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  5. Product reviews

  7. TrustReviews: Product Reviews

TrustReviews: Product Reviews

by TrustApps

4.8

(309 reviews)

39/100 · Limited evidenceFree to install. Free trial available.
Best suited for growing stores collecting and displaying product reviews to build customer trust.

Effortlessly collect, display, and manage product reviews, so you build trust and boost conversions With TrustReviews, collecting and displaying customer feedback is effortless. Set up takes minutes, looks great on any theme, and you can start building social proof right away by asking previous customers for a review. Place reviews where they convert best: product page, collection page, homepage, and even on Google Shopping. Import your reviews from Ali Express, Amazon or from a csv. Get unlimited requests, AI insights, and custom support on the Unlimited plan and grow your sales today. With TrustReviews, collecting and displaying customer feedback is effortless. Set up takes minutes, looks great on any theme, and you can start building social proof right away by asking previous customers for a review. Place reviews where they convert best: product page, collection page, homepage, and even on Google Shopping. Import your reviews from Ali Express, Amazon or from a csv. Get unlimited requests, AI insights, and custom support on the Unlimited plan and grow your sales today. more Set up in minutes, no coding needed, works with your theme instantly. Send review requests after every order and watch feedback roll in on autopilot Customizable review widgets let you showcase feedback in list, grid, or carousel Easily manage reviews: approve, reply, or flag them before they go live

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Product reviews
What it moves
Top line

conversion rate and average order value

What it costs
From $13.99/mo

2 tiers

How it’s supported
39/100

Limited evidence · from 308 reviews

What it does

Set up in minutes, no coding needed, works with your theme instantly.

Send review requests after every order and watch feedback roll in on autopilot

Customizable review widgets let you showcase feedback in list, grid, or carousel

Easily manage reviews: approve, reply, or flag them before they go live

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free to install
You start with

10 monthly review request email/ orders

Reviews widgets & ratings medals

Reviews carousel & cards

Automated review requests & moderation

Easily import reviews & Aliexpress sync

SEO optimization

Unlimited
$13.99/month
Adds

Unlimited review requests & follow ups

AI sentiment analysis & Q&A

Custom Domain for Emails

Highly customizable widgets

Product grouping

Auto translation & language filter

Unlimited +AI
$24.99/month
Adds

AI auto-reply to reviews

AI summary widget

AI insights & analytics

AI Review Ranking (coming soon)

AI Pain Point Detection (coming soon)

AI Social Proof Snippets (coming soon)

Listed as “Free to install. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free to install. Free trial available.
Free

Free to install

10 monthly review request email/ orders
Reviews widgets & ratings medals
Reviews carousel & cards
Automated review requests & moderation
Easily import reviews & Aliexpress sync
SEO optimization
Unlimited

$13.99/month

Lowest paid plan
Unlimited review requests & follow ups
AI sentiment analysis & Q&A
Custom Domain for Emails
Highly customizable widgets
Product grouping
Auto translation & language filter
All features in the free plan
Unlimited +AI

$24.99/month

AI auto-reply to reviews
AI summary widget
AI insights & analytics
AI Review Ranking (coming soon)
AI Pain Point Detection (coming soon)
AI Social Proof Snippets (coming soon)
Everything in Unlimited plan
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

39

/ 100
Limited evidence
medium confidence

Scored on 308 merchant reviews we hold for TrustReviews: Product Reviews, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.56, 0.29 stars below the lifetime average of 4.85. Worth reading the newest reviews before installing.
Computed from the 308 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 308 reviews read
Reviews per year
20212 reviews
20221 reviews
202373 reviews
2024193 reviews
202535 reviews
20264 reviews
What merchants say

4.8

309 reviews
5★94%
4★2%
3★0%
2★0%
1★3%
Developer replies
46%
of reviews get an answer
Reviewed at 12m+
6%
had used it a year when they wrote
From 308 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 309. Open one to read it in full, with the developer's reply where there is one.

Der Preis ist fair, die sections sehen gut aus und der Support hat super geholfen.

Perfect assistance with tech support and resolving all backend questions and issues. I really appreciate the support. Please keep it up. KC Hardware Carlos Maleville (818) 497-0145

I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.

Developer repliedApologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan Show more

This is a very expensive app that does not work. The app is supposed to sent emails to clients who previously purchased items. The app stopped doing this about 4 months ago but has still charged me $100.

Developer repliedThank you for your review and apologies for the delay, this app in under new management now and we are dedicated to developing the features and resolving any issues. I can see you are using the app again and can see emails are being sent out correctly. Please note the plan you are on has a limit so not all customers will be getting review requests, our new unlimited plan is much better value and captures all orders. Show more

The app is really well put together and the overall design is sleek and professional. I'm very happy with how the reviews interface looks on both product and collection pages—it fits in beautifully with our store's aesthetic. I initially had a bit of trouble getting the star ratings to display properly, but the support team responded quickly and fixed the problem. Really appreciate how fast and helpful they were. Solid app and great service!

They scammed me, I paid and they said i reached my 10 000 review request quota when i only had 1 000 orders, I sent them an email 12 February and till today I am waiting for a resolution!!!

Even though we had some troubles setting everything up, the support was extremely helpful to resolve the issues. Now we're on a paid plan just because of we know we have this backup. Today, this app and the team is our only solution for getting our Amazon reviews into our Shopify store

We have been working with the team at TrustReviews for a few weeks now and I have been impressed. They are very responsive and have been extremely helpful in setting everything up and answering any questions we have. The performance of the app has been great so far. We have switched from a higher priced app and feel TrustReviews is our better choice. We are looking forward to seeing our customer reviews through this holiday season.

TrustReviews: Product Reviews FAQ

Answered from this app's own listing and its full review record.

Best suited for growing stores collecting and displaying product reviews to build customer trust.

Paid plans start at $13.99/month, and run to $24.99/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

TrustReviews: Product Reviews's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard TrustReviews: Product Reviews rates 39 out of 100 — limited evidence — read from 308 merchant reviews. The developer has published replies to 141 of 308 reviews. The score reflects what the review record shows, nothing more.

309 merchants have reviewed TrustReviews: Product Reviews, averaging 4.8 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 309 reviews

Rating, last 12 months

4.56 from 9 reviews

New reviews, last 12 months

9 (was 56)

Developer replies

141 of 308 reviews

Typical reviewer had used it

1 months

Pricing

Free to install. Free trial available.

On the App Store since

August 23, 2021

Review history held

2021 – 2026

Integrates with
Customer accounts
Shopify Flow
Shopify Admin
Google Shopping
Klaviyo
Love Loyalty
Loyalty Lion
Pushowl
Smile.io
Categories
Product reviewsSEO
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of TrustReviews: Product Reviews

Same categories, by review volume.

Judge.me Product Reviews App
5.042,604 reviews
Loox ‑ Product Reviews App
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Yotpo: Product Reviews App
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AG Product Reviews App & UGC
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Vitals: Reviews, Bundles & 40+
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Related reading
Guides covering these apps

Yotpo vs Judge.me vs Loox — reviews apps for AI shopping

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