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  1. xpay✦ Commerce

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  5. WooCommerce plugins

  7. Modulux Chat Box

Modulux Chat Box

A lightweight floating Q&A chat box that helps visitors find answers first, before contacting you via WhatsApp or a custom link.

10+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Modulux Chat Box running.

WordPress compatibility
Tested to 6.9.5 — 1 branch behind 7.0
Tested against the WordPress branch in use today.
Last updated
6 months ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.0
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Modulux Chat Box is looked after — not on how many stores run it.

Solid
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
26 / 35
Updated 183 days ago.
WordPress compatibility
14 / 20
Tested to WP 6.9.5, 1 branch(es) behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
10 / 10
Provides: screenshots, description, homepage
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-02 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.

Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.

This approach helps:
– Reduce repetitive questions
– Save time for store owners and support teams
– Improve user experience without blocking communication

The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.

Why Modulux Chat Box?

Many chat plugins rely on:
– External SaaS services
– Heavy icon libraries
– Tracking scripts
– Bloated frontend frameworks

Modulux Chat Box does none of these.

✔ No external APIs
✔ No tracking or analytics
✔ No third-party icon libraries
✔ No SaaS dependencies

Everything runs locally inside WordPress.

Features

  • Control visibility by post type
  • Optionally limit display to specific pages
  • Floating launcher button with full styling control
  • Custom post type for Questions & Answers
  • Searchable Q&A list
  • Confirmation checkbox before enabling contact
  • WhatsApp or custom contact URL
  • WooCommerce product-aware message templates
  • Working hours / offline message support
  • Custom open triggers via CSS selector
  • Optional overlay background when open
  • Multilingual ready (Polylang / WPML)
  • Accessible and keyboard-friendly UI

Lightweight by Design

The plugin loads only what it needs:
– Small vanilla JavaScript file (no frameworks)
– Minimal CSS scoped to the plugin
– No frontend requests to external servers

HTML is rendered server-side and enhanced with JavaScript only where needed.

Multilingual Support

  • Q&As are stored as a custom post type and can be translated using Polylang or WPML
  • All interface texts are translatable
  • WPML configuration file included for option strings

Can I control where the chat box appears?

Yes. You can limit the chat box to specific post types and/or specific pages.
If no restrictions are set, the chat box appears everywhere by default.

Does this plugin track visitors?

No. Modulux Chat Box does not track users, store personal data, or send data to external services.

Does it require WhatsApp?

No. WhatsApp is optional. You can use any custom URL instead.

Does it work without WooCommerce?

Yes. WooCommerce integration is optional and only used on product pages.

Is JavaScript required?

Yes, for opening the panel and searching Q&As. The plugin uses plain JavaScript without dependencies.

Categories
Chat & messagingForms & FAQ
Plugin details
Version1.0.0
Last updated2026-01-31 7:57pm GMT
Added2026-01-31
Requires WordPress6.0
Tested up to6.9.5
Requires PHP7.4
Tags on WordPress.org
chat
faq
support
whatsapp
woocommerce
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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