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  1. xpay

  3. Shopify apps

  5. Workflow automation

  7. Whapi: WhatsApp API Automation

Whapi: WhatsApp API Automation

by Momo Digitals

4.9

(32 reviews)

62/100 · SolidBuilt for ShopifyFree plan available. Usage charges apply. Free trial available.
Best suited for stores automating customer communications and order updates over WhatsApp.

Automate WhatsApp with the official API for abandoned checkout recovery and order updates Whapi automates WhatsApp messages for your Shopify store using the official WhatsApp Business API. Recover abandoned checkouts, send order confirmations, shipping updates, back in stock alerts, review requests, and customer surveys. Based on customer replies Whapi automatically tags orders so your team can take action faster. Use your own WhatsApp Business number and chat directly from the WhatsApp Business App. Add a WhatsApp chat button, popup, or newsletter widget to your storefront. Whapi automates WhatsApp messages for your Shopify store using the official WhatsApp Business API. Recover abandoned checkouts, send order confirmations, shipping updates, back in stock alerts, review requests, and customer surveys. Based on customer replies Whapi automatically tags orders so your team can take action faster. Use your own WhatsApp Business number and chat directly from the WhatsApp Business App. Add a WhatsApp chat button, popup, or newsletter widget to your storefront. more WhatsApp abandoned checkout recovery and order confirmations WhatsApp shipping updates, back in stock alerts, and surveys WhatsApp marketing campaigns and review request messages WhatsApp chat button, popup, and newsletter widget Auto-tag Shopify orders and chat from WhatsApp Business App

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Workflow automation
What it moves
Bottom line

operating cost and staff time

What it costs
From $18.99/mo

free plan available · 3 tiers

How it’s supported
62/100

Solid · from 32 reviews

What it does

WhatsApp abandoned checkout recovery and order confirmations

WhatsApp shipping updates, back in stock alerts, and surveys

WhatsApp marketing campaigns and review request messages

WhatsApp chat button, popup, and newsletter widget

Auto-tag Shopify orders and chat from WhatsApp Business App

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Starter
Free
You start with

Send From Whapi’s Number

30 Free COD Messages

Automated Order Tagging

Editable Reply Follow Up Messages

Basic COD templates (no customizations)

Analytics Dashboard

Pay as You Go
Estimated monthly cost
Adds

50 Free COD Messages, Then $0.016 Each

Pro
$18.99/month
Adds

Use your official WhatsApp API number

Whatsapp API charges apply (no limit)

COD confirmations & shipping updates

Connect WhatsApp Business App & see chat

Abandoned checkout recovery

Back in stock alerts & review requests

Team
$45/month
Adds

Everything in Pro +

Multiple WhatsApp Accounts

Shared Inbox for Unlimited Agents

Auto Assign Conversations to Agents

Agent Performance Metrics

AI Conversation Labels

Listed as “Free plan available. Usage charges apply. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Usage charges apply. Free trial available.
Starter

Free

Free
Send From Whapi’s Number
30 Free COD Messages
Automated Order Tagging
Editable Reply Follow Up Messages
Basic COD templates (no customizations)
Analytics Dashboard
WhatsApp Chat Button
Pay as You Go

Estimated monthly cost

Send From Whapi’s Number
50 Free COD Messages, Then $0.016 Each
Automated Order Tagging
Editable Reply Follow Up Messages
Basic COD templates (no customizations)
Analytics Dashboard
WhatsApp Chat Button
Pro

$18.99/month

Lowest paid plan
Use your official WhatsApp API number
Whatsapp API charges apply (no limit)
COD confirmations & shipping updates
Connect WhatsApp Business App & see chat
Abandoned checkout recovery
Back in stock alerts & review requests
WhatsApp chat button, popup & newsletter
Customize templates & Auto-tag orders
Team

$45/month

Everything in Pro +
Multiple WhatsApp Accounts
Shared Inbox for Unlimited Agents
Auto Assign Conversations to Agents
Agent Performance Metrics
AI Conversation Labels
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

62

/ 100
Solid
low confidence

Scored on 32 merchant reviews we hold for Whapi: WhatsApp API Automation, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 32 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 32 reviews read
Reviews per year
20257 reviews
202625 reviews
What merchants say

4.9

32 reviews
5★94%
4★6%
3★0%
2★0%
1★0%
Developer replies
9%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 32 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 32. Open one to read it in full, with the developer's reply where there is one.

The Whatsapp automation flows work great and are simple to setup. Additionally, the support is highly responsive and fixed an issue I had within a few hours. Highly recommended!

I’ve been using this app for over a month, and it has been an excellent experience. It’s easy to set up, user-friendly, and continuously improving with regular updates and new features. The Whapi development and support teams are outstanding—always responsive and willing to help with any questions or requests. Their commitment to ongoing development and customer support truly stands out. Highly recommended!

Whaapi has been a great addition to my Shopify store. The WhatsApp automation works smoothly and saves a lot of time on customer communication. What really stands out is their incredible customer service — quick, helpful, and always ready to solve issues properly. Highly recommended!

I've been using this app for order confirmation, and honestly it’s been a game changer for my business. The setup was super easy, and everything works smoothly without any complications. What I love the most is how it simplifies the confirmation process and saves a lot of time. It helped me reduce fake or unconfirmed orders significantly, which made a huge difference in my operations. The interface is clean, user-friendly, and the performance is very reliable. Also, the support team is responsive and helpful whenever needed. Highly recommended for anyone running an online store and looking to improve their order confirmation process!

This is average. The app needs more improvement. Best of luck, team Whapi!

Great app with an excellent support team! The setup process was very easy and straightforward, and everything works perfectly. It has significantly improved our communication with customers and made our workflow much more efficient. The support team is very responsive and always helpful. Highly recommended!

One of the best WhatsApp automation apps I've tried on Shopify. I'm using it for abandoned checkout recovery, COD confirmations, order updates, also customer support is awsome. Highly recommend it for any store.

ابليكشن جميل جدا و بضراحه بيوفر مجهود فريق كامل لتأكيد الاوردر و المتابعه و شكراا لاستاذ محمد جدا

Whapi: WhatsApp API Automation FAQ

Answered from this app's own listing and its full review record.

Best suited for stores automating customer communications and order updates over WhatsApp.

There is a free plan, paid plans start at $18.99/month, and run to $45/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Whapi: WhatsApp API Automation's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Whapi: WhatsApp API Automation rates 62 out of 100 — solid — read from 32 merchant reviews. The developer has published replies to 3 of 32 reviews. The score reflects what the review record shows, nothing more.

32 merchants have reviewed Whapi: WhatsApp API Automation, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 32 reviews

Rating, last 12 months

4.97 from 30 reviews

New reviews, last 12 months

30

Developer replies

3 of 32 reviews

Typical reviewer had used it

1 months

Pricing

Free plan available. Usage charges apply. Free trial available.

On the App Store since

May 28, 2025

Review history held

2025 – 2026

Integrates with
Checkout
Shopify Admin
WhatsApp business api
WhatsApp business app
Categories
Workflow automation
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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