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  1. xpay

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  3. Fraud

  4. Chargeflow Prevent Chargebacks

Chargeflow Prevent Chargebacks

by Chargeflow, Inc.

4.8

(362 reviews)

62/100 · SolidFree to install. Additional charges may apply.
Best suited for merchants processing payments through Stripe, PayPal, Braintree, or Klarna who want to reduce chargeback disputes and the operational work they create.

Stop chargebacks before they happen — and win back the ones that do, automatically. Chargebacks drain revenue and waste hours you don't have. Chargeflow is the fully automated platform that fights them end to end - preventing friendly fraud before it hits, deflecting disputes in real time, and recovering lost revenue with AI-built evidence. Scale your store without scaling your dispute workload. Trusted by 20,000+ of the world's leading ecommerce brands, with win rates powered by millions of data points. Chargebacks drain revenue and waste hours you don't have. Chargeflow is the fully automated platform that fights them end to end - preventing friendly fraud before it hits, deflecting disputes in real time, and recovering lost revenue with AI-built evidence. Scale your store without scaling your dispute workload. Trusted by 20,000+ of the world's leading ecommerce brands, with win rates powered by millions of data points. more Recover chargebacks on autopilot with AI that auto-submits winning evidence Prevent friendly fraud with a network of 20,000+ merchants Deflect disputes in real time with Verifi & Ethoca alerts Win more disputes with AI built on millions of data points Manage prevention, recovery & analytics in one dashboard

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Fraud
What it moves
Bottom line

operating cost and staff time

What it costs
Free to install. Additional charges may apply.
How it’s supported
62/100

Solid · from 361 reviews

What it does

Recover chargebacks on autopilot with AI that auto-submits winning evidence

Prevent friendly fraud with a network of 20,000+ merchants

Deflect disputes in real time with Verifi & Ethoca alerts

Win more disputes with AI built on millions of data points

Manage prevention, recovery & analytics in one dashboard

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Free

Free to install

Fully automated chargeback recovery
Only pay on successful recoveries
Best-in-class, 24/7 customer service
Multi-shop and processor support
Works with all payment providers
Win rates up to 4x higher
Instant setup, no integration needed
Enterprise-grade security (SOC 2 & GDPR)
The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

62

/ 100
Solid
high confidence

Scored on 361 merchant reviews we hold for Chargeflow Prevent Chargebacks, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 361 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 361 reviews read
Reviews per year
20211 reviews
202240 reviews
202333 reviews
202468 reviews
2025140 reviews
202679 reviews
What merchants say

4.8

362 reviews
5★94%
4★1%
3★0%
2★1%
1★4%
Developer replies
22%
of reviews get an answer
Reviewed at 12m+
15%
had used it a year when they wrote
From 361 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 362. Open one to read it in full, with the developer's reply where there is one.

They are scammers! There service doesn't work, but you pay for it! They charge you 29$ on each dispute ! without any action from their side!! You don't get an alert before it's shown on shopify, and they don't make a refund for the customer. So, they just make it worst for you, and charge you extra 29$ additional to bank fees and return amount!!! Contact them many times, and even I deactivate my account with them, they still charge my credit ! I can't get off from this very bad service!!!

Developer repliedHi Vivaly, thank you for sharing this feedback, we're sorry your experience with Chargeflow fell short of what it should have been. This isn't the standard of service we aim to provide, and we want to make it right. Our customer experience team has reached out directly to address this and ensure your account and billing concerns are fully resolved, with full transparency every step of the way. We take feedback like this seriously, it's how we keep improving for merchants who trust us. Please look out for our message, and don't hesitate to reply so we can get this sorted for you as quickly as possible. The Chargeflow Team Show more

We just set up our account with Chargeflow and it was an easy and seamless integration. I set up a call with Ben to walk me thru the first initial chargebacks we received and he was very helpful, guiding me thru the platform and providing tips on how to optimize the software to best cater to our business needs.

Not satisfied with results. We are losing chargebacks that were fraudulent

Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)

Great app. Easy to use, win rate has been high for us, and they have great customer service. Ben helped me out and answered my questions quickly and thoroughly.

Ben was incredibly helpful and patient and has been walking me through the onboarding process seamlessly and the integrations of this are amazing

amazing support got my issue resolved extremely quick!!

Support is amazing, jason helps out a lot with the support side

Chargeflow Prevent Chargebacks FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants processing payments through Stripe, PayPal, Braintree, or Klarna who want to reduce chargeback disputes and the operational work they create.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard Chargeflow Prevent Chargebacks rates 62 out of 100 — solid — read from 361 merchant reviews. The developer has published replies to 80 of 361 reviews. The score reflects what the review record shows, nothing more.

362 merchants have reviewed Chargeflow Prevent Chargebacks, averaging 4.8 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 362 reviews


Rating, last 12 months

4.77 from 138 reviews


New reviews, last 12 months

138 (was 108)


Developer replies

80 of 361 reviews


Typical reviewer had used it

2 months


Pricing

Free to install. Additional charges may apply.


On the App Store since

June 14, 2021


Review history held

2021 – 2026

Integrates with
Braintree Payments
Gorgias Zendesk Reamaze
Klarna Affirm AfterPay
PayPal Stripe
Recharge Bold Subscriptions
SEON Fraud Protection

Categories
FraudWorkflow automation
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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