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  5. Klaviyo: Product Reviews

Klaviyo: Product Reviews

by Klaviyo

4.8

(226 reviews)

70/100 · SolidFree to install
Best suited for stores comfortable with $25/mo.

Collect product reviews, ratings, and photos, then put them to work across email and SMS campaigns. Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support. Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support. more Automate review requests with email and SMS flows Showcase top reviews in emails & on your website Build segments based on star rating & custom questions Reward reviewers with a unique coupon Import previous product reviews

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Product reviews
What it moves
Top line

conversion rate and average order value

What it costs
From $25/mo

1 tier

How it’s supported
70/100

Solid · from 222 reviews

What it does

Automate review requests with email and SMS flows

Showcase top reviews in emails & on your website

Build segments based on star rating & custom questions

Reward reviewers with a unique coupon

Import previous product reviews

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free to install
You start with

Automate reviews with email and SMS

Custom questions

Reward customers with unique coupons

Import existing reviews

Reviews
$25/month
Adds

All free features

Review request timing based on delivery

Listed as “Free to install”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install
Free

Free to install

Automate reviews with email and SMS
Custom questions
Reward customers with unique coupons
Import existing reviews
Reviews

$25/month

Lowest paid plan
All free features
Review request timing based on delivery
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

70

/ 100
Solid
high confidence

Scored on 222 merchant reviews we hold for Klaviyo: Product Reviews, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 222 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 222 reviews read
Reviews per year
20221 reviews
202314 reviews
202438 reviews
202594 reviews
202675 reviews
What merchants say

4.8

226 reviews
5★88%
4★5%
3★3%
2★1%
1★3%
Developer replies
10%
of reviews get an answer
Reviewed at 12m+
25%
had used it a year when they wrote
From 222 reviews read. Typical reviewer had used the app for 6 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 226. Open one to read it in full, with the developer's reply where there is one.

Super App, Klaviyo verbindet alles an einem Ort.

One of the best apps out there.

I like Klaviyo. It's a great omni-marketing program that does more than email, also including many other aspects of email and direct marketing. It is a little expensive. I'm going to admit that, especially as your list grows, the cost will grow as well. When you add in services like reviews, SMS, even an Instagram product, it is definitely far ahead of other options on the market. I've used it with my current brand that I'm building for myself, and I have used it as a marketing director for several other brands.

We already loved Klaviyo for our emails ... but changing from our previous review app to this one has been a game changer. Much easier to use. And it gets better all the time. PS Biggest difference for us though, is how quickly we hear back when we have a question. So important! Thank you Klaviyo team.

Klaviyo: Product Reviews FAQ

Answered from this app's own listing and its full review record.

Best suited for stores comfortable with $25/mo.

Paid plans start at $25/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Klaviyo: Product Reviews rates 70 out of 100 — solid — read from 222 merchant reviews. The developer has published replies to 22 of 222 reviews. The score reflects what the review record shows, nothing more.

226 merchants have reviewed Klaviyo: Product Reviews, averaging 4.8 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 226 reviews


Rating, last 12 months

4.86 from 102 reviews


New reviews, last 12 months

102 (was 82)


Developer replies

22 of 222 reviews


Typical reviewer had used it

6 months


Pricing

Free to install


On the App Store since

June 9, 2022


Review history held

2022 – 2026

Integrates with
Shopify Flow

Categories
Product reviews
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of Klaviyo: Product Reviews

Same categories, by review volume.

Judge.me Product Reviews App
5.042,604 reviews

Loox ‑ Product Reviews App
4.98,817 reviews

Yotpo: Product Reviews App
4.84,391 reviews

Stamped Reviews & Loyalty
4.73,409 reviews

AG Product Reviews App & UGC
5.02,973 reviews

Vitals: Reviews, Bundles & 40+
4.92,788 reviews
Related reading
Guides covering these apps

Yotpo vs Judge.me vs Loox — reviews apps for AI shopping

xpay

The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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