Not suitable for multiple Etsy listings sharing the same SKU I explained my setup clearly during the onboarding call, one product with one SKU appearing across multiple Etsy listings. At no point was I told this was something QuickSync couldn't handle. It was only when I was already in the setup process that their support team informed me they couldn't sync the same SKU across multiple Etsy listings. Their suggestion was to assign different SKUs to the same product, which would break my entire warehouse and fulfilment process. When I challenged this, the support agent responded by questioning why the same SKU would ever appear across multiple listings, which is a basic and completely normal Etsy seller setup. For a company selling an inventory sync tool, not understanding how Etsy shops are commonly structured is a serious concern. This limitation should have been flagged on the induction call. It wasn't, and I wasted time as a result. I am shocked that a company specialising in inventory sync has such a limited understanding of how Etsy sellers actually structure their shops and how SKUs sync.

Shocking app, I have had to contact support four times advising that my inventory between stores is not syncing. Each time, they tell me the same thing, we need to resync! If I have to resync every time I receive orders, what is the point of the app? I have received emails from support, advising all is fixed, a few days later, the same issue! I have had to manually check my inventory four times, due to selling on both stores and them not syncing. I have cancelled, as they clearly cannot fix the issue and they never seem to tell you how the issue is caused, as I don't believe they even know why themselves! It is like they are programmed to read a script to you, as every agent says exactly the same thing, basically no idea! I would not waste money on this app!

My experience was excellent from start to finish. As a small business, inventory tracking is extremely important, but many platforms can be very costly, so I am incredibly excited to try Quicksync. Joseph took the time to walk me through the entire process step by step, making everything clear and easy to understand. His patience, professionalism, and willingness to help truly stood out. Thanks to his support, the process felt smooth and stress-free. I highly recommend Quicksync to anyone looking for reliable and knowledgeable service!

Great support, and works as needed. Sometimes some small things happen, but it's quickly resolved. Khaled did a great job walking me through the issue and resolving it within minutes.

Joseph was such a great help with helping me setup QuickSync. I have gotten everything synced up. And that was fast service I have never had that kind of service. Thank you again, Joseph.

Jayson was great help in making sure everything is syncing properly and even gave me some great advice to help fix an issue i was having with the order syncing across my stores.

Joseph from customer service was extremely helpful. I am so bad with all of this tech and he walked me through and took care of everything.

I am new to the online retail game, but QuickSync and their team has always taken the time to help me get my set up right! I worked with Joseph (and Thea before that) both super patient and worked to understand my issues so they were sure to resolve.