Storebird AI Chat for WooCommerce
WooCommerce AI chatbot, sales assistant & email AI: answers product questions, tracks orders and drafts email replies from your live store data.
5.0
(3 ratings)Will this break my store?
What the WordPress.org registry says about keeping Storebird AI Chat for WooCommerce running.
Tested to 7.0.2
Tested against the WordPress branch in use today.4 days ago
7.4
Your host must be running at least this version.5.8
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.Maintenance & trust
Scored on how Storebird AI Chat for WooCommerce is looked after — not on how many stores run it.
95
out of 100Maintenance
35 / 35WordPress compatibility
20 / 20Support responsiveness
Not enough dataMerchant satisfaction
11 / 15Listing transparency
10 / 10Ratings
5.0
3 ratingsStorebird is a WooCommerce AI chatbot and AI sales assistant built specifically for WooCommerce stores — and it answers on every channel. One AI that knows your store answers your customers in the chat widget, in your email inbox, and on WhatsApp. It syncs your product catalog, answers product questions instantly, tracks orders, drafts email replies, captures leads, and supports customers 24/7 in any language.
Unlike generic chatbot plugins, Storebird understands your WooCommerce data — products, prices, stock levels, categories, variations, and order status. It gives real, accurate answers — not scripted responses — wherever your customer asks: chat, email, or WhatsApp.
The WooCommerce AI Sales Assistant That Knows Your Products
When a customer asks “Do you have any red dresses under $50?” or “Is this product available in large?”, Storebird searches your live WooCommerce catalog and responds with the right products, prices, and direct links.
No training required. Sync your WooCommerce products and your AI sales assistant is ready.
Key Features
- WooCommerce Product Search — AI-powered product recommendations from your live catalog
- Order Tracking — Customers check order status directly in chat (no more “Where is my order?” emails)
- AI Email Replies — Forward your store inbox and the AI drafts every reply with live order status, stock, and product advice — you review and send with one click
- Lead Capture — Collect name and email before, during, or after conversations
- Human Handoff — Seamless transfer to live chat with push notifications
- WhatsApp Integration — Two-way WhatsApp chat, handoff to WhatsApp, and order notifications — meet customers where they already are
- Multi-Language — Automatic language detection and response in 50+ languages
- Custom Branding — Match colors, logos, and position to your store design
- Knowledge Base — Train AI on your shipping, returns, and store policies
- Analytics Dashboard — Track conversations, satisfaction, revenue attribution, and time saved
- WPML Compatible — Full multi-language product and page sync
- Lightweight — Under 15KB, zero impact on Core Web Vitals
Why WooCommerce Store Owners Choose Storebird
- Increase conversions with instant AI product recommendations
- Capture more leads with configurable lead capture forms
- Reduce cart abandonment with proactive chat assistance
- Reduce repetitive support work by automating common product, order, and store-policy questions
- Answer every channel — one AI and one inbox for chat, email, and WhatsApp
- Support customers 24/7 in any language — no extra staff needed
How It Works
- Install the plugin from WordPress.org
- Connect your WooCommerce store with one click
- Products sync automatically — the AI learns your entire catalog
- Your chatbot is live and helping customers in minutes
- Optional: forward your store email inbox and the AI drafts your email replies too (Pro and above)
Deep WooCommerce Integration
Storebird is not a generic WordPress chatbot with WooCommerce bolted on. It was built from the ground up as a WooCommerce-native AI sales assistant:
- Automatic product sync — Your entire catalog including variations, prices, images, and stock status
- Real-time updates — Product changes reflected in the chatbot immediately
- Order lookup — Customers check status with order number or email
- Category-aware recommendations — AI understands your product taxonomy
- Revenue attribution — Track which chat conversations lead to purchases
- Compatible with all major shipping plugins — PostNL, DHL, UPS, FedEx, SendCloud, MyParcel, and more
AI Email Replies — The Same AI, Now In Your Inbox
Your customers don’t just use the chat — they email you too. Storebird is more than a chatbot: the same AI that powers your chat widget also answers your customer email, with your live WooCommerce data in every reply.
- One forwarding rule, no DNS — Paste a single forward rule in Gmail, Outlook, or cPanel and your store inbox is connected. No DKIM or SPF setup, no email migration.
- Drafts with live store data — A customer emails “where is my order?” and Storebird has already drafted the reply — with the real order status and tracking in it. Product and stock questions get accurate answers from your live catalog.
- You approve, it sends — Review every draft in your Storebird inbox and send it with one click. The reply lands in the same email thread, under your store’s name.
- All your stores, one inbox — Chat and email from every connected shop in one overview, each answering from its own live catalog and orders.
The email channel is available on the Pro plan and above.
WhatsApp Integration
Your customers already live in WhatsApp — so Storebird meets them there. The same AI that knows your WooCommerce catalog now works across WhatsApp, not just your website:
- Two-way WhatsApp chat — Customers start and continue conversations with your AI assistant directly in WhatsApp. It answers product, stock, and order questions there exactly like it does on your site.
- Handoff to WhatsApp — Move a website conversation into WhatsApp for personal, human follow-up. The chat history and context come along, so nobody has to repeat themselves.
- Order notifications on WhatsApp — Send order confirmations, status updates, and tracking to customers on the channel they actually read — not a forgotten inbox.
WhatsApp turns a one-off website visit into an ongoing conversation, so you recover more carts, answer faster, and stay in touch long after a customer leaves your store. Set it up in your Storebird dashboard.
Perfect For
- WooCommerce stores with 50-50,000+ products
- Stores receiving repetitive product and order questions
- Stores spending hours per week answering the same customer emails
- Store owners who want an AI sales assistant that understands WooCommerce products
- International stores needing multi-language support
- eCommerce businesses looking to reduce repetitive support work
Plans & Pricing
- Essential — 750 conversations/month, 1 website, perfect for small stores
- Pro — 5,000 conversations/month, AI email replies, custom branding, lead capture, human handoff. 14-day free trial included.
- Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses
External Services
This plugin connects to the Storebird API service to provide AI-powered chat functionality.
Storebird API
This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:
Data sent:
* Product information (names, prices, descriptions, images) – when syncing products
* Chat messages from customers – when customers use the chat widget
* Visitor information (page URL, session ID) – for chat context
* WordPress and WooCommerce version info – during connection setup
When data is sent:
* On initial plugin connection (automatic or manual)
* On product sync (manual trigger in admin)
* When products are created/updated in WooCommerce
* When customers send messages through the chat widget
Service links:
* Service website: https://storebird.ai
* Terms of Service: https://storebird.ai/terms
* Privacy Policy: https://storebird.ai/privacy
Yes. The plugin is free to install, but you need a Storebird account to power the WooCommerce AI chatbot. The Pro plan includes a 14-day free trial so you can test it on your store.
Plans start at $39/month (Essential). The Pro plan at $89/month includes a 14-day free trial and unlocks AI email replies, custom branding, lead capture, and human handoff. The Scale plan at $199/month supports up to 3 websites. See all plans at storebird.ai.
Yes! Storebird syncs your entire WooCommerce product catalog — including names, descriptions, prices, images, stock status, categories, and variations. It uses this data to give accurate, product-specific answers.
Yes. Storebird automatically detects and responds in your customer’s language. You can also set a preferred language in the dashboard.
Yes. Customers can ask about their order status using their order number or email address, and Storebird will show them real-time tracking information from WooCommerce. This is a WooCommerce order tracking chatbot that eliminates repetitive “where is my order?” support emails.
Yes (Pro plan and above). When the AI can’t fully resolve an issue, it can hand off to you or your team. You’ll get a push notification and can respond in real-time from the Storebird dashboard. This gives you the best of both worlds: an AI customer support plugin with woocommerce live chat when you need it.
Yes. Storebird connects your store to WhatsApp so the AI works across both your website and WhatsApp. Customers can message your assistant directly in WhatsApp, you can hand off a website conversation to WhatsApp for personal follow-up (the history comes along), and you can send order confirmations, status updates, and tracking to customers on WhatsApp. You enable and configure WhatsApp from your Storebird dashboard.
Yes (Pro plan and above). Forward your store’s support inbox to Storebird with a single forwarding rule (Gmail, Outlook, or cPanel — no DNS changes needed). When a customer emails, the AI drafts a reply using your live WooCommerce data: order status, tracking, stock, and product recommendations. You review the draft and send it with one click, and the reply is delivered in the same email thread. Conversations from chat and email — across all your stores — appear in one inbox.
Yes (Pro plan and above). You can customize header colors, message colors, button colors, logos, widget position, and more from the Storebird dashboard to match your brand.
No. The chat widget loads asynchronously and weighs under 15KB. It has zero impact on your Core Web Vitals or page load speed.
Storebird is built specifically for WooCommerce. Unlike generic live chat plugins, Storebird syncs your product catalog and understands products, prices, categories, variations, and stock levels. When a customer asks a product question, Storebird answers from your WooCommerce data instead of relying on scripted responses. It also includes WooCommerce order tracking, revenue attribution, and category-aware product recommendations out of the box. And unlike live chat tools, Storebird answers your customer email as well: the AI drafts replies with live order data in them, so your inbox gets the same WooCommerce brain as your chat widget.
Yes. Storebird has full WPML compatibility. It syncs all language versions of your products and pages, detects the current language on the frontend, and responds to customers in their language. The AI automatically handles multi-language conversations without any additional configuration.
When you connect Storebird to your WooCommerce store, it automatically syncs your entire product catalog — including product names, descriptions, prices, images, stock status, categories, and variations. The sync happens automatically when you add or update products. You can also add custom knowledge base pages to train the AI on your store policies, shipping info, return process, or any other topic.
Yes. Storebird proactively engages customers who may have questions blocking their purchase. By providing instant answers about products, shipping, returns, and availability, the WooCommerce AI chatbot removes friction from the buying process. The lead capture feature also lets you collect email addresses so you can follow up with customers who don’t complete their purchase.
Storebird works with all major WooCommerce shipping and tracking plugins, including WooCommerce Shipment Tracking, Advanced Shipment Tracking (AST), YITH Order Tracking, AfterShip, SendCloud, PostNL, MyParcel, DHL for WooCommerce, and ShipStation. Customers can check their order status and tracking information directly in the chat.
Yes. Storebird supports Google Consent Mode v2 for compliant analytics tracking. Customer data is processed securely through the Storebird API. You can review our privacy policy at storebird.ai/privacy and our terms of service at storebird.ai/terms.
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