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Zoho Desk logo

Zoho Desk Pricing

zoho.com · Help Desk · refreshed 2026-05-06
Help Desk
Free tier
Self-serve checkout
4 tiers
Public API
Quick answer

Zoho Desk offers a free tier; paid plans contact sales. 5 tiers total including a free tier.

Page fetched 2026-05-09 · zoho.com · Tier-based subscription
Zoho Desk pricing page screenshot — https://www.zoho.com/desk/pricing.html?autoCC=US
Source · live pricing page on 2026-05-06

www.zoho.com/desk/pricing.html?autoCC=US

Open
Pricing
Zoho Desk pricing
As of 2026-05-09 · www.zoho.com/desk/pricing.html?autoCC=US
Free
Contact sales
Easy email ticketing
Three user licenses
Basic ticket management
Express
Contact sales
Email support
Social media ticketing
Web forms
AI Agents
Standard
Contact sales
All Express features
Business Messaging
Live chat widget
Instant messaging
Professional
Contact sales
All Standard features
Telephony integration
Blueprints
Multi‑department support
Enterprise
Contact sales
All Professional features
AI support assistant
Live chat (Zoho SalesIQ)
Sandbox environment
Open live pricing pageSee agent-readiness analysis
Frequently asked
Zoho Desk pricing FAQ

Yes — Zoho Desk publishes a free tier. Free Forever, up to 3 users.

Yes — Zoho Desk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Zoho Desk as agent-ready: every advertised plan is self-serve with public pricing. Zoho Desk publishes a pricing page with 4 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. Public API documentation is reachable without an auth wall. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Zoho Desk to compare with 3 nearest peers.

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hubspot.com
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desk360.com
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cayzu.com
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helpscout.com
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edesk.com
due.work pricing
due.work
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help.center
Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from Zoho Desk?
Partially Agent-Ready

48

/ 100 in xpay's Agent-Ready SaaS Index

Zoho Desk scores 48/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; API access is partial.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Zoho Desk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Free Forever, up to 3 users

Billing cycle

Monthly or annual

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

5

Pricing model

Tier-based subscription

More Help Desk alternatives
Most agent-ready

SAAS First

saasfirst.com
69

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65
Zoho Desk pricing summary derived from a live read of https://www.zoho.com/desk/pricing.html?autoCC=US on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Zoho Desk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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