IT IS A SCAM!!! ALL ABOVE THEIR RESPONSE IS A LIE! - NEVER received any emails from this company - refund offered of $25 when charge $455 - no sales generated using their features - online sales revenue nothing to do with their charges and app features. -invoices does not have any basic payments breackdowns. They overcharge and their invoice charges does not have any breakdown with associated orders. Customer service are not responding clear to basic questions. They charge us more then $500 a month without explanation + overcharge for monthly subscription. We had to dispute all unauthorized charges by this scam app. More your store make monthly sales, they will charge you more. Any order was not completed using their app tracking. There are same apps that charge $4.99 monthly flat fee for the same features.

thoroughly unimpressed with the ease of use of this app, the poor customers service and exorbitent pricing. i have no idea how they take credit for their sales. they seem to take credit for selling things which have nothing to do with them but claim it as their app did the work. new themes have the fundamentals built in.

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful. They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store. If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.

WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE

We have a vintage theme, so set up took a while for us as it wasn't straightforward but Will was very good at communicating & getting things sorted out. He helped make all the necessary changes to get it styled nicely- it looks great on our website and fits in really well. Looking forward to getting some good results in the next few weeks - the app has comprehensive analytics for measuring. Highly recommend

I am a small business and wanted to improve my sales, so I opted to use LimeSpot. I had a few things I didn’t quite understand when I was setting LimeSpot up for my store. Reymond was there to help me with all my issues and now I have it successfully installed and working. I am very happy with the great support I have received.

App charges me almost $600 a month with no transparency. To give you an idea of how ridiculous the fluctuations in charges are: In January my sales were about $100k. I was charged $348. In July/August my sales were about the same amount over 30 days, but I was charged $587. I left a one star review last year after they charged me over $1500+, which was shocking for a single app with unproven results. The head of customer success responded almost immediately. They were very attentive for a week or so after that, and responded extra quickly. With every email, they begged me to edit the one-star review. The moment I did that, the head "went out of office" and never came back, and I was shunted to a customer service person. I left it alone for a while because the charges went down for a bit after that and I thought it was acceptable for the sales volume. But now I find I'm getting charged $600+ again. When I log in to check the analytics, I am only given an overview but not access to the detailed analytics. Let that sink in. Almost $600 a month and I can't even see the data from my store. The overview claims it's responsible for 28% of sales on my store, which is doubtful considering the bulk of my orders are single items related to my ads. I suspect if customers even interact with the boxes in any way, it counts as a sale, which is ridculous. I've emailed them a couple of times to see if I could reduce my charge by switching from Pay as you Go to a flat rate, and they asked me to pay $450 a month or a almost $5000 a year annual fee anyway. Mind you, at that point my monthly fee on PAYG was $348. I'm switching off soon, this app is extremely expensive with no transparency on how you're charged, and they will squeeze you for money any chance they get. I suspect changing the boxes to another app will not only not impact sales too much, but speed up my store loading (Speed tests have indicated they are one of the bigger culprits in adding to my loading speed). The only reason I haven't switched is because their customer success person whom I believed would know what they're doing placed their boxes all over my shop and I need to make sure removing them doesn't break my store. TLDR: Ridiculous pricing from predatory developers who will ramp up their charges when you're not paying attention and make it difficult for you to see the data justifying it, all the while collecting your data for themselves. Would not recommend.