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  1. xpay✦ Commerce

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  4. ChatLink for WooCommerce

ChatLink for WooCommerce

Add WhatsApp inquiry buttons to WooCommerce products, floating chat widget, and shortcodes to boost customer engagement.

40+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping ChatLink for WooCommerce running.

WordPress compatibility
Tested to 6.9.5 — 1 branch behind 7.0
Tested against the WordPress branch in use today.
Last updated
6 months ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
5.8
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.

40+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how ChatLink for WooCommerce is looked after — not on how many stores run it.

Solid
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.

Maintenance
35 / 35
Updated 174 days ago.
WordPress compatibility
14 / 20
Tested to WP 6.9.5, 1 branch(es) behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
7 / 10
Provides: screenshots, description
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-02 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

ChatLink for WooCommerce adds a customizable WhatsApp floating button to your site so visitors can start a chat in a single click.
The button can open WhatsApp directly or display a small chat popup with a welcome message and quick FAQ replies.

For WooCommerce stores, ChatLink can turn products into “inquiry by WhatsApp” items instead of using the normal cart flow.
You can optionally hide add-to-cart buttons, prices, and even redirect cart/checkout to keep everything as conversation-based inquiries.

Shortcodes are included so you can drop WhatsApp buttons anywhere in your content, landing pages, or widgets.
The plugin is lightweight, uses standard WordPress APIs, and is designed to work with most themes.

Key Features

  • Floating WhatsApp button with position, size, color, tooltip, and animation options.
  • Optional chat popup with header, welcome message, and “Start Chat” button.
  • FAQ section inside the popup with clickable questions that pre-fill WhatsApp messages.
  • Device targeting: show on all devices, desktop only, or mobile only.
  • Visibility rules: show on all pages or only on selected pages.
  • WooCommerce product inquiry button with customizable label and message template.
  • Options to hide add-to-cart, buy-now, prices, cart page, and checkout page.
  • Separate controls for shop/archive pages (hide add-to-cart and/or prices).
  • Custom button styles for WooCommerce (background, text color, radius, solid/outline).
  • Shortcodes for inline WhatsApp buttons anywhere in posts, pages, or widgets.
  • Settings export/import and full reset to defaults.

Features in Detail

Floating Button & Chat Popup

  • Choose button position (bottom-right, bottom-left, top-right, top-left).
  • Adjust X/Y offsets and button size so it fits your layout.
  • Configure primary color, tooltip text, and entrance animation (none, bounce, pulse).
  • Enable a chat popup with:
    • Header title and subtitle
    • Welcome message
    • “Start chat” button text
    • Custom header background color
  • Optional FAQ section inside the popup with unlimited question/answer pairs.

Visibility Controls

  • Mode “Show on all pages” – display the button site-wide.
  • Mode “Show only on specific pages” – select individual pages where the button will appear.
  • Device filter to show on desktop only, mobile only, or both.

WooCommerce Inquiry Mode

  • Enable a WhatsApp inquiry button on product pages.
  • Customize the button label and WhatsApp message template using tags:
    • {product}, {price}, {quantity}, {url}, {site}
  • Optionally:
    • Hide add-to-cart and buy-now buttons
    • Hide product prices
    • Hide/redirect Cart page
    • Hide/redirect Checkout page
    • Hide add-to-cart and prices on shop/category archives
  • Choose where to place the inquiry button on the single product page:
    • Before add-to-cart
    • After add-to-cart
    • After price
    • After product summary
  • Optional custom quantity field for the WhatsApp inquiry when add-to-cart is hidden.

Shortcodes

ChatLink registers two equivalent shortcodes:

  • [chatlink]
  • [whatsapp_button]

Supported attributes (all optional):

  • phone – Override the global phone number.
  • message – Custom message text (tags like {product}, {url}, {site} are supported).
  • label – Button text. Default: Chat on WhatsApp.
  • style – button, link, or icon.
  • size – small, medium, or large.
  • align – left, center, right, or inline.
  • color – Button or link color (hex).
  • text_color – Text color (hex).
  • radius – Border radius in pixels.
  • icon – yes or no to show/hide the WhatsApp icon.

Examples:

[chatlink]  
[chatlink label="Talk to Support" color="#000000" radius="30"]  
[chatlink style="link" color="#25D366" label="Click here to chat"]  
[whatsapp_button size="large" align="center" message="I need help with this page"]

Does ChatLink send messages from my server?

No. All messages are sent through WhatsApp (app or Web) using the official wa.me links.
The plugin only builds the URL and opens it in the user’s browser or WhatsApp app.

Can I use this without WooCommerce?

Yes. WooCommerce features are optional.
If WooCommerce is not active, only the floating button, chat popup, visibility, and shortcode features are loaded.

Can I change the default WhatsApp message?

Yes. You can set a global default message and, for WooCommerce, a separate inquiry message template that includes product name, price, quantity, URL, and site name.

Will it work with any theme or page builder?

ChatLink uses standard WordPress hooks and front-end assets, so it should work with most themes and page builders.
If your theme heavily customizes WooCommerce templates, you may need minor CSS adjustments.

How do I reset settings to default?

On the ChatLink settings page, use the Reset to Defaults button.
This will restore all options (including WooCommerce and visibility) to their original values.

Categories
Chat & messaging
Plugin details
Version1.0.0
Last updated2026-02-09 4:40pm GMT
Added2026-02-09
Requires WordPress5.8
Tested up to6.9.5
Requires PHP7.4

Tags on WordPress.org
chat
contact
inquiry
whatsapp
woocommerce
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