easily collect and manage unlimited reviews, including photos and videos Import 500 AliExpress reviews at once and keep collecting new reviews effortless Attractive review widgets on any page and device to build trust and drive sales Offer discounts to encourage product reviews and drive repeat purchases Multilingual review widgets fit any theme and market to boost trust and sales
Copy from the Shopify App Store listing, unedited.Product reviews
Top line
conversion rate and average order value
From $9/mo
free plan available · 4 tiers
44/100
Mixed signals · from 96 reviews
What it does
Easily collect and manage unlimited reviews, including photos and videos
Import 500 AliExpress reviews at once and keep collecting new reviews effortless
Attractive review widgets on any page and device to build trust and drive sales
Offer discounts to encourage product reviews and drive repeat purchases
Multilingual review widgets fit any theme and market to boost trust and sales
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter
Free
Show 6 reviews per product
50 monthly review request emails
All widgets
Photo Reviews
Review importer
Product grouping
Growth
$9/month
Unlimited reviews per product
300 monthly review request emails
All Starter features
Video review
Advanced
$29/month
1500 monthly review request emails
All Growth features
Auto translate reviews
Remove Audien branding
Unlimited
$99/month
Unlimited review request emails
Pricing
Free
$9/month
$29/month
$99/month
44
/ 100Mixed signals
Scored on 96 merchant reviews we hold for Audien ‑ Ali & Product Reviews, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 96 reviews read| 2023 | 11 reviews |
|---|---|
| 2024 | 73 reviews |
| 2025 | 10 reviews |
| 2026 | 2 reviews |
What merchants say
4.6
2%
of reviews get an answer8%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 105. Open one to read it in full, with the developer's reply where there is one.
Great app for collecting and displaying reviews. Easy to set up and works smoothly with my Shopify store. The reviews display looks clean and professional. Support was responsive and helpful. Highly recommend for any store owner looking to build social proof)
I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app. To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. After installing, my search console was flooded with errors like: "Invalid object type for field 'aggregateRating'" "Missing required field 'itemReviewed'" "Invalid structured data for product reviews" These errors tank your SEO performance, and even after uninstalling, the errors didn’t go away easily! Searching online, I found many others complaining about the same issues. This app is more trouble than it’s worth. It promises to help with reviews but ends up hurting your business instead. Avoid this app at all costs there are much better alternatives available
This is the only review app i use, it does exactly what I want it to and is perfect. I can fully customize it to fit my brand and theme which was very hard to do in other review apps, and it is FREE. There is no risk to getting it and it has helped me out so much, you have to get it right now.
Really good, easy to use, good support. Recommended. Update - 2/4/25 Previously the SEO component was available for the lower paid plan but now needs to be upgraded to the $29USD - which is $47AUD plan to use this option , so that is disappointing. However I am happy with the rest of the app and its available options. It is easy to use, looks attractive in the store and a great option for a basic review app
Seems like the app could have potential, but I don't want to take the time to learn how to reformat a csv file just to upload my reviews. That's more work than I believe is necessary, and I rather just pick a more efficient app. If you gave customers the option to upload reviews manually, that would also be helpful.
It is a fantastic application; it has all the features of a paid app. I recommend it. You can manage reviews and add pictures to the reviews. All in all the best review application.
After a few hiccups, one of my own making, the app is up and running and looks great. The customer service was excellent and helped me realise the error I had made so that I could fix it and get all my reviews correctly imported.
I've tried almost every commenting plugin on the market, both paid and free, and I think this one is designed to be the most user-friendly and loads very fast, by far the best. It would be nice if you could remove the watermark by paying for it.
Audien ‑ Ali & Product Reviews FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Air: Product Reviews app & UG, Judge.me Product Reviews and LAI Product Reviews Ali Review, which it integrates with and willing to start free and move to $9/mo.
There is a free plan, paid plans start at $9/month, and run to $99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Audien ‑ Ali & Product Reviews's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Audien ‑ Ali & Product Reviews rates 44 out of 100 — mixed signals — read from 96 merchant reviews. The developer has published replies to 2 of 96 reviews. The score reflects what the review record shows, nothing more.
105 merchants have reviewed Audien ‑ Ali & Product Reviews, averaging 4.6 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 105 reviews
3 (was 13)
2 of 96 reviews
24 days
Free plan available. Free trial available.
August 31, 2023
2023 – 2026
Categories
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