Customs Buddy
by Electric Borneo Cat B.V.
4.9
(23 reviews)
Best suited for stores willing to start free and move to $15/mo.
Commercial invoice generator that helps you quickly clear customs and sell your products overseas. When it comes to commercial invoices, one missing piece of information can halt your order in customs, creating avoidable delays and unhappy customers. Customs Buddy was developed to simplify customs clearance by automatically generating commercial invoices that make customs clearance a breeze. Say goodbye to manual invoice edits and ensure your documents contain every detail necessary for a smooth, automated process that saves time and money. When it comes to commercial invoices, one missing piece of information can halt your order in customs, creating avoidable delays and unhappy customers. Customs Buddy was developed to simplify customs clearance by automatically generating commercial invoices that make customs clearance a breeze. Say goodbye to manual invoice edits and ensure your documents contain every detail necessary for a smooth, automated process that saves time and money. more Simple customizations for your brand and unique products Bulk order option saves hours of manually editing invoices Fully automated with Shopify Flow for a plug and play experience
Copy from the Shopify App Store listing, unedited.Invoices and receipts
Bottom line
fulfilment cost and post-purchase experience
From $15/mo
free plan available · 4 tiers
46/100
Mixed signals · from 20 reviews
What it does
Simple customizations for your brand and unique products
Bulk order option saves hours of manually editing invoices
Fully automated with Shopify Flow for a plug and play experience
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
10 commercial invoices per month
Signature
Starter
$15/month
50 commercial invoices per month
Logo
Pro
$45/month
200 commercial invoices per month
Return invoices
Automation with Shopify Flow
Enterprise
$150/month
Up to 10000 commercial invoice per month
Pricing
Free
$15/month
$45/month
$150/month
46
/ 100Mixed signals
Scored on 20 merchant reviews we hold for Customs Buddy, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2026 · 20 reviews read| 2021 | 7 reviews |
|---|---|
| 2022 | 2 reviews |
| 2023 | 2 reviews |
| 2024 | 4 reviews |
| 2025 | 4 reviews |
| 2026 | 1 reviews |
What merchants say
4.9
25%
of reviews get an answer12%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 23. Open one to read it in full, with the developer's reply where there is one.
Great app that works out of the box, but also superb support from the delevopers for extra needed customization.
I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.
Very simple and straightforward to use. We often have to send orders to customers overseas and this wonderful app saves a lot of time otherwise spent filling out paperwork. Also the technical support is par excellence, if ever there is any kind of issue with the app it is sorted ultra-fast. Can't recommend highly enough!
Great app, great team ! Always available and happy to provide you with a solution. Thanks a lot guys
Great app that makes my international order deliveries super easy. Support is super quick to respond as well.
This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.
As a clothing brand based in Indonesia and distributing to customers located worldwide, we require a commercial invoice for nearly all customer orders. Historically we had been creating a commercial invoice for each order in Excel using our shipping partner’s template, manually transcribing each customer’s order details from Shopify. Obviously, this process was time consuming, prone to user error, and simply not a sustainable process as our business grew. Enter Customs Buddy – the perfect application that meets all of our needs by automatically generating a commercial invoice for each customer order with one click. We required a few minor adjustments to accommodate the unique requirements for distributing out of Indonesia and Andrii (the lead developer) was an absolute pleasure to work with. I’ve never dealt with a more responsive and attentive Shopify development team – Andrii went out of his way to make sure the app was configured for our unique needs. Additionally, his team just released a new set of features that better display address details on the commercial invoice! If you are a store shipping product to customers overseas and need to create a commercial invoice, look no further than Customs Buddy. It’s made our operations so much more streamlined and with a pricing model that is consumption based ($0.10 per commercial invoice) we only pay for the value of the app we realize.
Customs Buddy is EXACTLY what we were looking for. Our shop has multiple international shipments per week and the shippers require info that was not printing by default on the Shopify Commercial Invoice. Along came Customs Buddy and we no longer have to manually edit the PDF and add this info each time. We can setup our tax id, contact info, etc. one time and never have to enter it again. What a time saver! Even better, their customer support is OUTSTANDING! We noticed that something we entered was not printing and within a few hours they corrected the bug and released a new version. I've been in IT for over 30 years and it can take months to get something fixed (if at all) and this was more than I expected. Bravo!!
Customs Buddy FAQ
Answered from this app's own listing and its full review record.
Best suited for stores willing to start free and move to $15/mo.
There is a free plan, paid plans start at $15/month, and run to $150/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Customs Buddy's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Customs Buddy rates 46 out of 100 — mixed signals — read from 20 merchant reviews. The developer has published replies to 5 of 20 reviews. The score reflects what the review record shows, nothing more.
23 merchants have reviewed Customs Buddy, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 23 reviews
2 (was 5)
5 of 20 reviews
2 months
Free plan available
April 13, 2021
2021 – 2026
Will AI shoppers find this store?
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