We’ve had a very positive experience with the Emersoft Shopify app. It does an excellent job importing books and managing orders, and the process has been reliable and straightforward. We have not experienced any crashes or significant issues. The support team is also consistently responsive and helpful whenever we have a question or need assistance. Overall, Emersoft has been a reliable part of our Shopify operation, and we’re very happy with it.

The team at Emersoft has been great to work with. As a Baby Boomer not as adept with technology, I was initially not certain at all of my tech abilities. But I quickly found the support team to be very professional, knowledgeable, responsive and encouraging. They provide support in written form as well as video, which has made the learning process very doable! I've achieved my goals and had fun doing it! The app is insightfully designed with an impressive understanding of the books business. Additionally, the new AI feature in the Shopify platform was a delight to work with. It has been a very positive experience working with the great folks at Emersoft.

Emersoft is so Wonderful! We are so happy to have met the team. We are looking forward to working with them to help us get more online sales. 10/10

Communication and availability is paramount when starting and subsequently running a business. The people who make up Emersoft excel at both. I am so glad we made the investment to partner with them. 100/10 recommend. Shout out to Pawel, Caroline (and previously, Tori). Thank you for making this significantly less stressful.

We found Emersoft when researching how to connect our existing Shopify store catalog to Ingram's customer direct fulfillment and product database. It has worked out of the box connecting our 3 physical store locations running Shopify POS with the inventory Ingram offers. Implementation didn't really require much in the form of staff training or process changes, our team can just click request fulfillment instead of printing the shipping labels. I love that Emersoft is focused on independent booksellers and listens to feature requests from our community. Allowing us to save time and leverage technology at a collective scale. This creates time for us to focus on our customers and the in store experience.

The Emersoft Team is great! We would have been spending way too many hours manually putting book titles into the POS & Online store without them. They are constantly working to improve the app and are quick to reply to questions or suggestions. Thanks Pawel & Team!

Emersoft entered my bookstore picture at the perfect time. I was already racking my brain to solve some problems that THEY had already figured out how to solve and so I was very excited to connect with them at this critical time in my business journey. After their free webinar and follow-up zoom call (which I booked right away!) I realized their app was going to be the perfect solution for my shop to grow. I've been at this for 5 years with Shopify, and I've done all I can do on my own, and hit a point where I knew I needed third party expert help, but I didn't know who to trust and didn't want to waste money guessing. This team has proven they are worth their word and every penny so far. Excellent service from the beginning - responsive to my questions, emails, available, function as a team, feel very supportive and confident in their expertise. I'm excited about their product, how I am already benefitting from it, and how it is going to keep building only to feed into building my own bookstore up to it's fullest potential! Highly Recommend!

I've never experienced this level of service from a software provider, not in 20 years working in finance, and not in the last decade in the tech sector. Every question is answered. Every email gets a response, usually within hours. If something doesn't have an out-of-the-box solution, the team finds a workable temporary fix while their developers build a permanent one into the platform. It never feels like I'm on my own. I have a dedicated team that's happy to jump on a call, walk me through every detail, and make sure I'm completely confident before we move on. They genuinely care that my store runs the way I want it to. The best part? I don't spend my days worrying about software anymore. I get to spend them selling books. This is the best upgrade I've made to my Shopify platform.