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  4. Klaviyo Reviews

Klaviyo Reviews

by Klaviyo

4.8

(215 reviews)

70/100 · SolidFree to install
Best suited for stores comfortable with $25/mo.

Product reviews, powered by Klaviyo Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends. Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends. more Automate review requests with email and SMS flows Showcase top reviews in emails & on your website Build segments based on star rating & custom questions Reward reviewers with a unique coupon Import previous product reviews

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Product reviews
What it moves
Top line

conversion rate and average order value

What it costs
From $25/mo

1 tier

How it’s supported
70/100

Solid · from 215 reviews

What it does

Automate review requests with email and SMS flows

Showcase top reviews in emails & on your website

Build segments based on star rating & custom questions

Reward reviewers with a unique coupon

Import previous product reviews

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free to install
You start with

Automate reviews with email and SMS

Custom questions

Reward customers with unique coupons

Import existing reviews

Reviews
$25/month
Adds

All free features

Review request timing based on delivery

Listed as “Free to install”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install
Free

Free to install

Automate reviews with email and SMS
Custom questions
Reward customers with unique coupons
Import existing reviews
Reviews

$25/month

Lowest paid plan
All free features
Review request timing based on delivery
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

70

/ 100
Solid
high confidence

Scored on 215 merchant reviews we hold for Klaviyo Reviews, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 215 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 215 reviews read
Reviews per year
20221 reviews
202314 reviews
202438 reviews
202594 reviews
202668 reviews
What merchants say

4.8

215 reviews
5★87%
4★6%
3★3%
2★1%
1★3%
Developer replies
10%
of reviews get an answer
Reviewed at 12m+
25%
had used it a year when they wrote
From 215 reviews read. Typical reviewer had used the app for 6 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 215. Open one to read it in full, with the developer's reply where there is one.

We already loved Klaviyo for our emails ... but changing from our previous review app to this one has been a game changer. Much easier to use. And it gets better all the time. PS Biggest difference for us though, is how quickly we hear back when we have a question. So important! Thank you Klaviyo team.

I absolutelyl ove this app for my store reviews and my text message marketing. Im still navigating what all they have to offer. Tiffany CEO Crown Botanica Apothecary

Klaviyo is a must addition to your DTC and SEO. Between the FLOS and the reviews, they help set your business up for success. Thank you Klaviyo team!

Cette application est superbe ! Nous l'utilisons régulièrement pour promouvoir notre marque de sport SPIRITED MINDED :)

great but a little confusing to learn the system

super easy to implement and make automatic with each sale.

I recently received my first negative review. I replied to the negative review and published it, but noticed that the store reply was not visible on my website. When I checked with Klaviyo, they advised that: "I’ve double‑checked how Klaviyo Reviews works today, and at the moment the SEO / All reviews widget on your Reviews page does not support displaying store replies. That’s why you aren’t seeing an option in the widget settings to turn replies on there. I apologise for this limitation. I can certainly flag that for my team." This is not acceptable, a business cannot allow a negative review to be published without having the opportunity to show a public reply, it just looks like the business does not care about their customers, and does not take reviews seriously. This needs to be fixed ASAP. I am actually quite shocked at this limitation, this seems like a basic, essential feature to me. Really, really disappointed.

Klayvio reviews let me know what customers value and give customers confidence in choosing our business and products. Simple, clear, helpful.

Klaviyo Reviews FAQ

Answered from this app's own listing and its full review record.

Best suited for stores comfortable with $25/mo.

Paid plans start at $25/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Klaviyo Reviews rates 70 out of 100 — solid — read from 215 merchant reviews. The developer has published replies to 22 of 215 reviews. The score reflects what the review record shows, nothing more.

215 merchants have reviewed Klaviyo Reviews, averaging 4.8 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 215 reviews


Rating, last 12 months

4.86 from 101 reviews


New reviews, last 12 months

101 (was 84)


Developer replies

22 of 215 reviews


Typical reviewer had used it

6 months


Pricing

Free to install


On the App Store since

June 9, 2022


Review history held

2022 – 2026

Integrates with
Shopify Flow

Categories
Product reviews
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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Related reading
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Yotpo vs Judge.me vs Loox — reviews apps for AI shopping

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