Using "coming soon" feature somehow turned on the "sell when product is out of stock" option on my listings, costing me a lot of credit card fees and frustrated customers when I had to refund the orders, since I sell one-off items. This happened on two of my product drops.

Strongly recommend this app for the coming soon button however the pre order element, has been devastating- it places orders on hold within Shopify with no clear built in feature to remove them - we had to build a custom flow which i believe is only on shopify plus, and does not sync inventory - we have had thousands of orders now oversold due to this app, please proceed with caution on the pre order element, like i said the coming soon button works excellent - the pre- order element, I strongly suggest being very careful.

would not recommend. When coming soon is turned on with the date set it works on website but customers can still purchase via the shop app. It ended up being a complete nightmare during my last product launch as the date and time were set to be removed on launch time, but it still showed up not allowing about half the visitors to the site to purchase because the coming soon wouldn't go away. Even after I turned the app completely off on my website it still wouldn't go away.

Support is horrible. They will never respond to support requests. I think they just leave this app up without updating it. Stop gaslighting as well. We opened a support ticket through the application, and also sent an email directly to your support email you list on the application page.

The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.

Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.

The program does work but the huge problem is when you put an item to "coming soon" the program automatically puts the item "inventory not tracked" This caused a HUGE issue because on other sales channels it didnt show up as "sold out" or "coming soon" BUT allowed them to BUY IT! We sold 400! of something because they were able to purchase it via a different sales channel. This was VERY BAD. The program should NOT automatically set the item to "not track inventory."

Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!