We have absolutely loved having this app on our website and it has made a massive difference to our customer account experience. We have compared several apps and none have the integrations, flexibility and analytics like C:Hub. Ezra has also made our experience with C:Hub exceptional. He is open & responsive to suggestions and has made numerous improvements to the app just in the last month alone. Looking forward to ongoing new features and working together to provide the best customer account experience we can.

First and foremost... this is the most important app on my site that I have installed. My customers use it every day and they have commented on how much it has helped them. Second... the service is second to none. Ezra is always so quick to help and sort out my stupid questions :)

This is an awesome app and the customer support is first class. Ezra is super-responsive and helpful. He's also keen to take on board feedback with a view to incorporating suggestions into future releases. Highly recommended if you have repeat customers as the native Shopify functionality just doesn't do the job.

great

This app does everything for customer accounts and it looks great. I literally added an entire customer accounts page with all the options the bigger places have in less than a couple hours. I even have a floating icon on the site that will take you to customer accounts, contact us and any other pages I have added to the customer accounts section. Great product, very helpful and easy to use.

Despite never using and uninstalling this app last month it continues to charge me a monthly cost. No communication that my trial was expiring. No communications from this company at all, in fact. The one-star review here is a plea to stop the practice of carrying over subscription charges into the next month. If you cancel on Oct 13th, for example, your subscription should end on Oct 31st. Rolling it over to the next month is a shady accounting trick that I don't see outside of Shopify.

I used the app with the (now) legacy customer accounts in combination with Shopify's dawn theme. Everything worked as expected and looked nice, until I decided recently to switch to the (new) customer accounts within Shopify, to avoid trouble if Shopify should retire the old accounts. The app stopped working, and I could not reverse the settings at all. I contacted the support using their chat boot but was only able to talk to AI. I sent two emails with help requests through the app, without getting a feedback for a week, although a collaboration request was sent (which I granted, hoping they would fix the issue). After a week of not receiving any feedback at all through the common channels I cancelled the subscription and deinstalled the app. I then left a 1star review explaining the situation. A few hours later I got a message from Ezra from support via my Facebook business page. It looked like their emails with help and instructions did not arrive in my email inbox and neither in the spam folder (they investigating at the moment what the issue could be). We kept messaging via Facebook as this seemed to be the only way of communication for the moment. Ezra and his developer were able to address and fix the issue within the app that made it stop working in my shop. As of today I have reinstalled the app, it is up and running with no issues in combination with the (new) customer accounts. Ezra was very communicative, and offered outstanding support and assistance. The customer support was outstanding as soon as they discovered another way to contact me. The issue with not receiving their customer support mails is still existent, and not related to issues with my own email setup (running a business email through an Australian web hosting company with also great support and service: Ventra IP). The emails from the app for installing and deinstalling the app itself arriving in my email box, so there must be another issue somewhere which I am not able to address, but the team of the app is working on that issue as far as I know. If you are looking for an app with clean customer experience in the accounts, I can highly recommend this app.

C:Hub is a great solution for our needs. We have wholesale customers, and needed a simple UI, but we also needed some advanced features. Was VERY happily surprised by how this team works. They gave us proactive support, and even did some custom configurations to help this work ideally for our customer. We now consider them strategic partners. Not just an app. They really care. And it makes this a real solution.