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ProProfs Help Desk logo

ProProfs Help Desk Pricing

proprofs.com · Help Desk · refreshed 2026-05-06
Help Desk
Free tier
Self-serve checkout
3 tiers
Quick answer

ProProfs Help Desk pricing starts at $39.99/user/mo (or $19.99/user/mo billed annually) for the Team plan. 2 tiers total including a free tier.

Page fetched 2026-05-09 · proprofs.com · Tier-based subscription
ProProfs Help Desk pricing page screenshot — https://www.proprofsdesk.com/pricing/?business
Source · live pricing page on 2026-05-06

www.proprofsdesk.com/pricing/?business

Open
Pricing
ProProfs Help Desk pricing
As of 2026-05-09 · www.proprofsdesk.com/pricing/?business
Free
Free
Unlimited tickets
Multiple inboxes
Roles & permissions
Basic reporting
API & SSO integration
Team
$39.99/user/mo
or $19.99/user/mo billed annually
All Free features
Dedicated onboarding manager
24/7 email, phone, live chat support
White‑label package optional
Advanced reporting & automation
Cost calculator
See your real cost on each plan

Adjust seats to compare ProProfs Help Desk plans side-by-side and check the annual break-even.

How many seats do you need?

5
Team
$39.99/mo per seat · $19.99/mo billed annually
$200/mo
Save 50% annually → $1,199/yr

Annual vs. monthly: on the Team plan you save $1,200/yr by committing annually instead of paying month-to-month — but only if you keep using ProProfs Help Desk for a full 12 months.

Open live pricing pageSee agent-readiness analysis
Frequently asked
ProProfs Help Desk pricing FAQ

ProProfs Help Desk pricing starts at $0/mo for the Free plan; paid Team plans start at $19.99/mo per user when billed annually (or $39.99/mo month‑to‑month). Billed monthly or annually.

ProProfs Help Desk's cheapest business-usable plan is Team at $19.99/mo. Team plan starts at $19.99 per user per month when billed annually, suitable for small businesses.

Yes — ProProfs Help Desk publishes a free tier. forever free for a single user with all premium features.

Yes — ProProfs Help Desk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored ProProfs Help Desk as agent-ready: every advertised plan is self-serve with public pricing. ProProfs Help Desk publishes a pricing page with 3 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for ProProfs Help Desk to compare with 3 nearest peers.

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Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from ProProfs Help Desk?
Partially Agent-Ready

49

/ 100 in xpay's Agent-Ready SaaS Index

ProProfs Help Desk scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift ProProfs Help Desk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

forever free for a single user with all premium features

Billing cycle

Monthly or annual

Lowest paid

$39.99/user/mo · $19.99/user/mo if annual

Self-serve checkout

1 tier

Tier count

2

Pricing model

Tier-based subscription

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69

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67

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66

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NABD System

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ProProfs Help Desk pricing summary derived from a live read of https://www.proprofsdesk.com/pricing/?business on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for ProProfs Help Desk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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