Userback Pricing
userback.io · Bug Tracking · refreshed 2026-05-06Userback pricing starts at $9/user/mo (or $7/user/mo billed annually) for the Team plan. 4 tiers total including a free tier.
Page fetched 2026-05-09 · userback.io · Tier-based subscription
www.userback.io/pricing/
Userback pricing
Free
Free
Team
$9/user/mo
or $7/user/mo billed annuallyBusiness
$19/user/mo
or $15/user/mo billed annuallyBusiness Plus
$29/user/mo
or $23/user/mo billed annuallySee your real cost on each plan
Adjust seats to compare Userback plans side-by-side and check the annual break-even.
How many seats do you need?
Team
$9.00/mo per seat · $7.00/mo billed annually$45.00/mo
Save 22% annually → $420/yrBusiness
$19.00/mo per seat · $15.00/mo billed annually$95.00/mo
Save 21% annually → $900/yrBusiness Plus
$29.00/mo per seat · $23.00/mo billed annually$145/mo
Save 21% annually → $1,380/yrAnnual vs. monthly: on the Team plan you save $120/yr by committing annually instead of paying month-to-month — but only if you keep using Userback for a full 12 months.
Userback pricing FAQ
Userback pricing starts at $0/mo for the Free plan; paid plans start at $7/mo per seat for the Team plan (billed annually) and go up to $23/mo per seat for the Business Plus plan (billed annually). Billed monthly or annually.
Userback's cheapest business-usable plan is Team at $7/mo. Lowest paid tier suitable for small teams.
Yes — Userback publishes a free tier. Up to 2 seats, 7‑day feedback retention.
Yes — Userback's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.
xpay scored Userback as agent-ready: every advertised plan is self-serve with public pricing. Userback publishes a pricing page with 3 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.
In the Bug Tracking category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Userback to compare with 3 nearest peers.
Top Userback alternatives by pricing transparency
Can an AI agent buy from Userback?
51
/ 100 in xpay's Agent-Ready SaaS IndexUserback scores 51/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; API access is partial; a free entry path exists.
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Userback into the Agent-Ready Verified band.At a glance
Up to 2 seats, 7‑day feedback retention
Monthly or annual
$9/user/mo · $7/user/mo if annual
3 tiers
4
Tier-based subscription
Most agent-ready
Userback pricing summary derived from a live read of https://www.userback.io/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Userback.
Explore SaaS pricing across categories
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.