LTL Freight Quotes – For Customers of FedEx Freight

If the shopping cart contains one or more products tagged to ship LTL freight, all of the products in the shopping cart
are assumed to ship LTL freight. To ensure the most accurate quote possible, make sure that every product has a weight, dimensions and a freight classification recorded.

In the absence of a freight class, the plugin will determine the freight classification using the density calculation method. To do so the products weight and dimensions must be recorded. This is accurate in most cases, however identifying the proper freight class will be the most reliable method for ensuring accurate rate estimates.

One of the shipment parameters (weight, dimensions, freight class) is different, or additional services (such as residential
delivery, lift gate, delivery by appointment and others) were required. Compare the details of the invoice to the shipping
settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packaging
materials, such as a pallet, is included by the carrier in the billable weight for the shipment.

Contact your local the carrier’s office for assistance. You might also consider getting a subscription to ClassIT offered
by the National Motor Freight Traffic Association (NMFTA). Visit them online at classit.nmfta.org.

Visit the carrier’s website or contact the carrier’s customer support..

Your username and password will have been issued when you established your account. If you have your username and not your password, you can try to recover the password on the login page to the carrier’s website. Otherwise contact the carrier’s customer support department.

You must register your installation of the plugin, regardless of whether you are taking advantage of the trial period or
purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the
Eniture API Key. You can also login to eniture.com using the username and password you created during the registration process
and retrieve the Eniture API Key from the My Licenses tab.

Login to eniture.com and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your
Eniture Technology plugins.

The plugin has a single site license. To use it on another website you will need to purchase an additional license.
If you want to change the website with which the plugin is registered, login to eniture.com and navigate to the My Licenses tab.
There you will be able to change the domain name that is associated with the Eniture API Key.

No. Each license allows you to identify one domain for your production environment and one domain for your staging or
development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.

If you can successfully test your credentials from the Connection page (WooCommerce > Settings and select the tab for the carrier than connections)
then you have one or more of the following licensing issues:

1) You are using the Eniture API Key on more than one domain. The licenses are for single sites. You will need to purchase an additional license.
2) Your trial period has expired.
3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My Licenses tab to resolve any of these issues.