Opinew Product Reviews App UGC
by Opinew
4.7
(601 reviews)
Best suited for stores looking to collect and display customer reviews to build social proof.
Import reviews, request reviews and display reviews. All-in-1 review app with advanced automation. Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import AliExpress reviews and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store. Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import AliExpress reviews and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store. more Import reviews in minutes from eBay and AliExpress. Automatic sync. Manage and display reviews and Q&A on-site with 8 highly-customisable widgets. Send automated email & SMS requests, and include coupons to get more reviews. Automatically show your top reviews to maximise conversions with Smart Reviews. Integrate with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, Rebuy.
Copy from the Shopify App Store listing, unedited.Product reviews
Top line
conversion rate and average order value
From $19/mo
free plan available · 4 tiers
27/100
Limited evidence · from 603 reviews
What it does
Import reviews in minutes from eBay and AliExpress. Automatic sync.
Manage and display reviews and Q&A on-site with 8 highly-customisable widgets.
Send automated email & SMS requests, and include coupons to get more reviews.
Automatically show your top reviews to maximise conversions with Smart Reviews.
Integrate with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, Rebuy.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
50 review requests via email
100 imports from eBay, AliExpress
One-off review import
Reviews & Rating widgets
SEO Rich Snippets
Page builder integrations
Starter
$19/month
500 imports / 100 email requests
Unlimited AliExpress imports
Photo & Video reviews
Review replies
Coupon incentives
Carousel widget
Growth
$89/month
5000 imports / 1000 email requests
Recurring Imports
Advanced review collection + SMS
Google Shopping
All Widgets and Q&A
Optimized images
Advanced
$199/month
50,000 imports / 2,000 email requests
Klaviyo, Omnisend, Gorgias integrations
Headless support
Success Manager
Loyaltylion integration
Plus all from Growth plan
Pricing
Free
$19/month
$89/month
$199/month
27
/ 100Limited evidence
Scored on 603 merchant reviews we hold for Opinew Product Reviews App UGC, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.33, 0.41 stars below the lifetime average of 4.74. Worth reading the newest reviews before installing.Review history
2017–2026 · 603 reviews read| 2017 | 1 reviews |
|---|---|
| 2018 | 21 reviews |
| 2019 | 39 reviews |
| 2020 | 85 reviews |
| 2021 | 102 reviews |
| 2022 | 115 reviews |
| 2023 | 87 reviews |
| 2024 | 92 reviews |
| 2025 | 50 reviews |
| 2026 | 11 reviews |
What merchants say
4.7
80%
of reviews get an answer26%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 601. Open one to read it in full, with the developer's reply where there is one.
I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.
TOP!!!
We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.
Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.
We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!
Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
I had some installation issues on a second website of ours. The support team was right on it. They had the issue fixed in no time. Highly recommend for the app for functionality and the great support.
Probably the best reviews app out there. Paul and the support team are so quick to help. The app looks great with plenty of styles to choose from. I managed to migrate over from Yotpo within 15 minutes, was as simple as uploading a CSV!
Opinew Product Reviews App UGC FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to collect and display customer reviews to build social proof.
There is a free plan, paid plans start at $19/month, and run to $199/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Opinew Product Reviews App UGC's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Opinew Product Reviews App UGC rates 27 out of 100 — limited evidence — read from 603 merchant reviews. The developer has published replies to 481 of 603 reviews. The score reflects what the review record shows, nothing more.
601 merchants have reviewed Opinew Product Reviews App UGC, averaging 4.7 out of 5. We hold the review history from 2017 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 601 reviews
4.33 from 21 reviews
21 (was 73)
481 of 603 reviews
2 months
Free plan available. Free trial available.
July 26, 2017
2017 – 2026
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