xpay
Shopify apps
Abandoned cart
Dondy: WhatsApp Marketing+Chat
Dondy: WhatsApp Marketing+Chat
by Dondy
4.8
(770 reviews)
Best suited for stores using WhatsApp to reach customers for abandoned cart recovery and customer support.
Probably not for you if you don't have WhatsApp Business set up or access to the WhatsApp API.
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive whatsapp chat button icon ,widget that improves customer experience.
Copy from the Shopify App Store listing, unedited.Abandoned cart
Top line
conversion rate and average order value
From $6.99/mo
free plan available · 4 tiers
65/100
Solid · from 763 reviews
What it does
Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
Responsive whatsapp chat button icon ,widget that improves customer experience.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
WhatsApp button
Unlimited conversations
Custom size & location
Prefilled messages
Pro
$6.99/month
Free+
WhatsApp Button Premium Designs
WhatsApp widget Text Customization
Include Product URL
Custom Hours
Analyzing Reports
Power Automation
$79.99/month
Pro+
WhatsApp Abandoned Cart Recovery
WhatsApp Marketing Campaigns
Automated Customizable Messages
Bulk Messaging for Shopify Segments
Inbox with Shopify integration
Elite
$159.99/month
Power Automation+
AI Chatbot for Sales & Support
AI Corrections & Training
AI Product Recommendations
WhatsApp inbox with 5 Agents
Green Tick Verification Assistance
Pricing
Free
$6.99/month
$79.99/month
$159.99/month
65
/ 100Solid
Scored on 763 merchant reviews we hold for Dondy: WhatsApp Marketing+Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 763 reviews read| 2023 | 127 reviews |
|---|---|
| 2024 | 78 reviews |
| 2025 | 389 reviews |
| 2026 | 169 reviews |
What merchants say
4.8
6%
of reviews get an answer15%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 770. Open one to read it in full, with the developer's reply where there is one.
Dondy is an excellent Shopify app! It is very simple and easy to use, works perfectly, and integrates smoothly with other Shopify apps. It also offers so many great features and useful options. But honestly, the real highlight is the customer support. The team is extremely helpful, willing to jump on video calls whenever needed, and assists with every small part of the setup process. A huge thank you to the Dondy team, and especially to the amazing Or! Highly recommended app — definitely one of the best and most essential apps for Shopify in my opinion!
Has been one of the easiest WhatsApp automation platforms we’ve used. Simple setup, clean automations, fast message delivery, and great support. Perfect for abandoned carts, follow-ups, and customer communication for ecommerce brands.
We struggled quite a bit having two stores with different numbers, with their inboxes actually merging into one but we found a workaround. Their support team is quite active and responds quickly and they have a good attitude. They also listen to suggestions and look into implementing them. We are yet to actually use more of the features, for now we are just replying to WhatsApps but will soon use the campaign and automation features! :) Thanks Dondy!
very simplified and detail oriented guide. I'll very happy receiving genuine support from Dondy team especially Juan.
אפליקציה מעולה!!
We had an issue with the Dondy Chat application, and the support team was outstanding. They responded very quickly, identified the problem, and successfully restored our lost automations. Their professionalism, speed, and willingness to help made the whole experience stress free. We're very satisfied with the support we received. Thank you so much!
הכל מובן, נוח ובצורה מאוד ברורה
We’ve just completed the setup, and the experience has been excellent so far. Alon was incredibly helpful throughout the onboarding process—always responsive, patient, and proactive in making sure everything was configured correctly. He made the setup smooth and straightforward, and we’re looking forward to using the platform. Great customer service!
Dondy: WhatsApp Marketing+Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using WhatsApp to reach customers for abandoned cart recovery and customer support. Probably not for you if you don't have WhatsApp Business set up or access to the WhatsApp API.
There is a free plan, paid plans start at $6.99/month, and run to $159.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Dondy: WhatsApp Marketing+Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Dondy: WhatsApp Marketing+Chat rates 65 out of 100 — solid — read from 763 merchant reviews. The developer has published replies to 48 of 763 reviews. The score reflects what the review record shows, nothing more.
770 merchants have reviewed Dondy: WhatsApp Marketing+Chat, averaging 4.8 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 770 reviews
4.88 from 271 reviews
271 (was 329)
48 of 763 reviews
1 months
Free plan available. Free trial available.
March 15, 2023
2023 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of Dondy: WhatsApp Marketing+Chat
Same categories, by review volume.
