We run a personalised jewellery store on ShineOn and we publish everything through the API rather than the dashboard. Two things stood out. Support got us API access quickly and answered clearly, and the publish endpoint does exactly what the docs say it does. We took our catalogue from 8 products to 26 without a single click in the ShineOn interface, which is the whole reason we chose a POD partner with a real API. Fulfilment has been clean so far and orders shipped without us chasing anything. Two things we would like to see improved. There is currently no way to add a variant to a product after it has been created, so offering an extra finish means rebuilding the product and re-applying every metafield. And after an API publish, placeholder images and internal SKU tags keep arriving on the product for some time afterwards, so we run our own cleanup on a schedule. Neither of those stopped us building what we wanted. Good product quality, responsive support, and an API that genuinely works.

Lots of Products in their Catalog that will not import into Shopify. There support email is non-existent. I have sent numerous emails to their support address for months now and have never heard back.

ShineOn has been a great partner for my personalized jewelry business. The platform is easy to use, the product quality is beautiful, and the message card concept helps create a more emotional connection with customers. I love that I can offer meaningful gifts without having to manage inventory or fulfillment myself. The support, product variety, and ability to create personalized pieces make it easier to build a brand around special moments and memories. ShineOn has helped me bring my ideas to life and provide my customers with gifts they truly love.

I LOVE working with Shine On! Excellent products, beautiful, high class packaging, personalized products, including message cards, but even more, so much more! The training they offer is SO good! If you are new, you will quickly gain confidence to really grow your business. Shine On works hard to earn your business, even more to help you GROW your business. And the music is pretty darn amazing!

There customer service team handled my issue promptly and efficiently. I was able to get my customer served correctly.

Beautiful products with so much helpful information and assistance to create and enhance the concept of personalization. The site is very well organized with easy to find and follow instructions. When things are too complex to understand, there is a chat service to assist.

I love ShineOn POD. They are like a family and a community that wants you to succeed and will help you every step of the way. They are always having competitions and games ,that not only encourage's you, they incentivize you. The more you do it, the better you get. From beginner to expert, they are there to help you from store set-up, product design, advertising and sales. They have live classes everyday of the week. And have a facebook community of "learners" that share their challenges and wins!

ShineOn is awesome. From sales help to product support. When you are looking for a product, ShineOn is where I recommend to start. Products are high quality and make great gifts for the special people in your life or those you want to become special. Definitely Five-star.