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Keeping logo

Keeping Pricing

keeping.com · Help Desk · refreshed 2026-05-06
Help Desk
Free tier
Self-serve checkout
4 tiers
Quick answer

Keeping pricing starts at $14/user/mo (or $12/user/mo billed annually) for the Essential plan. 3 tiers total.

Page fetched 2026-05-09 · keeping.com · Tier-based subscription
Keeping pricing page screenshot — https://www.keeping.com/pricing/
Source · live pricing page on 2026-05-06

www.keeping.com/pricing/

Open
Pricing
Keeping pricing
As of 2026-05-09 · www.keeping.com/pricing/
Essential
$14/user/mo
or $12/user/mo billed annually
2 shared mailboxes included
Autoresponder
Shared notes with @mentions
Collision detection
Mobile & web portal
Advanced
$24/user/mo
or $20/user/mo billed annually
Unlimited shared mailboxes
CSAT surveys & reports
Round‑Robin assignment
Advanced reporting
Unlimited workflows
Enterprise
Sales
$49/user/mo
All Advanced features
SLA uptime guarantee
Custom contract & payment terms
Dedicated account manager
Cost calculator
See your real cost on each plan

Adjust seats to compare Keeping plans side-by-side and check the annual break-even.

How many seats do you need?

5
Essential
$14.00/mo per seat · $12.00/mo billed annually
$70.00/mo
Save 14% annually → $720/yr
Advanced
$24.00/mo per seat · $20.00/mo billed annually
$120/mo
Save 17% annually → $1,200/yr
Enterprise
$49.00/mo per seat
$245/mo

Annual vs. monthly: on the Essential plan you save $120/yr by committing annually instead of paying month-to-month — but only if you keep using Keeping for a full 12 months.

Open live pricing pageSee agent-readiness analysis
Frequently asked
Keeping pricing FAQ

Keeping pricing starts at $12/mo for the Essential plan; free trial available; paid plans up to $49/mo. Billed monthly and annually.

Keeping's cheapest business-usable plan is Essential at $14/mo. Lowest per‑user price with a free trial and only a 2‑user minimum..

Keeping does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Yes — Keeping's purchase motion is self-serve. A checkout URL is published on the pricing page.

xpay scored Keeping as human-assisted: some plans are self-serve, others require sales contact. Keeping publishes a pricing page with 4 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Keeping to compare with 3 nearest peers.

Alternatives in Help Desk
Top Keeping alternatives by pricing transparency
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desk360.com
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cayzu.com
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helpscout.com
eDesk pricing
edesk.com
due.work pricing
due.work
Help.center pricing
help.center
Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from Keeping?
Not Agent-Ready Yet

35

/ 100 in xpay's Agent-Ready SaaS Index

Keeping scores 35/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Keeping into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised

Billing cycle

Monthly or annual

Lowest paid

$14/user/mo · $12/user/mo if annual

Self-serve checkout

2 tiers

Tier count

3

Pricing model

Tier-based subscription

More Help Desk alternatives
Most agent-ready

SAAS First

saasfirst.com
69

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65
Keeping pricing summary derived from a live read of https://www.keeping.com/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Keeping.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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