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Thena logo

Thena Pricing

thena.ai · Help Desk · refreshed 2026-05-06
Help Desk
1 tiers
Quick answer

Thena pricing starts at $29/user/mo, billed annually for the Starter plan. 3 tiers total. No monthly-only billing option.

Page fetched 2026-05-09 · thena.ai · Annual-only tier subscription
Thena pricing page screenshot — https://www.thena.ai/pricing
Source · live pricing page on 2026-05-06

www.thena.ai/pricing

Open
Pricing
Thena pricing
As of 2026-05-09 · www.thena.ai/pricing
Billed annually only — no monthly option
Starter
$29/user/mo
billed annually
AI ticket detection
AI ticket summaries
AI tagging
AI assistant
Slack & email integration
Standard
$79/user/mo
billed annually
Everything in Starter
AI web chat
AI agent studio
MCP APIs
Enterprise
$119/user/mo
billed annually
Everything in Standard
AI agent custom deployments
MS Teams integration
Enterprise APIs
Enterprise security features
Cost calculator
See your real cost on each plan

Adjust seats to compare Thena plans side-by-side and check the annual break-even.

How many seats do you need?

5
Starter
$29.00/mo per seat · $29.00/mo billed annually
$145/mo
Standard
$79.00/mo per seat · $79.00/mo billed annually
$395/mo
Enterprise
$119/mo per seat · $119/mo billed annually
$595/mo
0
Open live pricing pageSee agent-readiness analysis
Frequently asked
Thena pricing FAQ

Thena pricing starts at $29/user/month for the Starter plan; paid plans up to $119/user/month. Billed annually.

Thena's cheapest business-usable plan is Starter at $29/mo. Lowest priced tier that includes core ticketing features suitable for a small business..

Thena does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Yes — Thena's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Thena as agent-ready: every advertised plan is self-serve with public pricing. Thena's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Thena to compare with 3 nearest peers.

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AI agent readiness
Can an AI agent buy from Thena?
Approaching Agent-Ready

60

/ 100 in xpay's Agent-Ready SaaS Index

Thena scores 60/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; API access is partial; usage-based / per-token pricing is published.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Thena into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised


Billing cycle

Annual only


Lowest paid

$29/user/mo (billed annually)


Self-serve checkout

3 tiers


Tier count

3


Pricing model

Annual-only tier subscription

More Help Desk alternatives
Most agent-ready

SAAS First

saasfirst.com
69

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65

Thena pricing summary derived from a live read of https://www.thena.ai/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Thena.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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