Reputon Customer Reviews App
by Reputon
4.9
(1,088 reviews)
Best suited for stores using AfterShip and Trustpilot, which it integrates with and willing to start free and move to $9/mo.
Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. more NEW! AI email localization: send emails in customers' language Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc. Add a RATE US widget to your storefront. Avoid bad reviews. Redirect angry users to a custom feedback form. Email analytics; AI-personalized follow-up emails
Copy from the Shopify App Store listing, unedited.Product reviews
Top line
conversion rate and average order value
From $9.99/mo
free plan available · 4 tiers
85/100
Well supported · from 1,089 reviews
What it does
NEW! AI email localization: send emails in customers' language
Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
Add a RATE US widget to your storefront.
Avoid bad reviews. Redirect angry users to a custom feedback form.
Email analytics; AI-personalized follow-up emails
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Beginner
Free
50 emails / month
Customizable email templates
Multiple review links
Flexible email triggers
Bad reviews filter
Email stats
Lite
$9.99/month
150 emails / month
+ All Beginner plan features
HTML email editor
Import from .CSV
Sending time option
Skip POS orders option
Standard
$24.99/month
500 emails / month
+ All Lite plan features
Sending frequency option
Email blacklist
Order delivered/Order tag email trigger
Advanced
$49.99/month
1500 emails / month
+ All Standard plan features
Branded email domain
Aftership integration
VIP customer support
Pricing
Free
$9.99/month
$24.99/month
$49.99/month
85
/ 100Well supported
Scored on 1,089 merchant reviews we hold for Reputon Customer Reviews App, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 1,089 reviews read| 2019 | 71 reviews |
|---|---|
| 2020 | 89 reviews |
| 2021 | 72 reviews |
| 2022 | 50 reviews |
| 2023 | 119 reviews |
| 2024 | 214 reviews |
| 2025 | 271 reviews |
| 2026 | 203 reviews |
What merchants say
4.9
29%
of reviews get an answer26%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 1,088. Open one to read it in full, with the developer's reply where there is one.
easy to set up
Great customer service by Sam. Promptly helped us with our setup
Love the App - the appearance is terrific - ability to customize the appearance is very flexible - I AM THE #1 FAN!
Reputon Customer Reviews App FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using AfterShip and Trustpilot, which it integrates with and willing to start free and move to $9/mo.
There is a free plan, paid plans start at $9.99/month, and run to $49.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Reputon Customer Reviews App's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Reputon Customer Reviews App rates 85 out of 100 — well supported — read from 1,089 merchant reviews. The developer has published replies to 315 of 1,089 reviews. The score reflects what the review record shows, nothing more.
1,088 merchants have reviewed Reputon Customer Reviews App, averaging 4.9 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 1,088 reviews
4.88 from 273 reviews
273 (was 279)
315 of 1,089 reviews
2 months
Free plan available
September 26, 2018
2019 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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