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  7. Re:amaze

Re:amaze logo

Re:amaze

Partially Agent-Ready
Agent-Ready SaaS Index · reamaze.com · scored 2026-05-09 · rubric v2.0
Score 49 / 100
Live Chat
Free tier
Self-serve checkout
Public API

Re:amaze scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See Re:amaze pricing summaryLive pricing page
Pricing
Re:amaze pricing
As of 2026-05-09 · www.reamaze.com/pricing
Free
Free
14‑day trial, all features
Starter
$59/mo
flat
Unlimited team members
500 responded conversations per month
Basic
$29/user/mo
or $26/user/mo billed annually
Unlimited Email Inboxes
Live Chat
Social Media Channels
FAQ
Workflow Automation
Pro
$49/user/mo
or $44/user/mo billed annually
All Basic features
Multiple Brands
Live View of Site Visitors
Advanced Reporting
SMS and Voice Channels
Plus
$69/user/mo
or $62/user/mo billed annually
All Pro features
Peek (Live Screensharing)
Departments
Staff Performance Reporting
Staff Shifts and Vacation Days
Enterprise
Sales
Contact sales
White‑glove service
Custom pricing
Score breakdown · rubric v2.0
How Re:amaze scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
49 / 100
Effective pricing
What it actually costs at typical scale
1 team member, Basic plan, monthly billing
$29/mo
· Basic plan· Monthly billing· 1 team member
Confidence: high
5 team members, Plus plan, annual billing
$310/mo
· Plus plan· Annual billing (10% discount)· 5 team members
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 80/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

No

Can cancel online

Yes

Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No

Annual commit required

No

Auto-renewal mentioned

Yes

Cancellation policy visible

Yes

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Trial

14 days (no card)

Annual discount

10% off

Enterprise signals
Trust & compliance

SSO / SAML

Unknown

RBAC

Unknown

Audit logs

Unknown

Data residency

US

Competitive intel
Positioning & ecosystem
Headline

“The world's best helpdesk fits all team sizes”

Buyer persona

smb
mid market
enterprise
developer

Integrations mentioned
Shopify
Slack
Agent purchase simulation
Six-step check: can an agent actually buy from Re:amaze?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
  • A free tier exists, lowering the bar for an agent builder to prototype before committing budget.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Re:amaze could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

The world's best helpdesk fits all team sizes — No Contracts. No Obligations. No Credit Card Needed.

tier_count

8

lowest_paid_entry_usd

null

free_tier

true

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

5

sales_only_tiers

0

public_api_docs_url

https://www.reamaze.com/docs

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: The world's best helpdesk fits all team sizes
CTAs (40): Explore Features · Pricing · Developer · Integrations · Product News · Login · Try Re:amaze Now · Inbox Shared inbox helpdesk for all your support channels. Built for your team. · Chat Live chat with automated messaging, chatbots, and video calls for your webs · Chatbots Automate every business opportunity with pre-built and custom chatbots. · Push Campaigns Increase re-engagement and boost sales with targeted push notific · AI BETA Leverage the power of AI to help you respond, create, and summarize.
Price tokens (13): $29 per Team Member per Mo · $29 · $26 · $49 per Team Member per Mo · $49 · $44 · $69 per Team Member per Mo · $69 · $62 · $0.85 per additional resolut · $0.85 per additional resolut · $0.85 per additional resolut
Explore Features Pricing Developer Integrations Product News Login Try Re:amaze Now Inbox Shared inbox helpdesk for all your support channels. Built for your team. Chat Live chat with automated messaging, chatbots, and video calls for your website or web app. Chatbots Automate every business opportunity with pre-built and custom chatbots. Push Campaigns Increase re-engagement and boost sales with targeted push notification campaigns. AI BETA Leverage the power of AI to help you respond, create, and summarize. FAQ Customizable and embeddable FAQ center to help customers help themselves. Status Page Keep customers informed by alerting them when there’s an incident or outage. Live Get more sales with real time customer activity monitoring and personal messages. The world's best helpdesk fits all team sizes No Contracts. No Obligations. No Credit Card Needed. Try Re:amaze Free Request a Demo Start your trial now and choose your Plan later. See below for Pricing details. Monthly Annually (Save 10%) Basic $29 per Team Member per Month $29 $26 .10 per Team Member per Month billed Annually Unlimited Email Inboxes Live Chat Social Media Channels Public/Internal FAQ Workflow Automation (Macros) Response Templates Website Integration Chatbots Cues (Proactive Messages) Basic Reporting Customer Intents Re:amaze AI Agent Pro $49 per Team Member per Month $49 $44 .10 per Team Member per Month billed Annually All of the features in Basic Manage Multiple Brands in one Account Live View of Sit…
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Live Chat stack up.

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Agent-Ready Spec
Re:amaze
Partially Agent-Ready

49

/ 100 (rubric v2.0)
Category

Live Chat

Pricing model

The world's best helpdesk fits all team sizes — No Contracts. No Obligations. No Credit Card Needed.

Tier count

8 (slider / volume ladder)

Free tier

Yes

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

5 / 0

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.reamaze.com/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
80/100 · v2.1
Canonical answer

Re:amaze pricing starts at $29/mo per team member for the Basic plan; a free trial is available; paid plans go up to $69/mo per member. Billed monthly or annually with a 10% discount.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://www.reamaze.com/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
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