Grace was an absolute dream. She went above and beyond to make the process so easy for me.

Grace was so helpful with the install and even gave very helpful suggestions on how to help with the workflow. She matched colors and fonts to my theme and made it blend in seamlessly! I am very excited to start using the app!

I had a great experience setting up the app, and it was incredibly easy thanks to Sam’s assistance. She was quick, helpful, and even came up with an idea on how to make the app fit seamlessly with our store. 100% recommended! :)

La atención e impecable en especial la de Nilou, una gran profesional y muy atenta a todo.

"Nilou was absolutely amazing! She went above and beyond to help me remove an unwanted floating widget, style the 'Notify Me' back-in-stock button to perfectly match my store's branding, and made sure the entire customer notification flow was set up correctly. She even proactively spotted and flagged a separate theme issue to help me. Patient, knowledgeable, and genuinely helpful — 5 stars without hesitation! Thank you Nilou!"

It's very easy to use and the customer support is excellent. Shout out to Aaron for getting us setup very quickly.

I just downloaded this app today but I got it up and running really fast. The best part is that a live person instantly reached out to offer suggestions and help. Her name was Pearl and she was amazing. She helped me with set up and answered my questions quickly and clearly. I already have captured notify me requests from customers and I am so excited that I moved forward with this app.

I’ve been building my Shopify store mostly on my own, often struggling and arguing with AI along the way — and then Miles reached out to me. He was incredibly kind from the beginning. He noticed things I had missed, followed up before I even had to ask, and responded to every question and request quickly and thoughtfully (and somehow his replies are always so cute too haha). I’m not very familiar with using apps like this, but Miles made the whole experience feel comfortable almost immediately. Whenever I had a question or wanted to change something, I felt reassured knowing he would genuinely try to find a solution right away. And most importantly, this is actually such a useful app to have on a Shopify store! The features are practical and solve things I genuinely need for running my store, especially managing pre-orders and sold-out products without making the customer experience feel complicated. I also really appreciate how much attention they give to the small details. Even things like buttons, text, and little design adjustments were carefully handled to fit my store. It doesn’t feel like I simply installed a generic app — it feels thoughtfully customized and integrated into my store, which was really important to me. Knowing that there are people like Miles behind such a useful app gives me confidence that I’ll feel comfortable continuing to use it as my store grows. In a time when so many customer service experiences are becoming automated and AI-driven, this reminded me how much warmth, kindness, and real human support can make a difference. Thank you, Notify team!