TaxJar Sales Tax Automation
by TaxJar
2.4
(63 reviews)
Best suited for merchants handling up to 200 orders monthly who need to automate sales tax calculation and filing across multiple sales channels.
Probably not for you if you're processing more than 200 orders a month.
TaxJar helps businesses manage sales tax compliance by automating sales tax calculations and filing. Paying taxes is a critical part of managing your e-commerce business, but doing it right is complicated. TaxJar does the heavy lifting for you by automating your most tedious tasks, like accurately calculating sales tax rates, classifying products, and managing multi-state filing. Stripe acquired TaxJar in 2021 to help businesses better manage tax compliance. TaxJar and Stripe Tax are two separate products that address unique tax needs. Paying taxes is a critical part of managing your e-commerce business, but doing it right is complicated. TaxJar does the heavy lifting for you by automating your most tedious tasks, like accurately calculating sales tax rates, classifying products, and managing multi-state filing. Stripe acquired TaxJar in 2021 to help businesses better manage tax compliance. TaxJar and Stripe Tax are two separate products that address unique tax needs. more Economic Nexus Insights Sales Tax API AutoFile
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
Starter
$39/month
≈ $0.33 per order
Next step up is Professional at $99/mo — $60 more a month.
Taxes
Bottom line
operating cost and staff time
From $39/mo
2 tiers · priced by orders/month
60/100
Solid · from 63 reviews
What it does
Economic Nexus Insights
Sales Tax API
AutoFile
Pricing
$39/month
$99/month
60
/ 100Solid
Scored on 63 merchant reviews we hold for TaxJar Sales Tax Automation, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 1.00, 2.27 stars below the lifetime average of 3.27. Worth reading the newest reviews before installing.Review history
2013–2026 · 63 reviews read| 2013 | 1 reviews |
|---|---|
| 2014 | 6 reviews |
| 2015 | 2 reviews |
| 2016 | 5 reviews |
| 2017 | 9 reviews |
| 2018 | 12 reviews |
| 2019 | 4 reviews |
| 2020 | 3 reviews |
| 2021 | 4 reviews |
| 2022 | 2 reviews |
| 2023 | 6 reviews |
| 2024 | 2 reviews |
| 2025 | 3 reviews |
| 2026 | 4 reviews |
What merchants say
2.4
11%
of reviews get an answer36%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 63. Open one to read it in full, with the developer's reply where there is one.
Extremely disappointing support. Long response times, missed meetings, and our point of contact stopped responding altogether. We couldn't rely on them for our business and decided to move elsewhere.
Do not use this app. Is the worst customer service experience when you need anything from them. In addition to that, if you mark your customer in your store as exempt, Tax Jar won't take this and will file ignoring this. This cause that you'll have to file an amendment with each State and eventually you'll loose money. Don't use this app. it doesn't do the job as expected. Do not use it.
Tax Jar - The juice ain't worth the squeeze. Tax Jar filed incorrect sales & use with the State of New Jersey for us and wanted us to pay Tax Jar again to correct mistakes their app makes. Sounds like a winner right! Taxable and non taxable items in shopify do not line up with Tax jars system. When a sale happens on shopify it goes through Tax jar’s system and you have re-categorize every single sale to ensure non taxable items are not taxed. Nothing like going backwards when busy season is happening to correct these mistakes Tax Jar app makes. This is what happened to us, we had to pay sales tax out of pocket on non taxable items. Now to the real kicker, Tax Jar just doubled their pricing from $19.00 a month to $39.00 a month. So you have a company who’s unwilling to correct their mistakes as well as doubling prices for an app that truly does not simplify your life or work properly.
The app is unusable for any Shopify merchant who has a base currency that is not USD... It assumes USD in the connection to Shopify, which makes the filing completely wrong (they could just read in the USD values from the order, but they didn't think to do such a simple thing). A spoke at length with the support team, who eventually just said they are aware of the shortcoming, but said it wasn't on their roadmap to fix it. So for now, we are doing manual imports to TaxJar which defeats much of the purpose of even using them in the first place. Looking at other reviews of this app, I can see TaxJar are not concerned with building a robust platform that actually works. Very poor service.
No way to connect this to the SANDBOX. If you want to test this, you will POLLUTE your live data.
*****BEWARE!! DO NOT USE TAXJAR!!! *****Charging us $30,000 in states sales tax when we really owe $300. RIDICULOUS!!! They will not help us amend this before filing. They will be stealing $30,000 from us that we don't have!! They also take days to respond and there are deadlines that they will not help before!
Consider this review a serious caution. I wish it were possible to rate this app with zero stars. The support team is virtually non-existent, and on the rare occasion you do receive a response, it's clear they lack any real understanding of their own service. We're currently paying $349 monthly for the Pro plan, which is set to increase to $499 next month. Additionally, they fail to offer SST service as they aren't a certified service provider, which is concerning given the seriousness of sales tax compliance and the risks associated with non-compliance. I strongly advise avoiding this service.
Pretty bad. A migration issue resulted in an overpayment of my taxes by thousands in one state and they are now not responding to my emails.
TaxJar Sales Tax Automation FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants handling up to 200 orders monthly who need to automate sales tax calculation and filing across multiple sales channels. Probably not for you if you're processing more than 200 orders a month.
Paid plans start at $39/month, and run to $99/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
TaxJar Sales Tax Automation's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard TaxJar Sales Tax Automation rates 60 out of 100 — solid — read from 63 merchant reviews. The developer has published replies to 7 of 63 reviews. The score reflects what the review record shows, nothing more.
63 merchants have reviewed TaxJar Sales Tax Automation, averaging 2.4 out of 5. We hold the review history from 2013 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
2.4 / 5 · 63 reviews
1.00 from 5 reviews
5
7 of 63 reviews
7 months
From $39/month. Free trial available.
August 28, 2013
2013 – 2026
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