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  7. WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress

WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress

AI chatbot for WordPress with ChatGPT/OpenAI. WooCommerce, lead capture, and 24/7 support. Powered by Responses API. No monthly subscription.

30+ active installs
5.0
(1 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
3 days ago
At least 21.4 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
7.0
Your host must be running at least this version.
Requires WordPress
6.0
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
30+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how WPiko AI Chatbot – ChatGPT/OpenAI Assistant for WordPress is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 2 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
10 / 15
5.0/5 across 1 rating(s).
Listing transparency
10 / 10
Provides: screenshots, description, homepage
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-04 from the WordPress.org plugin registry.
Ratings

5.0

1 rating
5★1
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

WPiko AI Chatbot brings OpenAI’s latest models to your WordPress site for instant, accurate answers, lead capture, and automated support—without monthly fees. It’s fast, flexible, and designed for real business outcomes like resolving FAQs, assisting shoppers, and qualifying leads.

💬 What you can do

  • Provide 24/7 AI support and reduce tickets with precise, on-brand answers
  • Train on your site/files for domain-specific answers
  • Review conversations and improve AI responses
  • Embed a chatbot on any page using a shortcode or show a floating widget site‑wide

🆓 Key features (Free)

  • OpenAI Responses API integration for fast, reliable conversations
  • Works with the latest models, tailor tone and behavior via instructions
  • Full localization: Customize all chatbot interface text, placeholders, and error messages to any language
  • Style the interface to match any website’s design (colors, dimensions, icons)
  • Floating chatbot and shortcode embed: [wpiko_chatbot]
  • Proactive greeting card that invites visitors to chat, with a quick message box and flexible display rules
  • Pre-made quick questions and custom conversation starters
  • File uploads for knowledge enrichment (assistant knowledge base)
  • Basic conversation management and admin-side conversation export (with translation)
  • User transcript download from the chat UI
  • Sound notifications, error messages, page exclusion rules
  • Per-IP user limits (hourly and daily caps) to prevent API abuse and cost overruns
  • Secure API key handling

🚀 Pro adds

  • Mobile App (PWA) — Monitor and reply to conversations from your phone without opening WordPress
  • Admin Takeover — Take over any conversation from AI and chat with the user live in real-time
  • Push Notifications — Get notified instantly on your phone when a visitor sends a message
  • Advanced analytics and reporting (device, geo, usage graphs)
  • Capture emails/leads with customizable localized fields
  • Localizable contact form with file attachments and reCAPTCHA support
  • Enhanced WooCommerce integration (product cards, product assistance)
  • Website content scanning and a Q&A builder for custom knowledge
  • Advanced conversation management and cleanup tools
  • AI-powered response enhancement for operators

🌍 Any Language & Localization Support

WPiko is designed for a global audience. You can fully customize every text element your visitors see, from the chatbot name and welcome message to input placeholders and error notifications. More importantly, the AI itself is language-agnostic: train it with documents in any language, and it will converse naturally with your users in their preferred tongue.

🔐 Reliable, Fast, Secure

WPiko is optimized for performance and security. The chatbot loads fast, enqueues only essential assets, and protects your customer data.

📱 Mobile-Friendly

WPiko’s chatbot adapts seamlessly to phones, tablets, and desktops. Touch‑friendly buttons, adjustable dimensions, and compatibility with common themes and page builders ensure a smooth experience without covering key UI elements. The admin includes a mobile‑friendly navigation.

✅ Get Started with WPiko Chatbot Today

Installing WPiko Chatbot for WordPress takes just a few clicks. Start with our free plugin and upgrade anytime to unlock advanced premium tools.

Learn more: WPiko Chatbot

External Services

This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used:

OpenAI API
* What it is: OpenAI’s API service that provides access to advanced AI language models and assistants.
* What it’s used for: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities.
* What data is sent: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens.
* When data is sent: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection.
* Service provider: OpenAI
* Terms of Service: https://openai.com/terms/
* Privacy Policy: https://openai.com/privacy/

IP-API.com Location Service
* What it is: A geolocation service that provides location information based on IP addresses.
* What it’s used for: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version).
* What data is sent: The visitor’s IP address only.
* When data is sent: When a user starts a conversation with the chatbot (only if analytics features are enabled).
* Service provider: IP-API.com
* Terms of Service: https://ip-api.com/docs/legal
* Privacy Policy: https://ip-api.com/docs/legal

Do I need an OpenAI API key?

Yes, you’ll need to obtain an API key from OpenAI to use this plugin. Links to create a key are provided in the plugin settings.

How much does it cost to run the chatbot?

WPiko Chatbot uses OpenAI’s pay-as-you-go pricing model, and typical usage costs just a few dollars per month for most websites. No monthly subscription required!

Can I use this for customer support?

Absolutely! WPiko Chatbot is perfect for automating customer support, handling FAQs, and providing 24/7 assistance to reduce your support workload.

Can I customize the chatbot’s responses?

Yes, you can train your chatbot with custom instructions, upload knowledge base files, and create pre-made responses for common questions.

Does it work with WooCommerce?

Yes! Our Pro version includes specialized WooCommerce integration with product recommendations, order tracking, and sales assistance features.

Can I customize the appearance of the chatbot?

Absolutely! You can customize colors, set a custom profile image, and adjust dimensions for complete control over the chatbot’s appearance.

How can I embed the chatbot on specific pages?

You can use the [wpiko_chatbot] shortcode to embed the chatbot on any page or post.

Do I need coding skills to set this up?

Not at all! WPiko Chatbot is designed for users of all technical levels with an intuitive setup process and user-friendly interface.

Does the chatbot support languages other than English?

Yes, absolutely! The chatbot can be localized to any language. You can change the labels, placeholders, and error messages in the admin settings. Furthermore, you can train the AI using files or website scans in any language, and it will respond to users in the same language they use.

What is the Mobile App (PWA)?

The Mobile App (PWA) is a Pro feature that lets administrators and Live Agents access the chatbot on their phone or tablet. It works like a regular app but runs directly from your website, so no app store download is required. You can add it to your home screen, monitor conversations, and receive push notifications.

How does Admin Takeover work?

Admin Takeover is a Pro feature that lets you pause the AI and chat with visitors live in real time from the Mobile App (PWA) or from WordPress admin. When you release takeover, the AI resumes automatically and continues the conversation.

Categories
AI assistants & chatbotsChat & messaging
Plugin details
Version2.0.6
Last updated2026-08-02 6:21am GMT
Added2025-07-08
Requires WordPress6.0
Tested up to7.0.2
Requires PHP7.0
Tags on WordPress.org
chatbot
ChatGPT
live chat
openai
woocommerce
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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