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  5. WooCommerce plugins

  7. chatpod ai

chatpod ai

AI-powered sales and support agent for WooCommerce stores. Drives sales, handles support, and captures leads 24/7.

10+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping chatpod ai running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
6 days ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.0
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how chatpod ai is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 5 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
3 / 10
Provides: description
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-04 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

chatpod ai is an AI agent built for WooCommerce that helps your store sell more, support faster, and capture leads automatically.

Product Discovery & Sales

Your customers can search, browse, and buy products directly inside the chat widget. chatpod ai understands natural language queries, shows relevant products with variants, and lets shoppers add items to their WooCommerce cart without leaving the conversation.

Customer Support

chatpod ai answers questions about orders, shipping, returns, and store policies using your store’s actual data. When it can’t resolve an issue, it automatically creates a support ticket for your team.

Lead Capture & Scheduling

Qualify leads through natural conversation, book appointments via integrated calendar, and sync everything to your CRM.

Key Features

  • AI chat widget embedded on your store
  • In-chat product search and cart management
  • Real-time WooCommerce cart integration (add, update, remove items)
  • Order status tracking and notifications
  • WhatsApp channel support
  • Email marketing automations (abandoned cart, post-purchase, welcome series, win-back)
  • Custom agent persona and branded tone
  • Configurable store rules and policies
  • Support ticket escalation

How It Works

  1. Install the plugin and enter your chatpod ai secret key
  2. The plugin embeds the chatpod ai widget on every page of your store
  3. Customers interact with your AI agent to find products, get support, and complete purchases

External Services

This plugin connects to the chatpod ai platform to provide AI chat functionality. The following external services are used:

chatpod ai Backend API

  • Service: chatpod ai API (https://api.chatpod-ai.com)
  • Purpose: Fetches widget configuration, processes AI chat conversations, logs cart events, and handles automation webhooks (order events, status changes)
  • Data sent: Store URL, cart operations, order details (email, items, totals), WooCommerce session IDs
  • When: On every page load (widget config), on cart operations, and on WooCommerce order/status events
  • Terms of Service: https://chatpod-ai.com/terms
  • Privacy Policy: https://chatpod-ai.com/privacy

chatpod ai Widget (CDN)

  • Service: chatpod ai CDN (https://chatpod-ai.b-cdn.net)
  • Purpose: Serves the chat widget JavaScript (loader and widget UI)
  • Data sent: None (static asset download only)
  • When: On every front-end page load

Analytics

  • Service: Mixpanel (https://cdn.mxpnl.com)
  • Purpose: Collects anonymous widget usage metrics (e.g. widget opens, searches) to power analytics in your chatpod ai dashboard
  • Data sent: Widget usage events
  • When: When the chat widget is loaded on front-end pages
  • Privacy Policy: https://mixpanel.com/legal/privacy-policy

Do I need a chatpod ai account?

Yes. The plugin connects your WooCommerce store to the chatpod ai platform, which provides the AI agent. Sign up at chatpod-ai.com.

Does the plugin work without WooCommerce?

The chat widget itself will load on any WordPress site, so chatpod ai can still serve as a conversational assistant for service-based businesses. However, e-commerce features — cart integration, product search, order tracking, discount rules, and marketing automations — require WooCommerce to be installed and active.

Can I customize the widget appearance?

Yes. You can adjust the bubble position (horizontal and vertical offset) from the plugin settings page. Colors, avatar, and welcome messages are configured in your chatpod ai dashboard.

What data is sent to chatpod ai?

Cart operations, order details, and store URL are sent to the chatpod ai backend for AI processing and automation. See the “External Services” section for full details.

Categories
AI assistants & chatbotsChat & messaging
Plugin details
Version1.11.1
Last updated2026-07-30 1:20pm GMT
Added2026-04-11
Requires WordPress6.0
Tested up to7.0.2
Requires PHP7.4
Tags on WordPress.org
AI Chatbot
customer support
live chat
sales assistant
woocommerce
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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