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  5. WooCommerce plugins

  7. Chatonbo – AI Chatbot

Chatonbo – AI Chatbot

AI chatbot for WordPress and WooCommerce. Answers customer questions, recommends products, captures leads — 24/7. Setup in 2 minutes.

10+ active installs
5.0
(1 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Chatonbo – AI Chatbot running.

WordPress compatibility
Tested to 6.9.8 — 2 branches behind 7.1
A branch or two behind — normal for a plugin between releases.
Last updated
5 months ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
5.0
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Chatonbo – AI Chatbot is looked after — not on how many stores run it.

Solid
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 150 days ago.
WordPress compatibility
14 / 20
Tested to WP 6.9.8, 1 branch(es) behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
10 / 15
5.0/5 across 1 rating(s).
Listing transparency
6 / 10
Provides: description, homepage
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-09-20 from the WordPress.org plugin registry.
Ratings

5.0

1 rating
5★1
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Chatonbo adds a smart AI chatbot to your WordPress or WooCommerce site that talks to your visitors, answers their questions using your own content, recommends products, and captures leads — without writing a single line of code.

It is powered by modern large language models (GPT and Claude) grounded on your real website content, so answers stay accurate and on-brand instead of being generic AI fluff.

What the bot does

  • Answers visitor questions using your real pages, FAQs, and uploaded documents — not made-up information
  • Recommends products from your WooCommerce catalog when a visitor is shopping
  • Captures leads automatically when a visitor shares their name, email, or phone — and sends them straight to your inbox or CRM
  • Speaks 48 languages — auto-detects each visitor’s language and replies appropriately
  • Works around the clock — visitors get instant answers at 2 AM the same way they would at noon
  • Hands off to humans when needed — integrates with Zendesk, Zoho Desk, HubSpot, and Slack

Why Chatonbo

  • Setup in 2 minutes — install, paste your website URL, enable. The bot crawls your site automatically and starts answering.
  • No code required — the plugin handles installation; configuration happens in your Chatonbo dashboard
  • Free plan forever — 250 conversations/month with no credit card. Upgrade only if you outgrow it.
  • Privacy-respecting — conversations stay in your account; visitor PII is never sold or shared
  • Built for SMBs — designed for small businesses, agencies, and online stores. Not enterprise-bloated.

Perfect for

  • WooCommerce stores wanting more sales and fewer abandoned carts
  • Service businesses qualifying leads outside business hours
  • SaaS sites answering pre-sales questions instantly
  • Agencies managing chatbots across multiple client sites
  • Anyone tired of paying for live chat that nobody monitors

How it connects

This plugin is the bridge between your WordPress site and your Chatonbo account. The actual chatbot, AI, knowledge base, conversation history, and lead inbox all live in your dashboard at chatonbo.com. The plugin’s only job is to render the chat widget on your site and let you remotely toggle it on or off from the Chatonbo dashboard.

Do I need a Chatonbo account?

Yes. The plugin renders a chatbot that runs in your Chatonbo account. The free plan covers 250 conversations per month and never expires. Sign up at chatonbo.com.

How does the bot know what to say about my business?

You feed it your knowledge — paste your website URL and the bot crawls and indexes your content automatically. You can also upload PDFs, add specific FAQs, or paste any text. The bot answers using only your real content, so it does not invent prices, policies, or product details.

Does it work with WooCommerce?

Yes. If you have a WooCommerce store, the bot can recommend products from your catalog, answer product questions, and even apply discount codes during the chat. The plugin works on any WordPress site though — WooCommerce is optional.

Will it slow down my site?

The widget script is small (around 35 KB), loads asynchronously after your page content, and has minimal impact on Core Web Vitals or PageSpeed Insights scores. It works alongside caching plugins like WP Rocket and W3 Total Cache.

What languages does it support?

The bot auto-detects each visitor’s language and replies in 48 supported languages including English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Hebrew, Arabic, Hindi, Japanese, Chinese, Korean, and many more.

Can I customize the look of the widget?

Yes — colors, position (bottom-left or bottom-right), bubble icon, welcome message, avatar, and behavior (auto-open delay, exit-intent trigger) are all configurable from the Chatonbo dashboard. No CSS edits needed.

How do I capture leads?

Lead capture is enabled by default. When a visitor shares their email or phone in the chat, the bot detects it automatically and stores the lead in your Chatonbo dashboard. You can also pipe leads directly to Zendesk, Zoho Desk, HubSpot, Slack, or any custom webhook.

Is my data private?

Yes. Conversations belong to your account and are never sold or shared. You can export or delete your conversations at any time. The plugin does not track WordPress users or admin activity — it only renders the chat widget for site visitors.

What does it cost?

The Chatonbo platform has a free forever plan (250 conversations/month, 1 bot, knowledge base). Paid plans start at $19/month for higher conversation limits, custom AI providers, and webhook integrations. The WordPress plugin itself is free.

Can I use my own OpenAI or Anthropic API key?

Yes — on Pro and Business plans, you can connect your own OpenAI, Anthropic, or Google Gemini key in the Chatonbo dashboard. The plugin will use it transparently.

How do I uninstall?

Deactivate the plugin from Plugins → Installed Plugins in WordPress. Your Chatonbo account, bots, and conversations remain intact in your dashboard. To fully remove all WordPress-side configuration, click Delete after deactivating.

Categories
AI assistants & chatbotsChat & messaging
Plugin details
Version1.0.3
Last updated2026-04-23 7:24am GMT
Added2026-04-23
Requires WordPress5.0
Tested up to6.9.8
Requires PHP7.4
Tags on WordPress.org
AI
chatbot
customer support
lead generation
woocommerce
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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