Great customer service from Subiksha. Great features like product limit per ordering day, cut-off & prep times. I have not used the rates since you need to upgrade Shopify plans unfortunately for that.

We've been using the Pickeasy App for a while now, and whenever we run into problems, the support team is always super helpful and friendly. They don't just teach you how to set things up correctly, they actually do the work for you. I had the pleasure of having Rahul help me out, and I couldn't have asked for a better support agent. His calm, friendly voice made him easy to trust, and his skill meant he figured out our problem quickly. He immediately fixed the errors and set up the correct settings for smooth operation going forward. I'm so thankful the support was quick, friendly, and skillful. Thank you, Rahul, for your hard work! I'd come back to Pickeasy support anytime, without hesitation.

Pickeasy has been a brilliant addition to our store. As a premium meat business, we needed a clean way to give customers the choice between store pickup and delivery, with proper date and time scheduling, and Pickeasy handles all of it beautifully. It has made our checkout clearer and cut down the constant back and forth we used to have with customers over collection times. What really stands out though is the support. Highly recommend Pickeasy to any Shopify store offering pickup or local delivery.

I had an excellent experience working with Subiksha from Logbase. She was beyond helpful in assisting me with setting up the date selection page on my website. She took the time to customize the colors, improve the layout, and make sure everything was placed in the best location for a smooth customer experience. Throughout the process, Subiksha was patient, knowledgeable, and responsive. She truly went above and beyond to make sure everything was working exactly as I wanted. I really appreciated her attention to detail and willingness to help with every question I had. Thank you, Subiksha, for your outstanding support. I highly recommend both her and the Logbase team!

I've had a fantastic experience with Pickeasy. I ran into a few issues when I first set it up, but the support team was absolutely amazing. They responded quickly, took the time to understand the problem, and helped me get everything working perfectly. Now that it's all set up, I'm really impressed with how many features the app offers—especially on the free plan. It has everything I need, is easy to use, and has made managing my store so much simpler. A huge thank you to the support team for their patience and excellent customer service. I highly recommend Pickeasy to anyone looking for a feature-packed app with outstanding support!

Wonderful customer service with very qualified technicians. They even helped me customize emails to the clients after fixing what I called about. There are limitations to Shopify's interface with their app, which is hard to work around, but they helped me with the best possible solution.

I recently started using the Pickeasy app on Shopify, and the experience so far has been very positive. The support team has been incredibly responsive and proactive in resolving any issues I encountered during setup. A special mention goes to Subiksha, who was exceptionally patient and helpful throughout the process. She went above and beyond by guiding me through the entire setup via a Zoom call, even taking the time to configure all my shipping settings to ensure everything was working smoothly. Her hands-on assistance made what could have been a complicated process feel straightforward and stress-free. The app itself is user-friendly and integrates well with my store, making order management and shipping much more efficient. It’s clear that the Pickeasy team is committed to customer success, not just through the app’s functionality but also through their outstanding support.

This app is perfect for my business that does pop up shops where customers can pickup presale items and also ships diretly to non local customers. Manaz was very helpful and spent all the time needed to answer my questions and help make sure everything was set up perfectly. He went above and beyond and even helped with appearances on my theme.