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Phone Call & AI Voice ‑ CONSIO
Phone Call & AI Voice ‑ CONSIO
by Consio AI Inc.
5.0
(43 reviews)
Best suited for stores using eDesk, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $30/mo.
Consio turns phone calls into ecom revenue: AI Voice Agent, AI IVR & AI SMS, phone call campaigns. Consio runs inbound and outbound AI voice agents for Shopify brands. Inbound, your AI agent answers every call 24/7 with live order, product and stock context: order status, returns, cancellations and callbacks. Outbound, it calls your Shopify and Klaviyo segments, creates the draft order and texts the checkout link during the call. Your team gets a power dialer, an SMS inbox and AI summaries, with every call tied to Shopify revenue. Consio Talent adds trained phone agents in your account. Consio runs inbound and outbound AI voice agents for Shopify brands. Inbound, your AI agent answers every call 24/7 with live order, product and stock context: order status, returns, cancellations and callbacks. Outbound, it calls your Shopify and Klaviyo segments, creates the draft order and texts the checkout link during the call. Your team gets a power dialer, an SMS inbox and AI summaries, with every call tied to Shopify revenue. Consio Talent adds trained phone agents in your account. more Inbound AI voice agent answers 24/7: order status, returns, cancellations Outbound AI voice agent calls Shopify and Klaviyo segments, texts checkout links All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI AI SMS follows up instantly with tracking links, product info, or order updates Consio Talent: trained phone agents who run campaigns inside your account
Copy from the Shopify App Store listing, unedited.Selling online - Other
Top line
reach beyond the storefront
From $30/mo
free plan available · 4 tiers
50/100
Mixed signals · from 35 reviews
What it does
Inbound AI voice agent answers 24/7: order status, returns, cancellations
Outbound AI voice agent calls Shopify and Klaviyo segments, texts checkout links
All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
AI SMS follows up instantly with tracking links, product info, or order updates
Consio Talent: trained phone agents who run campaigns inside your account
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Start Free
Free
Setup your account and campaigns free
$30 Plan
$30/month
includes 100 minutes of phone calls
$60 Plan
$60/month
includes 400 minutes of phone calls
$120 plan
$120/month
includes 1000 minutes of phone calls
Pricing
Free
$30/month
$60/month
$120/month
50
/ 100Mixed signals
Scored on 35 merchant reviews we hold for Phone Call & AI Voice ‑ CONSIO, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2026 · 35 reviews read| 2024 | 1 reviews |
|---|---|
| 2025 | 19 reviews |
| 2026 | 15 reviews |
What merchants say
5.0
0%
of reviews get an answer6%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 43. Open one to read it in full, with the developer's reply where there is one.
Makes calling customers easy. They also offer AI agents. We chose to train our own human agents. Very simple and pwoerful platform.
excelente plataforma, se integra muy bien con Shopify, simple y facil de usar.
I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin. The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list. If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.
Incredible phone platform for ecommerce!! We use Consio for a few outbound campaigns and we are very happy with the team and the results.
We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them. Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!
We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!
We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products. We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust. We are happy to partner with Consio
Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack. The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are. Highly recommend.
Phone Call & AI Voice ‑ CONSIO FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using eDesk, Gorgias and Klaviyo, which it integrates with and willing to start free and move to $30/mo.
There is a free plan, paid plans start at $30/month, and run to $120/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Phone Call & AI Voice ‑ CONSIO's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Phone Call & AI Voice ‑ CONSIO rates 50 out of 100 — mixed signals — read from 35 merchant reviews. The developer has published replies to 0 of 35 reviews. The score reflects what the review record shows, nothing more.
43 merchants have reviewed Phone Call & AI Voice ‑ CONSIO, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 43 reviews
5.00 from 23 reviews
23 (was 12)
0 of 35 reviews
4 months
Free plan available
October 21, 2024
2024 – 2026
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