Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot

Aisk is an AI-powered chatbot plugin for WordPress designed to integrate seamlessly with WooCommerce stores. Our free WordPress chatbot plugin provides AI-driven customer support with WhatsApp live chat and Telegram integration. With powerful AI knowledgebase plugin features, Aisk handles routine customer inquiries, reduces support tickets, and provides personalized product recommendations.

Self-Learning AI Knowledgebase

One of the standout features of Aisk is its self-learning capability. The AI-powered chatbot learns from your business content and continuously improves its responses. During setup, Aisk’s “Generate Embeddings” process analyzes your website pages, product descriptions, FAQs, and other content to create a customized knowledge base. This enables the chatbot in WordPress to provide accurate and relevant answers based on your website. You can easily update this knowledge base by regenerating embeddings whenever new content is added to your site, ensuring the chatbot remains up-to-date with the latest information.
– Continuous Learning: As you add new content or update existing pages, Aisk’s “Generate Embeddings” process enables the AI to learn from the latest information. This self-learning process ensures that the chatbot remains accurate and up-to-date without manual intervention.

• Intelligent Answering: The AI improves over time, ensuring it provides personalized, context-aware responses to customer queries, making it even smarter with every interaction.
• Instant Customization: Any time new information is added to your site, you can regenerate the knowledge base and have the chatbot immediately adapt to the changes. This reduces the need for ongoing maintenance and ensures that the AI is always aligned with the latest content and product offerings.
  The self-learning feature makes Aisk more than just a support tool; it becomes a dynamic, intelligent resource that grows alongside your business, offering consistent, personalized, and up-to-date customer service.

Why Choose AISK?

• 💯 Aisk Chat is FREE!
• 📉 Reduce support tickets to a significant number to focus your business
• ⏱️ Provide instant 24/7 customer support
• 👨‍💼 Free up your team’s time for complex issues
• 😊 Increase customer satisfaction with quick responses
• 📈 Boost sales with intelligent product recommendations
• 📱 Seamlessly integrate WhatsApp live chat and Telegram in WordPress
• 🔗 Improved URL handling and content extraction for better chatbot support in WordPress

WooCommerce Integration

AISK is built from the ground up for WooCommerce stores:
– Smart Product Search: Helps customers find products based on descriptions, colors, sizes, categories, and more.
– Order Management: Customers can track orders, view status, and submit inquiries about their orders using their order number and email.
– Intelligent Recommendations: Suggests relevant products based on customer queries and browsing history, improving conversion rates.

Powerful Aisk AI Chatbot Features

Automated Responses, No Delays. Ever.

Answer customer questions instantly 24/7 through your website, WhatsApp, and Telegram using your existing content. Aisk handles routine inquiries automatically, eliminating wait times, with seamless handoff to your team when needed.

Smart Product Recommendations That Convert

When customers describe what they want, Aisk instantly suggests matching products with images and purchase links, increasing conversions and order values through personalized recommendations.

Order Tracking Made Effortless

Customers can check order status, shipping updates, and tracking information via your website, WhatsApp, or Telegram, reducing support inquiries by 90%.

WhatsApp & Telegram Integration

Turn WhatsApp live chat WordPress and Telegram into your 24/7 sales and support channels. Customers can browse products, check order status, and get instant support using apps they already use daily.

Complete Omnichannel Support

Unify your website, WhatsApp, and Telegram conversations in a single dashboard. This ensures consistent responses across channels, eliminates communication silos, and provides your team complete visibility of customer interactions from every source.

📞 Support

If you have any questions or need assistance, please visit our support forum or contact us directly.

📝 License

This project is licensed under the GPL-2.0+ License – see the LICENSE file for details.

🔌 External Services

This plugin connects to several external services to provide its functionality. Here’s a detailed breakdown of each service and how it’s used:

OpenAI API

• Purpose: Used for generating AI responses and creating embeddings from your content
• Data Sent:
  • Content from your website (posts, pages, products)
  • User queries and messages
  • Custom knowledge base content
• When:
  • During initial setup when generating embeddings
  • When processing user messages
  • When updating the knowledge base
• Links:
  • Terms of Service
  • Privacy Policy

Telegram Bot API

• Purpose: Enables chat functionality through Telegram messenger
• Data Sent:
  • User messages
  • Bot responses
  • Product information
  • Order status updates
• When:
  • When users interact with the Telegram bot
  • When sending automated responses
  • When processing order inquiries
• Links:
  • Terms of Service
  • Privacy Policy

Twilio API

• Purpose: Enables WhatsApp integration for customer support
• Data Sent:
  • User messages
  • Bot responses
  • Product information
  • Order status updates
• When:
  • When users interact via WhatsApp
  • When sending automated responses
  • When processing order inquiries
• Links:
  • Terms of Service
  • Privacy Policy

IPAPI.co

• Purpose: Used to detect user’s location for showing location in the chat list display
• Data Sent:
  • User’s IP address
• When:
  • When the chat widget is loaded
  • When location-based features are requested
• Links:
  • Terms of Service
  • Privacy Policy

Data Privacy

All data transmission to these services is done securely using HTTPS. The plugin only sends necessary data required for its functionality. You can control what data is sent by:
1. Configuring which content types are included in the knowledge base
2. Managing integration settings in the plugin dashboard

3. Using the privacy settings to control data collection

Developed with ❤️ by Aisk.chat Team

Development

This plugin uses modern development tools and follows WordPress coding standards. Here’s how to set up the development environment:

Support

Visit aisk.chat for documentation and support.

Privacy Policy

Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.

Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.

Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.

Learn more about how Appsero collects and uses this data.