HelpDesk Pricing
helpdesk.com · Help Desk · refreshed 2026-05-06HelpDesk pricing starts at $34/user/mo (or $29/user/mo billed annually) for the Team plan. 3 tiers total including a free tier.
Page fetched 2026-05-09 · helpdesk.com · Tier-based subscription
www.helpdesk.com/pricing/
HelpDesk pricing
Team
$34/user/mo
or $29/user/mo billed annuallyBusiness
$59/user/mo
or $50/user/mo billed annuallyEnterprise
Contact sales
See your real cost on each plan
Adjust seats to compare HelpDesk plans side-by-side and check the annual break-even.
How many seats do you need?
Team
$34.00/mo per seat · $29.00/mo billed annually$170/mo
Save 15% annually → $1,740/yrBusiness
$59.00/mo per seat · $50.00/mo billed annually$295/mo
Save 15% annually → $3,000/yrAnnual vs. monthly: on the Team plan you save $300/yr by committing annually instead of paying month-to-month — but only if you keep using HelpDesk for a full 12 months.
HelpDesk pricing FAQ
HelpDesk pricing starts at $29/mo per user for the Team plan; a free 14‑day trial is available; paid plans go up to $59/mo per user for the Business plan. Billed monthly or annually.
HelpDesk's cheapest business-usable plan is Team at $29/mo. Lowest paid tier for small teams.
Yes — HelpDesk publishes a free tier. 14‑day trial, no credit card required.
Yes — HelpDesk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.
xpay scored HelpDesk as agent-ready: every advertised plan is self-serve with public pricing. HelpDesk publishes a pricing page with 5 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. Public API documentation is reachable without an auth wall. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.
In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for HelpDesk to compare with 3 nearest peers.
Top HelpDesk alternatives by pricing transparency
Can an AI agent buy from HelpDesk?
46
/ 100 in xpay's Agent-Ready SaaS IndexHelpDesk scores 46/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift HelpDesk into the Agent-Ready Verified band.At a glance
14‑day trial, no credit card required
Monthly or annual
$34/user/mo · $29/user/mo if annual
2 tiers
3
Tier-based subscription
Most agent-ready
HelpDesk pricing summary derived from a live read of https://www.helpdesk.com/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for HelpDesk.
Explore SaaS pricing across categories
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.