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  1. xpay

  2. Shopify apps

  3. Invoices and receipts

  4. Customs Buddy

Customs Buddy

by Electric Borneo Cat B.V.

4.8

(19 reviews)

29/100 · Limited evidenceFree plan available
Best suited for stores shipping internationally and wanting to customize invoices and packing slips for different destinations.

Commercial invoice generator that helps you quickly clear customs and sell your products overseas. When it comes to commercial invoices, one missing piece of information can halt your order in customs, creating avoidable delays and unhappy customers. Customs Buddy was developed to simplify customs clearance by automatically generating commercial invoices that make customs clearance a breeze. Say goodbye to manual invoice edits and ensure your documents contain every detail necessary for a smooth, automated process that saves time and money. When it comes to commercial invoices, one missing piece of information can halt your order in customs, creating avoidable delays and unhappy customers. Customs Buddy was developed to simplify customs clearance by automatically generating commercial invoices that make customs clearance a breeze. Say goodbye to manual invoice edits and ensure your documents contain every detail necessary for a smooth, automated process that saves time and money. more Simple customizations for your brand and unique products Bulk order option saves hours of manually editing invoices Fully automated with Shopify Flow for a plug and play experience

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Invoices and receipts
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $9/mo

free plan available · 4 tiers

How it’s supported
29/100

Limited evidence · from 19 reviews

What it does

Simple customizations for your brand and unique products

Bulk order option saves hours of manually editing invoices

Fully automated with Shopify Flow for a plug and play experience

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free
You start with

10 commercial invoices per month

Signature

Starter
$9/month
Adds

50 commercial invoices per month

Logo

Pro
$29/month
Adds

200 commercial invoices per month

Return invoices

Automation with Shopify Flow

Enterprise
$90/month
Adds

Up to 10000 commercial invoice per month

Listed as “Free plan available”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available
Free

Free

Free
10 commercial invoices per month
Signature
Starter

$9/month

Lowest paid plan
50 commercial invoices per month
Signature
Logo
Pro

$29/month

200 commercial invoices per month
Signature
Logo
Return invoices
Automation with Shopify Flow
Enterprise

$90/month

Up to 10000 commercial invoice per month
Signature
Logo
Return invoices
Automation with Shopify Flow
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

29

/ 100
Limited evidence
low confidence

Scored on 19 merchant reviews we hold for Customs Buddy, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 19 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2025 · 19 reviews read
Reviews per year
20217 reviews
20222 reviews
20232 reviews
20244 reviews
20254 reviews
What merchants say

4.8

19 reviews
5★89%
4★5%
3★0%
2★5%
1★0%
Developer replies
26%
of reviews get an answer
Reviewed at 12m+
6%
had used it a year when they wrote
From 19 reviews read. Typical reviewer had used the app for 1.5 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 19. Open one to read it in full, with the developer's reply where there is one.

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

Developer repliedWe are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices. Thank you for using the app! Show more

Very simple and straightforward to use. We often have to send orders to customers overseas and this wonderful app saves a lot of time otherwise spent filling out paperwork. Also the technical support is par excellence, if ever there is any kind of issue with the app it is sorted ultra-fast. Can't recommend highly enough!

Great app, great team ! Always available and happy to provide you with a solution. Thanks a lot guys

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.

As a clothing brand based in Indonesia and distributing to customers located worldwide, we require a commercial invoice for nearly all customer orders. Historically we had been creating a commercial invoice for each order in Excel using our shipping partner’s template, manually transcribing each customer’s order details from Shopify. Obviously, this process was time consuming, prone to user error, and simply not a sustainable process as our business grew. Enter Customs Buddy – the perfect application that meets all of our needs by automatically generating a commercial invoice for each customer order with one click. We required a few minor adjustments to accommodate the unique requirements for distributing out of Indonesia and Andrii (the lead developer) was an absolute pleasure to work with. I’ve never dealt with a more responsive and attentive Shopify development team – Andrii went out of his way to make sure the app was configured for our unique needs. Additionally, his team just released a new set of features that better display address details on the commercial invoice! If you are a store shipping product to customers overseas and need to create a commercial invoice, look no further than Customs Buddy. It’s made our operations so much more streamlined and with a pricing model that is consumption based ($0.10 per commercial invoice) we only pay for the value of the app we realize.

Customs Buddy is EXACTLY what we were looking for. Our shop has multiple international shipments per week and the shippers require info that was not printing by default on the Shopify Commercial Invoice. Along came Customs Buddy and we no longer have to manually edit the PDF and add this info each time. We can setup our tax id, contact info, etc. one time and never have to enter it again. What a time saver! Even better, their customer support is OUTSTANDING! We noticed that something we entered was not printing and within a few hours they corrected the bug and released a new version. I've been in IT for over 30 years and it can take months to get something fixed (if at all) and this was more than I expected. Bravo!!

Our company is a EU-country and we need always to do to Commercial Invoice to all countries outside EU. This is extremely time-consuming for us, especially when we are sending out hundreds of products and all have different HS-codes and weight and origin of country. With this APP, it literally make the Commercial Invoice for us automatically, without even lifting a finger. Usually making a commercial invoice for a shipment can take from 10 to 30 minutes to us to make manually. With this app, it takes us less than 2 seconds. Highly recommend. And the support is superb aswell! LOVE IT.

Customs Buddy FAQ

Answered from this app's own listing and its full review record.

Best suited for stores shipping internationally and wanting to customize invoices and packing slips for different destinations.

There is a free plan, paid plans start at $9/month, and run to $90/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Customs Buddy's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Customs Buddy rates 29 out of 100 — limited evidence — read from 19 merchant reviews. The developer has published replies to 5 of 19 reviews. The score reflects what the review record shows, nothing more.

19 merchants have reviewed Customs Buddy, averaging 4.8 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 19 reviews


New reviews, last 12 months

1 (was 5)


Developer replies

5 of 19 reviews


Typical reviewer had used it

1.5 months


Pricing

Free plan available


On the App Store since

April 13, 2021


Review history held

2021 – 2025

Integrates with
Shopify Flow
Shopify Admin

Categories
Invoices and receiptsOperations - Other
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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