We use this app for our flower farm clients, and it has genuinely changed how many custom orders we get. Customers find it easy to use, and we get all the details we need to fill each order correctly and keep everyone happy. The fields look beautiful and work perfectly. Jeff is quick to respond and clearly cares about getting things right for his customers. Highly recommend this app for any shop owner who needs custom order forms. :)

Jeff and his team were excellent support when installing the personalisation field with the add-on price to our products. Jeff was incredibly helpful and was able to quickly manage my queries and seamlessly install the magical custom app. We highly recommend this app. 5 star quality app and Customer Service Support. Thank you!

Great app and excellent support We use Magical Custom Fields on our Turkish Shopify store to let customers upload their own images and provide custom order details directly on the product page. This is very useful for our custom-made products and makes the ordering process much easier for both our customers and our team. The app works well, is easy to set up, and the support team has been very helpful. I requested Turkish translations, and they quickly updated the app to support Turkish language fields. This was a great improvement for our store. Thank you to Jeff and the Magical Apps team for the fast and friendly support. Highly recommended for stores that sell personalized or custom products.

Great customer service, answered and resolved questions quickly!

I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly. However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads. One important behaviour merchants should be aware of: files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering. That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.

Jeff from Magical Apps was super helpful in fixing our issues. This app is perfect for our use case, essentially creating an order form using native Shopify product logic. Love it!

Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour! Amazing service! They have a customer for years, if not a few decades.

Kyle worked his magic and set up what was required in a flash!