Elsie is incredible with her service and goes out of her way to make sure everything is in line. So far HyperSKU has exceeded my previous supplier in every metric, price, service, response times, literally everything.

Très bonne expérience avec Hyper SKU. Je tiens particulièrement à remercier Cheryl Zhai pour son professionnalisme, sa réactivité et la qualité de son accompagnement. La communication a toujours été claire et agréable, et elle a su répondre rapidement à mes demandes. Je suis très satisfait du service et je recommande Hyper SKU sans hésitation !

Haru Lin, Suki and Niki are my great suppliers. Excellent communication and efficient. They are extremely friendly and are willing to help and negotiate deals with manufacturers, sending multiple listings to compare. HyperSku is my go to for fulfillment and services, and I have never been able to find suppliers that provide better support, and value. 10/10 for HyperSku and the team I work with. (Haru, Suki, Niki)

Amelia, Lesley, and Chloe are the best! They are a very helpful team and go above and beyond to help me. Thank you!

This has been one of the worst experiences I have ever had with a fulfillment company. I have been in this business for over six years, and I was genuinely excited to give HyperSKU a try, but unfortunately, my first experience has been extremely disappointing. A tracking number was added to my order, yet seven days passed with absolutely no movement or update. I had to reach out myself to ask what was happening. Only then was I told by the agent that they had discovered the item was oversized and that I would need to pay an additional $24 on top of the $78.35 I had already paid. This is completely unacceptable. How can an additional shipping charge be added seven days after I already paid the quoted fulfillment and shipping cost? I had already charged my customer based on the cost provided to me, so I cannot simply go back to my customer a week later and increase their shipping charge because HyperSKU miscalculated the cost. What concerns me even more is the lack of communication. If I had not contacted the agent myself, when would I have been informed that there was an issue with the shipment? As a business owner, I need a fulfillment partner I can rely on for accurate pricing, timely shipping, and proactive communication. Unfortunately, this experience has failed on all three.

Great team, great service. Fair prices, huge product variety, and always a pleasure to communicate with. They're my one and only choice, and I truly enjoy every project with them. And a special hello to Haru Lin - great manager, always on point!

I’ve had a great experience with HyperSKU, especially with Joanna and the whole team. Joanna has been very helpful, responsive, and professional throughout the process. Whenever I had questions or needed assistance, she was always willing to help and find a solution. The communication has been excellent, and I really appreciate the support from the entire HyperSKU team. Highly recommend!