GhostChat – Live Chat, AI Chatbot & Customer Support

Live chat and AI chatbot for WordPress — answer visitors from Gmail. No cookies, no consent banner, and a widget 10x lighter than the rest.

10+ active installs

5.0

(2 ratings)

Free on WordPress.org

View on WordPress.org Support forum

Will this break my store?

What the WordPress.org registry says about keeping GhostChat – Live Chat, AI Chatbot & Customer Support running.

WordPress compatibility

Tested to 7.0.2

Tested against the WordPress branch in use today.

Last updated

6 days ago

At least 19.1 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.

Requires PHP

7.4

Your host must be running at least this version.

Requires WordPress

6.3

Contributors

1

A single maintainer. Worth knowing if the plugin is load-bearing for your store.

10+ active installsWordPress.org reports installs in bands, not exact counts.

Maintenance & trust

Scored on how GhostChat – Live Chat, AI Chatbot & Customer Support is looked after — not on how many stores run it.

Well maintained

Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.

Maintenance

35 / 35

Updated 5 days ago.

WordPress compatibility

20 / 20

Tested to WP 7.0.2 (current).

Support responsiveness

Not enough data

Only 0 support thread(s) — not enough to judge.

Merchant satisfaction

11 / 15

5.0/5 across 2 rating(s).

Listing transparency

10 / 10

Provides: screenshots, description, homepage

1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-01 from the WordPress.org plugin registry.

Ratings

5.0

2 ratings

5★2

4★0

3★0

2★0

1★0

Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them.

Why GhostChat?

Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements
AI chatbot (Claude) – Answers visitor questions 24/7 from your FAQ knowledge base, then hands off to you when it cannot (Pro + AI and Team + AI)
Will not slow your site down – The widget is ~15KB, 10-20x smaller than Tawk.to, Crisp, Tidio or Intercom, and it does not move your Lighthouse or Core Web Vitals scores
Real-time messaging – 15-30ms edge-powered delivery worldwide
Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up)
Team inbox – Invite teammates to a shared inbox (Team and Team + AI)
CRM Lite – Built-in contacts, conversation history, and notes
Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
Canned responses – Save time with pre-written replies
Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans)

How it works:

Sign up free at GhostChat
Create a site and get your Site ID
Enter your Site ID in the plugin settings
The chat widget appears on your site automatically

Pricing:

Free (forever): 1 site, 30-day history, unlimited canned responses, no credit card required
Pro ($5/mo): 3 sites, 1-year history, business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM)
Pro + AI ($15/mo): Everything in Pro plus the built-in AI assistant (FAQ knowledge base + instant replies, ~1,500 replies/mo) — same 3 sites and 1-year history as Pro. AI is a flat +$10 on any plan.
Team ($25/mo): Everything in Pro plus 10 sites, unlimited history, up to 10 team members, remove GhostChat branding, custom visitor context, identity verification, and priority support
Team + AI ($35/mo): Everything in Team plus the built-in AI assistant (~6,000 replies/mo)

Perfect for:

Small businesses
Freelancers
E-commerce stores
Support teams
Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

Page type, product name, cart items, total, and item count — Pro and up
Custom data via GhostChat.setContext() — Team & Team + AI
Updates in real-time on AJAX cart changes

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

Stores your Site ID in your WordPress database (wp_options table)
Loads the chat widget script from api.ghostchat.dev
When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on Pro and up, and custom setContext() data on Team and Team + AI plans
Does not set any cookies
Does not track visitors
Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

Email: jacob@ghostchat.dev
WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
Dashboard: https://app.ghostchat.dev
Website: https://ghostchat.dev

About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev

Do I need an account?

Yes, sign up free at app.ghostchat.dev/signup to get a Site ID. It takes less than a minute and no credit card is required.

Is it really free?

Yes! The Free plan is free forever — 1 site, 30-day message history, unlimited canned responses. No credit card required. Paid plans start at $5/month.

Does it slow down my site?

No! At ~15KB, GhostChat is 10-20x smaller than competitors like Tawk.to (~250KB), Crisp (~155KB), Tidio (~200KB), or Intercom (~300KB). 15-30ms edge-powered latency means zero impact on page speed or Lighthouse scores.

Does it track visitors?

No. GhostChat uses zero tracking and zero cookies. Visitor sessions are anonymous. No cookie banners needed.

Is it GDPR-friendly?

Yes. GhostChat uses zero cookies and zero tracking. No consent banner needed. Chat conversations are stored on our servers — review our privacy policy at ghostchat.dev/privacy for full details.

Can I customize the widget?

Yes! Customize colors, position, and welcome messages in your dashboard at app.ghostchat.dev.

Does it work on mobile?

Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to customers like WhatsApp.

Can I use it on multiple sites?

Yes! Free includes 1 site, Pro ($5/mo) and Pro + AI ($15/mo) up to 3, and Team ($25/mo) and Team + AI ($35/mo) up to 10.

How do I get support?

Email us at jacob@ghostchat.dev or visit ghostchat.dev/chat-widget-for-wordpress for the complete setup guide.

Can I paste the entire script tag?

Yes! Our plugin has smart paste detection. You can paste the entire script tag and we’ll automatically extract just the Site ID.

Where do I find my Site ID?

Log into app.ghostchat.dev/sites, find your site, and click the “Copy” button. You can paste the entire script or just the ID.

Does it work with WooCommerce?

Yes! The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Page type, product name, cart items, total, and item count are available on Pro ($5/mo) and up. Custom data via setContext() requires Team or Team + AI.

Can I send custom data to agents?

Yes! Use the GhostChat.setContext() JavaScript API to send any key-value data (up to 10 keys, 4KB total). Your agents see it in real-time in the conversation header. Available on Team and Team + AI plans.

Plugin details

Version1.3.1

Last updated2026-07-27 12:08pm GMT

Added2025-12-16

Requires WordPress6.3

Tested up to7.0.2

Requires PHP7.4

Tags on WordPress.org

AI Chatbot

chat

chatbot

live chat

woocommerce

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GhostChat – Live Chat, AI Chatbot & Customer Support

Live chat and AI chatbot for WordPress — answer visitors from Gmail. No cookies, no consent banner, and a widget 10x lighter than the rest.

10+ active installs

5.0

(2 ratings)

Free on WordPress.org

View on WordPress.org Support forum

Will this break my store?

What the WordPress.org registry says about keeping GhostChat – Live Chat, AI Chatbot & Customer Support running.

WordPress compatibility

Tested to 7.0.2

Tested against the WordPress branch in use today.

Last updated

6 days ago

At least 19.1 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.

Requires PHP

7.4

Your host must be running at least this version.

Requires WordPress

6.3

Contributors

1

A single maintainer. Worth knowing if the plugin is load-bearing for your store.

10+ active installsWordPress.org reports installs in bands, not exact counts.

Maintenance & trust

Scored on how GhostChat – Live Chat, AI Chatbot & Customer Support is looked after — not on how many stores run it.

Well maintained

Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.

Maintenance

35 / 35

Updated 5 days ago.

WordPress compatibility

20 / 20

Tested to WP 7.0.2 (current).

Support responsiveness

Not enough data

Only 0 support thread(s) — not enough to judge.

Merchant satisfaction

11 / 15

5.0/5 across 2 rating(s).

Listing transparency

10 / 10

Provides: screenshots, description, homepage

Ratings

5.0

2 ratings

5★2

4★0

3★0

2★0

1★0

Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Why GhostChat?

Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements
AI chatbot (Claude) – Answers visitor questions 24/7 from your FAQ knowledge base, then hands off to you when it cannot (Pro + AI and Team + AI)
Will not slow your site down – The widget is ~15KB, 10-20x smaller than Tawk.to, Crisp, Tidio or Intercom, and it does not move your Lighthouse or Core Web Vitals scores
Real-time messaging – 15-30ms edge-powered delivery worldwide
Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up)
Team inbox – Invite teammates to a shared inbox (Team and Team + AI)
CRM Lite – Built-in contacts, conversation history, and notes
Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
Canned responses – Save time with pre-written replies
Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans)

How it works:

Sign up free at GhostChat
Create a site and get your Site ID
Enter your Site ID in the plugin settings
The chat widget appears on your site automatically

Pricing:

Free (forever): 1 site, 30-day history, unlimited canned responses, no credit card required
Pro ($5/mo): 3 sites, 1-year history, business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM)
Pro + AI ($15/mo): Everything in Pro plus the built-in AI assistant (FAQ knowledge base + instant replies, ~1,500 replies/mo) — same 3 sites and 1-year history as Pro. AI is a flat +$10 on any plan.
Team ($25/mo): Everything in Pro plus 10 sites, unlimited history, up to 10 team members, remove GhostChat branding, custom visitor context, identity verification, and priority support
Team + AI ($35/mo): Everything in Team plus the built-in AI assistant (~6,000 replies/mo)

Perfect for:

Small businesses
Freelancers
E-commerce stores
Support teams
Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

Page type, product name, cart items, total, and item count — Pro and up
Custom data via GhostChat.setContext() — Team & Team + AI
Updates in real-time on AJAX cart changes