Mon expérience a été très frustrante. Delais de preparation commande +15 jour + delais de livraison 4-8 jours c'est pire que Chine. Titre : Promesses non respectées et manquements contractuels répétés Je partage cette expérience afin d’informer objectivement d’autres professionnels Plusieurs engagements présentés lors de la souscription n’ont pas été respectés : Promesse de service opérationnel Le service était présenté comme une solution de dropshipping fonctionnelle et stable. En réalité, j’ai rencontré des problèmes de synchronisation produits, des incohérences de stock et des erreurs de prix impactant directement mon activité. Promesse de fiabilité logistique Les délais de livraison annoncés n’ont pas été respectés. Les retards ont entraîné des difficultés avec mes propres clients, sans communication proactive ni solution rapide. Promesse de support réactif Le service client s’est révélé lent et peu efficace. Les réponses manquaient de clarté et les problèmes ont été prolongés inutilement. Politique de remboursement Une commande annulée n’a pas été remboursée sur le moyen de paiement initial. Un crédit interne a été imposé sans accord préalable, ce qui ne correspond pas aux standards attendus. Dans le e-commerce, la fiabilité technique, la transparence financière et la réactivité du support sont fondamentales. Malheureusement, mon expérience ne reflète pas ces standards. je ne veux apsolument pas envie de travailler avec vous. si vous etes un vendeur correcte , rembourser mon plan de dropshipping soit me verser le credit store car votre APP NE FONCTIONNE PAS Bdroppy = Amateurs 1st classe

Bad experience ever: Products purchased through the dropshipping service are cancelled after 15 days (the time they claim is necessary to prepare the order) due to lack of stock. And what do they offer? "Credit to spend on further purchases." What does this mean? Creating liquidity with third-party money without being entitled to it. If a product is missing, it should be refunded immediately, not after 15 days. And if you are so disorganised, you should offer a refund and not credit in the bdroppy Wallet. This demonstrates the total bad faith of this service. Furthermore, no account is taken of the reputational damage caused to the dropshipping partner, who will be forced to cancel their customers' orders. After much insistence (and a wasted day's work), I receive an email telling me that they will issue a refund to the original payment method next Tuesday. In 2025, arranging a transfer or refunding the payment method from which it was received is something that can be done in a minute (and anyone offering themselves as an e-commerce service provider should know how to do it). Terrible service and completely dishonest.

We are using BDroppy App for almost a year now. Everything works smoothly, products are great and high quality, fulfilment and delivery are also fine, customer service is always there for you. The only things we would suggest to improve are: to increase the product range, add more luxury brands/products, to make the return process a bit faster. In general, this is the best fashion Dropshipping app we've tried so far!

I've tried twice to select the products i want to display my store, it doesn't give me the option to do this and uploads 100 random items on the free trial. i have a swimwear store and only want select items however there's no option to choose what you get. whether this is just the free trial I'm not sure.

its not clear which products are in house and which are external. the fast shipping items are limited.

I imported items, then spent hours updating my listings. Then when i came back later. Everything was as if i never updated it. it do not work

Great fashion app. Their team is very responsive. They have a diverse range of items and brands.

UPDATE: (August 165th, 2023) I was thinking of changing my initial review to higher ratings. However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know what is going on. Only thing I have heard them for 3 weeks is that their technician is working on it. Really? for 3 weeks? I do not think they even know the issue I am having even after so many screenshots and explanations. They have good products. That is the only reason I am still with them until now. I just started the advertising campaign and I had to pause everything, and this is terrible. I hope someone from Bdroppa will REALLY read this and address the root cause. They have potential if provide better support. =============================== ---- I upgraded this app so I can have more products and other features. They took my payment, but have not provide any paid features. I have sent them multiple messages/tickets and yet to hear back!!! They seems to have products that I am looking for. However I am not happy with their support so far. I am not sure what to expect if I need customer support in the future for any of my orders. Why can't they have some dedicated resources for drop-shipping customers? They need to gain the trust. Seems they are actively replying here. Hopefully they will pay attention to my message here!!!!