Long time user of this app, it has supported big events of 2k plus people with a small non profit budget. When we run into problems the team is there ready to help. Thank you!

It works pretty well - I think there are things I don't know how to do or it dosen't do - for example if I have a 2 day event I just schedule it for one day because if not it seems to want to bill for 2 days.

This app is wonderful for our semi-annual pop-up events we host. The ticket products are easy to set up and when set up correctly, they collect the all the information we need for our events. The check-in process is easy and customers like the ease in pulling up their tickets when attending the event. The only complaint I have is that I have to disable the Shop Pay feature and the Apple/Google Pay/PayPal options for my WHOLE ONLINE & IN PERSON store while I am selling tickets for my events because this app does not support dynamic check out systems. When these are not turned off, tickets can be sold but no customer information is collected. We unfortunately figured this out after we had sold over 180 tickets to our 300 ticket event, so we missed gathering customer data on all of these tickets. In addition, disabling these features for the rest of the business for the 5-6 weeks leading up to our events also has a negative effect on our business flow. This would be my only complaint for this app. Lastly, to end positive, the help feature and customer support is always wonderful and we have resolved any issues quickly if and when they do arise. A little more app development on the dynamic checkout side would allow me to give this a 5 star!

Llevamos varios años usando la app. Nos es muy funcional para eventos presenciales. Para actividades en linea me parece muy caro y dejé de usarlo dado que la mayoría de actividades son gratis. En eventos grandes si es sumamente funcional ya que varias personas pueden escanear al mismo tiempo, la app es muy facil de usar y casi no comete errores. La función de envio a mensajes a inscritos es estupenda por que tiene más rating de apertura que los mailings.

Really bad experience! The tickets are not sending to customers! And Evey has no human support over the weekend, where most events are happening! The custom email service provider feature is not working and if you try to set it up, you then cannot reverse it to the default which results in notifications not going out, which means none of your customers will receive their tickets. We need a human to reset our Email Service Provider to the app default, and we cannot wait for Monday to talk to a Human!

Really good support from Evey, even with all my stupid questions! The team are really helpful and patient and we were quickly able to solve the challenges I had. thank you Sharky!

Great customer service! Easily answered my questions and gave step by step instructions on how to proceed with our event. Highly recommend!

The Evey support staff is super helpful to go out of their way to resolve our issue. Our issue is pretty complex and requires Evey staff to reach out to shopify billing department and actively follow up with them. They have been doing all these for our case and followed through until the issue is resolved. As soon as the issue is resolved, they notify us right away. The support experience is one of the best I've ever had.