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SherpaDesk logo

SherpaDesk Pricing

sherpadesk.com · Help Desk · refreshed 2026-05-06
Help Desk
Free tier
3 tiers
Quick answer

SherpaDesk pricing starts at $10/user/mo for the Contractors License plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · sherpadesk.com · Tier-based subscription
SherpaDesk pricing page screenshot — https://www.sherpadesk.com/pricing
Source · live pricing page on 2026-05-06

www.sherpadesk.com/pricing

Open
Pricing
SherpaDesk pricing
As of 2026-05-09 · www.sherpadesk.com/pricing
Single Agent
Free
forever
Ticket Management
Time Tracking
Invoicing
Knowledgebase
Base Camp
$45/mo
flat
All Single Agent features
Multiple Technicians
Asset Management
High Camp
$55/mo
flat
All Base Camp features
Advanced Reporting
Custom Branding
Contractors License
$10/user/mo
External technician access
Cost calculator
See your real cost on each plan

Adjust seats to compare SherpaDesk plans side-by-side and check the annual break-even.

How many seats do you need?

5
Contractors License
$10.00/mo per seat
$50.00/mo
Base Camp
$45.00/mo per seat · $3.33/mo billed annually
$225/mo
Save 93% annually → $200/yr
High Camp
$55.00/mo per seat · $4.17/mo billed annually
$275/mo
Save 92% annually → $250/yr
Open live pricing pageSee agent-readiness analysis
Frequently asked
SherpaDesk pricing FAQ

SherpaDesk pricing starts at $0/mo for the Single Agent plan; free trial available; paid plans up to $55/mo. Billed monthly or annually with a 10% discount.

SherpaDesk's cheapest business-usable plan is Base Camp at $45/mo. First paid tier with full help‑desk feature set suitable for small businesses.

Yes — SherpaDesk publishes a free tier. 14‑day free trial, no credit card required.

Yes — SherpaDesk's purchase motion is self-serve. No demo is required.

xpay scored SherpaDesk as human-assisted: some plans are self-serve, others require sales contact. SherpaDesk publishes a pricing page with 3 discoverable plan tier(s). Per-unit pricing is published — an agent can forecast cost per task before committing. All advertised paths route to a sales conversation rather than a self-serve checkout. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for SherpaDesk to compare with 3 nearest peers.

Alternatives in Help Desk
Top SherpaDesk alternatives by pricing transparency
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Desk360 pricing
desk360.com
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cayzu.com
Help Scout pricing
helpscout.com
eDesk pricing
edesk.com
due.work pricing
due.work
Help.center pricing
help.center
Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from SherpaDesk?
Partially Agent-Ready

49

/ 100 in xpay's Agent-Ready SaaS Index

SherpaDesk scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift SherpaDesk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

14‑day free trial, no credit card required


Billing cycle

Monthly or annual


Lowest paid

$10/user/mo


Self-serve checkout

3 tiers


Tier count

4


Pricing model

Tier-based subscription

More Help Desk alternatives
Most agent-ready

SAAS First

saasfirst.com
69

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65

SherpaDesk pricing summary derived from a live read of https://www.sherpadesk.com/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for SherpaDesk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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