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  7. Reacho – Free Customer Support Plugin for WooCommerce

Reacho – Free Customer Support Plugin for WooCommerce

Boost WooCommerce engagement with Reacho's automation, help desk, and live chat. Manage all interactions in one place—no coding needed.

fewer than 10 active installs
5.0
(2 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Reacho – Free Customer Support Plugin for WooCommerce running.

WordPress compatibility
Tested to 6.8.6 — 2 branches behind 7.0
A branch or two behind — normal for a plugin between releases.
Last updated
15 months ago
At least 6.0 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
5.2
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
fewer than 10 active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Reacho – Free Customer Support Plugin for WooCommerce is looked after — not on how many stores run it.

Mixed signals
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
15 / 35
Last update 1y ago.
WordPress compatibility
14 / 20
Tested to WP 6.8.6, 2 branch(es) behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
11 / 15
5.0/5 across 2 rating(s).
Listing transparency
10 / 10
Provides: screenshots, description, homepage
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-02 from the WordPress.org plugin registry.
Ratings

5.0

2 ratings
5★2
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Reacho for WooCommerce is a comprehensive, free plugin designed to enhance your WordPress eCommerce store’s customer support capabilities. Seamlessly integrate Reacho’s robust help desk, live chat, and knowledge base features with your WooCommerce platform to provide exceptional support and improve customer satisfaction—all without any coding expertise.

Key Features of Reacho for WooCommerce

  • Unified Inbox: Manage customer inquiries, live chat, and knowledge base resources from a single dashboard, ensuring consistent and efficient communication across all support channels.
  • Integrated Help Desk: Provide top-notch customer support with Reacho’s built-in help desk, allowing you to track inquiries, manage tickets, and resolve issues promptly to keep customers happy.
  • Real-Time Live Chat: Engage with your website visitors in real-time, answer their queries instantly, and guide them through their shopping experience to increase satisfaction and retention.
  • Comprehensive Knowledge Base: Empower your customers with self-service support by creating and managing a detailed knowledge base, enabling them to find answers on their own.

How Reacho for WooCommerce Can Benefit Your Business

  • Improve Customer Satisfaction: Offer quick and reliable support through live chat and a streamlined help desk, ensuring customers get the help they need when they need it.
  • Enhance Efficiency: Centralize support requests and streamline ticket management to reduce response times and improve operational efficiency.
  • Reduce Support Costs: Minimize repetitive inquiries by providing customers with easy access to answers through an organized knowledge base.

Getting Started

  1. Install the Plugin: Log in to your WordPress admin panel, navigate to the ‘Plugins’ menu, and click ‘Add New.’ Search for ‘Reacho for WooCommerce’ and click ‘Install Now.’
  2. Activate the Plugin: After installation, activate the plugin. You will see the ‘Reacho’ tab added to your main menu.’
  3. Connect Your Reacho Account: Click on the ‘Reacho’ tab and navigate to ‘Settings.’ If you don’t have a Reacho account, you can create one directly through the plugin.
  4. Configure Your Settings: Follow the on-screen instructions to set up your help desk, live chat, and knowledge base features according to your business needs.

Support

For assistance, visit our support page for comprehensive documentation and access to various support channels. Alternatively, you can contact us directly at support@reacho.com.

About Reacho

Reacho is an all-in-one eCommerce service platform dedicated to helping businesses provide outstanding customer support. Our suite of tools, including help desk, live chat, and knowledge base, is designed to offer a seamless and efficient support experience for both businesses and their customers.
Note: This plugin requires WooCommerce to be installed and activated on your WordPress site.

By integrating Reacho with WooCommerce, you can transform your eCommerce operations, delivering exceptional customer support experiences and building long-lasting customer relationships.

Do I need any coding experience to use Reacho eCommerce Marketing for WP?

No, this plugin is designed to be easy to use without any coding expertise.

Is this plugin free?

Yes, Reacho eCommerce Marketing for WP is completely free to use.

What are the requirements for using Reacho eCommerce Marketing for WP?

You need to have WooCommerce installed and activated on your WordPress site.

Categories
Chat & messaging
Plugin details
Version1.0.8
Last updated2025-04-22 2:56am GMT
Added2024-12-03
Requires WordPress5.2
Tested up to6.8.6
Requires PHP7.4
Tags on WordPress.org
ecommerce customer support
eCommerce Helpdesk
eCommerce service
knowledge base
live chat
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