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Chatdesk Teams logo

Chatdesk Teams

Partially Agent-Ready
Agent-Ready SaaS Index · chatdesk.com · scored 2026-05-09 · rubric v2.0
Score 49 / 100
Live Chat

Chatdesk Teams scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See Chatdesk Teams pricing summaryLive pricing page
Pricing
Chatdesk Teams pricing
As of 2026-05-09 · www.chatdesk.com/pricing
Free
Free
Unlimited integrations
Dashboard users
Data export
Call Deflection
$99/mo
flat
Reduce call volume
Self‑serve messaging
Advanced reporting
Social Engagement
$900/mo
flat
600 confirmed engagements
Multi‑platform outreach
Custom campaigns
Email Engagement
$1000/mo
flat
400 personalized conversations
1:1 messages across email, SMS, DMs
Custom campaigns
1:1 Engagement
$1500/mo
flat
500 conversations per month
Strategy creation
Performance reporting
Score breakdown · rubric v2.0
How Chatdesk Teams scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
49 / 100
Effective pricing
What it actually costs at typical scale
Small business using Call Deflection plan (100 tickets/month)
$99/mo
· Monthly billing· No extra usage fees
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 60/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

No

Can cancel online

Unknown


Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No


Annual commit required

No

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No


Invoice payment available

No

Purchase orders supported

No

MSA required

No

DPA available

No

Security review required

No


Trial

Available, no card

Annual discount

10% off

Competitive intel
Positioning & ecosystem
Headline

“Scale with 24/7 personalized support from Superfans”

Buyer persona

mid market
enterprise

Value claims
90%+ CSAT scores
80% decrease in average response time
Agent purchase simulation
Six-step check: can an agent actually buy from Chatdesk Teams?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Chatdesk Teams could lift its score

Add at least one self-serve paid tier with a checkout link, so an agent can pay without a sales call.

pricing_visible

true

headline_phrasing

Scale with 24/7 personalized support from Superfans — The most scalable way to boost sales and support. Get just the coverage you need with our on-demand plan — and let our CX experts solve your tickets for you.

tier_count

0

lowest_paid_entry_usd

900

free_tier

false

free_tier_terms

null

per_unit_price

$99 / monthReduce call

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

{"unit_class":"api_call","confidence":"medium","agent_task_price_forecastable":"yes","rejected_reason":null,"evidence_text":"$99 / monthReduce call"}

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Scale with 24/7 personalized support from Superfans · Included with all plans. Always free.
CTAs (40): Proactive EngagementGrow your revenue with 1:1, proactive outreach on social, em · 24/7 SupportClear your ticket backlog and transform social comments into convers · Smarter Call DeflectionReduce call volume and shift callers to self-service and · Automatic Customer InsightsReal time insights from all your channels on one plat · IntegrationsChatdesk connects to all your favorite tools · Beauty · Clothing · Food · Personal Care · Pets · Pricing · Blog
Price tokens (7): $900 / month · $1 · $99 / monthReduce call volu · $0 / monthInstantly aggreg · $99 · $1 · $99
ServicesProactive EngagementGrow your revenue with 1:1, proactive outreach on social, email, and SMS.24/7 SupportClear your ticket backlog and transform social comments into conversionsSmarter Call DeflectionReduce call volume and shift callers to self-service and messagingAutomatic Customer InsightsReal time insights from all your channels on one platformIntegrationsChatdesk connects to all your favorite toolsCase StudiesBeautyClothingFoodPersonal CarePetsPricingResourcesBlogFAQs24 Free CX E-mail TemplatesTikTok Ads Checklist for E-Commerce MarketersCompanyAbout usCareersLoginTeamsShiftTrendsSchedule a Free DemoScale with 24/7 personalized support from SuperfansBook a demoOn-demandDedicatedMonthlyYearlySave 10%Pay-per-ticket solved on social, email, and SMSThe most scalable way to boost sales and support. Get just the coverage you need with our on-demand plan — and let our CX experts solve your tickets for you.How many support tickets do you have each month? 400X / monthX00 tickets resolved per monthSocial, email, and SMS supportUp to 24/7 coverage from real humansUnlimited, one-click integrations80% decrease in average response time90% + CSAT scoresX / monthX00 tickets resolved per monthSocial, email, chat, and SMS supportUp to 24/7 coverage from real humansUnlimited, one-click integrations80% decrease in average response time90% + CSAT scoresMonthlyYearlySave 10%Add full-time experts along with on-demand supportFor brands that need expert support for live chat, quicker SLA…
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Are you Chatdesk Teams? Something off in this listing?
Agent-Ready Spec
Chatdesk Teams
Partially Agent-Ready

49

/ 100 (rubric v2.0)

Category

Live Chat

Pricing model

Not advertised

Tier count

0

Free tier

No

Lowest paid entry

$900/mo

Per-unit price

$99 / monthReduce call

Self-serve / sales-only tiers

0 / 1


Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.chatdesk.com/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Human-assisted
60/100 · v2.1
Canonical answer

Chatdesk Teams pricing starts at $0/mo for the free plan; paid plans range up to $1,500/mo. Billed monthly or annually with a 10% discount for yearly.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://www.chatdesk.com/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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