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  4. Brightpearl by Sage

Brightpearl by Sage

by Brightpearl

4.6

(53 reviews)

70/100 · SolidFree to install
Best suited for merchants running multi-channel operations across Amazon, ShipBooks, and other platforms who need unified order and inventory management.

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale. Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer. Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer. more Free up time to focus on growth and eliminate errors with our automation engine Accurately forecast how much stock you need and when you need it Make faster, smarter decisions for your business with advanced reporting Stay ahead of ever-evolving consumer trends with plug & play integrations Get your system implemented, optimized and regularly audited by retail experts

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
ERP
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
Free

1 tier

How it’s supported
70/100

Solid · from 53 reviews

What it does

Free up time to focus on growth and eliminate errors with our automation engine

Accurately forecast how much stock you need and when you need it

Make faster, smarter decisions for your business with advanced reporting

Stay ahead of ever-evolving consumer trends with plug & play integrations

Get your system implemented, optimized and regularly audited by retail experts

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install”.

Pricing
Free to install
Free

Free

Free
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

70

/ 100
Solid
medium confidence

Scored on 53 merchant reviews we hold for Brightpearl by Sage, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.42, 0.26 stars below the lifetime average of 4.68. Worth reading the newest reviews before installing.
Computed from the 53 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 53 reviews read
Reviews per year
202110 reviews
202216 reviews
20232 reviews
20243 reviews
202514 reviews
20268 reviews
What merchants say

4.6

53 reviews
5★85%
4★9%
3★0%
2★0%
1★6%
Developer replies
38%
of reviews get an answer
Reviewed at 12m+
68%
had used it a year when they wrote
From 53 reviews read. Typical reviewer had used the app for 18 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 53. Open one to read it in full, with the developer's reply where there is one.

This is a great integration for a great ERP system capable of handling many moving parts and being the backbone of our Tech stack and automated processing. Operationg B2B and B2C channels along with some integrations with marketplaces. Highly recoment brightpearl for a growing business. The whole team are very helpful.

As a small company entering the scale up phase, we realised in 2024 that we need to move away from excel based order/inventory management to a ERP solution that could grow with the company. Although cost was an important factor for us, the approach towards explaining how Brighpearl could be a good fin for us, not only short, but long term, made it easy for us to conclude. With multiple warehouses, channels operating globally we are very happy with the excellent support from the Brightpearl team, especially Sam and Mike, with a super responsive and solution oriented support team.

We have been with Brightpearl since 2016, initially using the platform as to consolidate purchasing and online platforms. Since then the functionality of the system has done nothing but grow along side our business and become more invaluable each year. Recommended to businesses both large and small.

The Brightpearl app is really solid and complete and allows you to connect very deeply to Shopify. It also allows you to operate efficiently the Shopify POS sales in a dedicated channel in Brigthpearl and the B2B sales as well.

We have been using Brightpearl since before I joined the company. Overall it satisfies most of our needs for PO management and order fulfilment. Shortcomings are a lack of visibility of changes made to the PO and SO lines, and there is no way to bundle multiple POs into a single shipment easily, or sea which POs are currently on sea. Other than that, we can recommend Brightpearl.

Brightpearl is a really helpful middleman for multichannel eCommerce and potential in person retail locations. The mapping in the shopify app is pretty straightforward to follow and they now allow for order editing to flow through the platform. Implementation was relatively straightforward with in house support at every step along the way. The APIs available give really good extensibility to anything custom you might need. There are a couple of shortfalls in the API that I'd love to see added, namely adjusting delivery addresses and I'd love to see more operational automation on the supply side in the system, but otherwise it provides a really helpful oversight layer across all channels and makes batch order management super easy regardless of the source of the order. We currently have 6 shopify stores, 5 amazon channels, etcy and hubspot all integrated on the order side and plenty of additional back office integrations too.

Brightpearl have been very professional since our initial enquiry to implementation to day to day use of the platform. On boarding was very easy and they were very accommodating. The integration with shopify and ship theory is fantastic. We also use it as our accounting software, this isn't quite as user friendly as other accounting systems, however, they reporting aspects are great

Developer repliedThank you for sharing your experience! We’re glad to hear the onboarding process was smooth and that the Shopify and Shiptheory integrations have been working well for you. It’s great to know Brightpearl continues to support your day-to-day operations, and we appreciate your balanced feedback on the accounting experience and reporting features. Show more

This app has been a huge help in streamlining our business. It keeps our stock accurate across all B2C channels, which has genuinely been a lifesaver for us since installing Brightpearl a few years ago. It's reliable, saves us time, cuts down on errors, and makes day-to-day operations much easier.

Developer repliedThank you for the great feedback! We’re delighted to hear Brightpearl has helped streamline your operations and keep stock accurate across all channels. It’s wonderful to know Brightpearl has saved you time, reduced errors, and supported your business over the years. Thank you for being part of our community! Show more

Brightpearl by Sage FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants running multi-channel operations across Amazon, ShipBooks, and other platforms who need unified order and inventory management.

There is a free plan across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Brightpearl by Sage rates 70 out of 100 — solid — read from 53 merchant reviews. The developer has published replies to 20 of 53 reviews. The score reflects what the review record shows, nothing more.

53 merchants have reviewed Brightpearl by Sage, averaging 4.6 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.6 / 5 · 53 reviews


Rating, last 12 months

4.42 from 12 reviews


New reviews, last 12 months

12 (was 10)


Developer replies

20 of 53 reviews


Typical reviewer had used it

18 months


Pricing

Free to install


On the App Store since

July 15, 2021


Review history held

2021 – 2026

Integrates with
Amazon
Avalara
ebay
Loop Returns
QuickBooks
ShipStation

Categories
ERPInventory optimization
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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