The Numeral team has been very helpful and responsive to our questions.

Avoid this, there are better options out there. Their CS is terrible and they will only file on a monthly frequency which is a complete waste of money when you have annual, quarterly, and monthly filing frequencies for different states. There are better options out there, have onboarded with Kintsugi and so far much better, also half the price per filing... I will reiterate that their CS is brutally bad, and so far from helpful.

eduardo was the best

Helpful, on it, fast, willing to answer the dumbest questions ever. Nothing about sales tax is particularly "fun" to deal with, but they've made it as pleasurable as possible. They've all been great, especially Nataly. They've won me over completely.

We’ve had a great experience working with Numeral. The team has been responsive, knowledgeable, and helpful in navigating sales tax compliance across multiple states. Taylor in particular has been great to work with — always responsive and willing to help us work through questions and issues as they come up. We really appreciate the support and look forward to continuing the partnership.

Taylor took care of our issue in 1 hours and was great at communicating

We had a question from a customer about sales tax on shipping in Florida. We weren't sure what the answer was, so we asked Numeral about this. We got a quick, friendly, and professional answer from Nataly that really helped us out! It's quick, correct answers like this that keep us as satisfied customers. Thanks again, Nataly!

We file in +20 states and moved from Avalara for cost reasons about 4 months ago. Onboarding was pretty good experience with a couple exceptions. A couple states were missed, so recommend closely double checking setups. When I detected omission, I got routed to another support person who fixed everything. My support experience and user interface is better than Avalara. Not having an annual contract and paying up front was also a deciding factor.