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  4. Musbu ‑ WhatsApp Chat Button

Musbu ‑ WhatsApp Chat Button

by Codexade

4.8

(218 reviews)

29/100 · Limited evidenceFree
Best suited for stores looking to add WhatsApp, Facebook Messenger, Telegram, or email chat to their storefront.

Musbu Chat Button app is designed to help customer engagement and increase conversions by support Musbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more. Enhance your store’s engagement and build stronger relationships with every customer. Musbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more. Enhance your store’s engagement and build stronger relationships with every customer. more You can customize the look and feel of the chat button to match your store. The app is easy to install and configure, with no coding required. Responsive chat widget that works seamlessly on all devices. You can set custom prefilled messages for your customers.

Copy from the Shopify App Store listing, unedited.
View on ShopifySee the scorecard
Who it’s for
Badges and icons
What it moves
Top line

conversion rate

What it costs
Free
How it’s supported
29/100

Limited evidence · from 217 reviews

What it does

You can customize the look and feel of the chat button to match your store.

The app is easy to install and configure, with no coding required.

Responsive chat widget that works seamlessly on all devices.

You can set custom prefilled messages for your customers.

Plan fit
There is no plan to choose

The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.

29

/ 100
Limited evidence
medium confidence

Scored on 217 merchant reviews we hold for Musbu ‑ WhatsApp Chat Button, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.64, 0.15 stars below the lifetime average of 4.79. Worth reading the newest reviews before installing.
Computed from the 217 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2023–2026 · 217 reviews read
Reviews per year
202348 reviews
2024113 reviews
202553 reviews
20263 reviews
What merchants say

4.8

218 reviews
5★86%
4★11%
3★2%
2★0%
1★1%
Developer replies
1%
of reviews get an answer
Reviewed at 12m+
5%
had used it a year when they wrote
From 217 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 218. Open one to read it in full, with the developer's reply where there is one.

Ottima app e assistenza clienti davvero eccellente. Ho avuto un problema tecnico con la visualizzazione della chat nel tema del mio sito e il supporto mi ha aiutato in modo rapido, gentile e molto professionale. Mi hanno seguito passo dopo passo fino alla risoluzione del problema, con grande disponibilità e competenza. È raro trovare un’assistenza così attenta ed efficace. Sono davvero molto soddisfatto sia dell’app che del servizio clienti. Consigliatissima!

Excellent support and a very solid app. We were helped incredibly fast to position the chat icon exactly right on both mobile and desktop. The support team responded immediately, understood the issue straight away, and fixed it perfectly. Communication was clear, professional, and solution focused. Highly recommended if you value both functionality and top level support.

So far the app is working perfectly. It was easy to set up and customize. It is really helpful that they are not limited with the Whatsapp icon. They offer you the possibility to choose another social media app

Would It be great if I can relocate Button few mm up or down to match current grid of the website. Otherwise installation was straight forward.

This app works great, but it does add some loading time to any pages it's attached to. Which is good to keep in mind when adding multiple apps to any single page.

We recently integrated the WhatsApp icon into our Shopify store, and I couldn't be more pleased with the results. The ease with which it allows customers to contact the store directly is simply remarkable. The WhatsApp icon is a game-changer in terms of customer communication!

very useful widget to link up whatsapp account fro the shop

Tried few more but this one is good, with helpful features.

Musbu ‑ WhatsApp Chat Button FAQ

Answered from this app's own listing and its full review record.

Best suited for stores looking to add WhatsApp, Facebook Messenger, Telegram, or email chat to their storefront.

The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.

On our scorecard Musbu ‑ WhatsApp Chat Button rates 29 out of 100 — limited evidence — read from 217 merchant reviews. The developer has published replies to 2 of 217 reviews. The score reflects what the review record shows, nothing more.

218 merchants have reviewed Musbu ‑ WhatsApp Chat Button, averaging 4.8 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 218 reviews


Rating, last 12 months

4.64 from 11 reviews


New reviews, last 12 months

11 (was 62)


Developer replies

2 of 217 reviews


Typical reviewer had used it

2 months


Pricing

Free


On the App Store since

May 3, 2023


Review history held

2023 – 2026

Integrates with
Shopify Admin
Chat
Email
Facebook Messenger
Messenger
Telegram
WhatsApp

Categories
Badges and iconsChat
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