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  1. xpay

  2. Shopify apps

  3. Abandoned cart

  4. Dondy: WhatsApp Marketing+Chat

Dondy: WhatsApp Marketing+Chat

by Dondy

4.8

(770 reviews)

65/100 · SolidFree plan available. Free trial available.
Best suited for stores using WhatsApp to reach customers for abandoned cart recovery and customer support.

Probably not for you if you don't have WhatsApp Business set up or access to the WhatsApp API.

WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive whatsapp chat button icon ,widget that improves customer experience.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Abandoned cart
What it moves
Top line

conversion rate and average order value

What it costs
From $6.99/mo

free plan available · 4 tiers

How it’s supported
65/100

Solid · from 763 reviews

What it does

Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.

Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.

AI WhatsApp chatbot and agents for sales & support + multi agents inbox.

Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.

Responsive whatsapp chat button icon ,widget that improves customer experience.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free
You start with

WhatsApp button

Unlimited conversations

Custom size & location

Prefilled messages

Pro
$6.99/month
Adds

Free+

WhatsApp Button Premium Designs

WhatsApp widget Text Customization

Include Product URL

Custom Hours

Analyzing Reports

Power Automation
$79.99/month
Adds

Pro+

WhatsApp Abandoned Cart Recovery

WhatsApp Marketing Campaigns

Automated Customizable Messages

Bulk Messaging for Shopify Segments

Inbox with Shopify integration

Elite
$159.99/month
Adds

Power Automation+

AI Chatbot for Sales & Support

AI Corrections & Training

AI Product Recommendations

WhatsApp inbox with 5 Agents

Green Tick Verification Assistance

Listed as “Free plan available. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Free trial available.
Free

Free

Free
WhatsApp button
Unlimited conversations
Custom size & location
Prefilled messages
Pro

$6.99/month

Lowest paid plan
Free+
WhatsApp Button Premium Designs
WhatsApp widget Text Customization
Include Product URL
Custom Hours
Analyzing Reports
Manual Abandoned Cart Recovery
Manual Order Confirmation Messages
Power Automation

$79.99/month

Pro+
WhatsApp Abandoned Cart Recovery
WhatsApp Marketing Campaigns
Automated Customizable Messages
Bulk Messaging for Shopify Segments
Inbox with Shopify integration
Official WhatsApp API integration
Elite

$159.99/month

Power Automation+
AI Chatbot for Sales & Support
AI Corrections & Training
AI Product Recommendations
WhatsApp inbox with 5 Agents
Green Tick Verification Assistance
VIP account manager
Unlimited WhatsApp flows
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

65

/ 100
Solid
high confidence

Scored on 763 merchant reviews we hold for Dondy: WhatsApp Marketing+Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 763 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2023–2026 · 763 reviews read
Reviews per year
2023127 reviews
202478 reviews
2025389 reviews
2026169 reviews
What merchants say

4.8

770 reviews
5★91%
4★5%
3★1%
2★1%
1★3%
Developer replies
6%
of reviews get an answer
Reviewed at 12m+
15%
had used it a year when they wrote
From 763 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 770. Open one to read it in full, with the developer's reply where there is one.

Dondy is an excellent Shopify app! It is very simple and easy to use, works perfectly, and integrates smoothly with other Shopify apps. It also offers so many great features and useful options. But honestly, the real highlight is the customer support. The team is extremely helpful, willing to jump on video calls whenever needed, and assists with every small part of the setup process. A huge thank you to the Dondy team, and especially to the amazing Or! Highly recommended app — definitely one of the best and most essential apps for Shopify in my opinion!

Has been one of the easiest WhatsApp automation platforms we’ve used. Simple setup, clean automations, fast message delivery, and great support. Perfect for abandoned carts, follow-ups, and customer communication for ecommerce brands.

We struggled quite a bit having two stores with different numbers, with their inboxes actually merging into one but we found a workaround. Their support team is quite active and responds quickly and they have a good attitude. They also listen to suggestions and look into implementing them. We are yet to actually use more of the features, for now we are just replying to WhatsApps but will soon use the campaign and automation features! :) Thanks Dondy!

very simplified and detail oriented guide. I'll very happy receiving genuine support from Dondy team especially Juan.

אפליקציה מעולה!!

We had an issue with the Dondy Chat application, and the support team was outstanding. They responded very quickly, identified the problem, and successfully restored our lost automations. Their professionalism, speed, and willingness to help made the whole experience stress free. We're very satisfied with the support we received. Thank you so much!

הכל מובן, נוח ובצורה מאוד ברורה

We’ve just completed the setup, and the experience has been excellent so far. Alon was incredibly helpful throughout the onboarding process—always responsive, patient, and proactive in making sure everything was configured correctly. He made the setup smooth and straightforward, and we’re looking forward to using the platform. Great customer service!

Dondy: WhatsApp Marketing+Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using WhatsApp to reach customers for abandoned cart recovery and customer support. Probably not for you if you don't have WhatsApp Business set up or access to the WhatsApp API.

There is a free plan, paid plans start at $6.99/month, and run to $159.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Dondy: WhatsApp Marketing+Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Dondy: WhatsApp Marketing+Chat rates 65 out of 100 — solid — read from 763 merchant reviews. The developer has published replies to 48 of 763 reviews. The score reflects what the review record shows, nothing more.

770 merchants have reviewed Dondy: WhatsApp Marketing+Chat, averaging 4.8 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 770 reviews


Rating, last 12 months

4.88 from 271 reviews


New reviews, last 12 months

271 (was 329)


Developer replies

48 of 763 reviews


Typical reviewer had used it

1 months


Pricing

Free plan available. Free trial available.


On the App Store since

March 15, 2023


Review history held

2023 – 2026

Integrates with
Shopify Flow
Shopify Admin
Flow
Judge.me
Klaviyo
Loox
WhatsApp API
WhatsApp Business

Categories
Abandoned cartChat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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