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  1. xpay

  2. Shopify apps

  3. Cart customization

  4. OrderProtect

OrderProtect

by OrderProtect

5.0

(11 reviews)

25/100 · Limited evidenceFrom $29.99/month. Free trial available.
Best suited for stores doing up to 5,000 orders monthly looking to customize checkout and upsell.

Probably not for you if you're processing more than 5,000 orders a month.

Offer customers the option to pay an additional fee at checkout to protect their order. OrderProtect seamlessly integrates into your cart to enable e-commerce stores to offer customers the option to pay an additional fee to protect their order. Store owners keep all of the additional revenue to offset the costs, rather than paying a third party. (We are not an Insurance Company, and do NOT Underwrite plans.) The app was developed by e-commerce store owners for other e-commerce stores to generate additional revenue and improve customer experience. OrderProtect seamlessly integrates into your cart to enable e-commerce stores to offer customers the option to pay an additional fee to protect their order. Store owners keep all of the additional revenue to offset the costs, rather than paying a third party. (We are not an Insurance Company, and do NOT Underwrite plans.) The app was developed by e-commerce store owners for other e-commerce stores to generate additional revenue and improve customer experience. more Offer Order Protection Generate Additional Revenue Easy to use Dashboard

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
600
Basic Plan≤ 500
Growth Plan≤ 1,000
Advanced Plan≤ 2,500
Enterprise Plan≤ 5,000

Growth Plan

$59.99/month

≈ $0.10 per order

600 of 1,000 orders/month40% headroom

Basic Plan ($29.99/mo) will not stretch this far — it caps out on orders/month.

Next step up is Advanced Plan at $199.99/mo — $140 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Cart customization
What it moves
Top line

conversion rate and average order value

What it costs
From $29.99/mo

4 tiers · priced by orders/month

How it’s supported
25/100

Limited evidence · from 11 reviews

What it does

Offer Order Protection

Generate Additional Revenue

Easy to use Dashboard

Pricing
From $29.99/month. Free trial available.
Basic Plan

$29.99/month

Lowest paid plan
Up to 500 Orders / Month
Free Expert Installation
Email & Chat Support
Growth Plan

$59.99/month

Everything in the Basic Plan +
Up to 1000 orders per month
Customization Options
Advanced Plan

$199.99/month

Everything in the Growth Plan +
Up to 2500 orders per month
Custom Widget
Enterprise Plan

$499.99/month

Everything in the Advanced Plan +
5000+ orders per month
Shopify Plus Custom Widget
Dedicated Account Manager
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

25

/ 100
Limited evidence
low confidence

Scored on 11 merchant reviews we hold for OrderProtect, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 11 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2025 · 11 reviews read
Reviews per year
20225 reviews
20235 reviews
20251 reviews
What merchants say

5.0

11 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 11 reviews read. Typical reviewer had used the app for 25 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 11. Open one to read it in full, with the developer's reply where there is one.

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

Super easy to use and manager Install was easy, even used their expert install, which was even more of a breeze! Customers started to purchase this service right away, definitely easy money and looking forward to using this app!

This app is great and quickly paid for itself! It's an easy upsell that helps take the sting out of lost or missing packages. It also gives the customer confidence that they are protected if any issues arise. It's really a no-brainer!

Brilliant! Genius! Why did I not think of this? Tired of dealing with customer complaints regarding shipping issues that are 100% out of your control? Rest assured, there is finally a solution! If you own an e-commerce store, you need to download this app ASAP!

Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!

THIS APP IS AMAZE-BALLS!!!!!! It’s so easy to use and you start making money right away. And the customer service is outrageously good! They walk you through the entire set up and are there for you every step of your journey going forward. 100% worth every penny! Highly recommend!!!!

This is an incredible app. Order Protect is an extremely easy way to boost your AOV and revenue while offering a great value add to your customers. It is insanely easy to set up and their customer service team has always responded in less than an hour. Companies like Route will profit tens of thousands of dollars from your store and offer you next to nothing in return. Order Protect will let you keep 100% of the profits minus an extremely reasonable monthly fee. Love this app and everything they stand for!

OrderProtect FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing up to 5,000 orders monthly looking to customize checkout and upsell. Probably not for you if you're processing more than 5,000 orders a month.

Paid plans start at $29.99/month, and run to $499.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

OrderProtect's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard OrderProtect rates 25 out of 100 — limited evidence — read from 11 merchant reviews. The developer has published replies to 0 of 11 reviews. The score reflects what the review record shows, nothing more.

11 merchants have reviewed OrderProtect, averaging 5.0 out of 5. We hold the review history from 2022 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 11 reviews


New reviews, last 12 months

0


Developer replies

0 of 11 reviews


Typical reviewer had used it

25 days


Pricing

From $29.99/month. Free trial available.


On the App Store since

May 27, 2022


Review history held

2022 – 2025

Integrates with
Checkout
Shopify POS
Cart Drawer
Rebuy
Recharge
Slide Cart
Subscriptions
Tapcart

Categories
Cart customizationWarranties and insurance
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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