Excellent app and service! . Great prices, fast shipping, and the support team is always helpful and quick to respond. special thanks for my Account Manager ( ZOEY)

Very attentive and helpful with they’re customers fast shipping times reliable!

Great app and excellent service! I’ve had a really positive experience with STTM. Great prices, fast shipping, and the support team is always helpful and quick to respond. Everything is simple and smooth to manage, and I’m very happy working with them. Highly recommended!

Best supplier I've worked with! Ship to the Moon is reliable, fast shipping, great prices, and easy to use. Special shoutout to my agent Zoey she always responds promptly and is super helpful. They helped me scale with branded packaging and private sourcing. 100% recommend!

I have had a great experience with Ship to the Moon. Products are always delivered, every product I needed could be sourced, and I never had any big problems. The website is simple and has everything you need. I would reccomend it!

a very good app with a good communication they give you the best prices ever with a very fast shipping happy to work with them

Absolutely love working with them! If you hold inventory, the packages are sent within a day. They have in-house IT team that sorts all problems and request very fast. Good prices and excellent support team

Promising start, but critical bugs make the app unusable I tested Ship‑to‑the‑Moon for a full week. Installation was effortless and two support reps reached out to me on WhatsApp within minutes – great first impression. Unfortunately, that’s where the positivity ended. What went wrong Products always “Sold Out”. Every item I imported showed zero stock in Shopify because the app mapped inventory to my own business address instead of STTM’s fulfilment location. No way to change it manually or via the bulk editor. No step‑by‑step documentation. There’s no clear guide that explains how to connect inventory locations, handle quotations, or push products live. You’re left to guess. Basic functions fail. • Unable to delete already imported items (they disappear from Shopify but stay stuck inside the app). • My city and contact details won’t save in the profile section. • Quotation requests never update the product status. Support tries, but can’t fix. I provided screenshots and even wrote in Chinese via ChatGPT. Replies were friendly yet generic (“We will look into it”) and the issues remained unresolved. Inconsistent reviews. Given the fundamental bugs, the 100+ “perfect” ratings feel hard to believe. Either the app was once stable or these reviews reflect a very different experience. Verdict Great enthusiasm from the support team, but the core features—listing products with the correct inventory and fulfilment—simply don’t work right now. Until the developers publish a reliable tutorial and fix the inventory/ profile glitches, I can’t recommend this app for a live Shopify store.