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  5. WooCommerce plugins

  7. Rétractation Légale for WooCommerce

Rétractation Légale for WooCommerce

Online withdrawal button for WooCommerce — EU Directive 2019/2161 (Omnibus), 30 EEA countries. Timestamped records, emails, admin dashboard.

200+ active installs
5.0
(1 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Rétractation Légale for WooCommerce running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
2 months ago
Requires PHP
8.0
Your host must be running at least this version.
Requires WordPress
6.4
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
200+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Rétractation Légale for WooCommerce is looked after — not on how many stores run it.

Solid
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 70 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
10 / 15
5.0/5 across 1 rating(s).
Listing transparency
3 / 10
Provides: description
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-01 from the WordPress.org plugin registry.
Ratings

5.0

1 rating
5★1
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Rétractation Légale for WooCommerce adds an online withdrawal button and form to WooCommerce, helping merchants implement the mechanism required by EU Directive 2019/2161 (Omnibus) for customers in the 30 countries of the European Economic Area (EEA).

This plugin does not guarantee legal compliance — it provides the technical tooling to help merchants implement the withdrawal process. Merchants remain responsible for verifying their obligations with a qualified legal professional.

Who needs this?

Any WooCommerce store selling to consumers in the 30 EEA countries: the 27 EU member states + Norway, Iceland, and Liechtenstein. In France, the obligation applies from June 19, 2026 (Art. L221-21 of the Consumer Code).

Without an online withdrawal mechanism, the legal withdrawal period is automatically extended by 12 months in most EEA countries.

Key features:

  • Withdrawal button on completed orders in the customer account area.
  • Accessible withdrawal form with item and quantity selection.
  • Supports partial withdrawals (select specific products and quantities).
  • Timestamped record stored securely in the database with a unique token.
  • Automatic confirmation email to the customer with reference token.
  • Admin notification email on each new withdrawal request.
  • Dedicated admin dashboard listing all requests (order, customer, date, status, token).
  • Visual badge on the WooCommerce orders list for orders with pending requests.
  • Meta box on individual order pages.
  • HPOS (High-Performance Order Storage) compatible.
  • 12 languages: French, English, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Norwegian, Arabic, Hebrew.

Which countries are covered?

The 30 countries of the European Economic Area (EEA): the 27 EU member states plus Norway, Iceland, and Liechtenstein. Each country has transposed EU Directive 2019/2161 (Omnibus) into national law.

Does this plugin make my store legally compliant?

No plugin can guarantee legal compliance. This plugin provides the technical mechanism the Directive requires merchants to offer. Consult a qualified legal professional to confirm your specific obligations.

What is the withdrawal token used for?

Each request generates a unique token included in the customer confirmation email. It serves as timestamped proof that the request was received, useful in case of a dispute.

Is the plugin compatible with WooCommerce HPOS?

Yes. HPOS (High-Performance Order Storage) compatibility is declared and the meta box is registered for both classic and HPOS order screens.

What happens without an online withdrawal mechanism?

In most EEA countries, the legal withdrawal period is automatically extended by 12 months. Penalties vary by country. This plugin does not provide legal advice.

Categories
Marketplaces & channels
Plugin details
Version1.0.2
Last updated2026-05-23 1:32pm GMT
Added2026-05-23
Requires WordPress6.4
Tested up to7.0.2
Requires PHP8.0
Tags on WordPress.org
consumer rights
Europe
retractation
withdrawal
woocommerce
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