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Richpanel logo

Richpanel

Partially Agent-Ready
Agent-Ready SaaS Index · richpanel.com · scored 2026-05-09 · rubric v2.0
Score 49 / 100
Help Desk
Self-serve checkout

Richpanel scores 49/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a free entry path exists.

See Richpanel pricing summaryLive pricing page
Pricing
Richpanel — 3 products
As of 2026-05-09 · richpanel.com/pricing/
Free
Free
forever
Basic ticketing
Email & Live Chat
Starter
$50/mo
or $42/mo billed annually
Up to 500 orders per month
Automation rules
Pro
$600/mo
or $500/mo billed annually
Unlimited automations
Priority support
Score breakdown · rubric v2.0
How Richpanel scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
49 / 100
Effective pricing
What it actually costs at typical scale
Free plan, up to 1,000 orders/mo
$0/mo
· No paid tier selected· Orders within free quota
Confidence: high
Starter plan billed annually (42 $/mo)
$42/mo
· Annual billing selected· 500 orders per month usage
Confidence: high
Pro plan billed monthly (600 $/mo)
$600/mo
· Monthly billing selected· 10,000 orders per month usage
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 70/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

No


Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No


Annual commit required

No

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No


Invoice payment available

No

Purchase orders supported

No

MSA required

No

DPA available

No

Security review required

No


Trial

Available, no card

Competitive intel
Positioning & ecosystem
Headline

“Pay Less, Automate More”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Zendesk
Gorgias
Helpscout
Salesforce
Agent purchase simulation
Six-step check: can an agent actually buy from Richpanel?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Richpanel could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Select the product to view pricing — Richpanel Named Momentum Leader In G2’s Winter Report 2023

tier_count

8

lowest_paid_entry_usd

0

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

5

sales_only_tiers

0

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Select the product to view pricing · Pay Less, Automate More
CTAs (40): Learn more · Book a Demo · Help Desk · Multichannel · Agent Console · Assignments · Automations · Reporting & Analytics · Integrations · Explore Help DeskExplore · Self Service · Order Management
Price tokens (47): $0per monthUp to · $50per monthUp to · $600per monthUp to · $0per month · $42per month · $500per month · $0per user per monthCalc · $29per user per monthCalc · $99per user per monthCalc · $0per user per month · $20per user per month · $85per user per month
New & affordable pricing. Available for signups after Feb 1, 2023.Learn moreLearn moreXProductDeliver exceptional customer service with AIBook a DemoWorks withZendeskGorgiasHelpscoutSalesforceRichpanelHelp DeskThe most collaborative and time-saving help desk. Integrates with your entire tech stack.MultichannelAgent ConsoleAssignmentsAutomationsReporting & AnalyticsIntegrationsExplore Help DeskExploreSelf ServiceAutomate customer service on your site with a self-service portal.Order ManagementReturns and ExchangesBranded Help CenterAgent Hand offCustom FlowsSubscriptions (Coming soon)Explore Self-ServiceExploreAI EmployeesDeliver exceptional customer service with AIBook a DemoWorks withZendeskGorgiasHelpscoutSalesforceRichpanelSocial Media AIAI-powered Social Media Moderator: Instantly hide spam, troll, and harmful comments across paid and organic channels.MultichannelAgent ConsoleAssignmentsAutomationsReporting & AnalyticsIntegrationsExplore Help DeskExploreSidekick AITrained on your data, Sidekick auto replies to repetitive queries, help agents draft replies & support 2-way translations.Order ManagementReturns and ExchangesBranded Help CenterAgent Hand offCustom FlowsSubscriptions (Coming soon)Explore Self-ServiceExplorePricingResourcesBlogsOnboarding GuideIntegrationsCustomersPartnersRecent releasesContract buyoutResourcesBlogRichpanel Named Momentum Leader In G2’s Winter Report 2023View all blogsBlogHelp CenterIntegrationsCustomersRecent releasesVideos and WebinarsContract…
You work at Richpanel?
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Are you Richpanel? Something off in this listing?
Agent-Ready Spec
Richpanel
Partially Agent-Ready

49

/ 100 (rubric v2.0)

Category

Help Desk

Pricing model

Select the product to view pricing — Richpanel Named Momentum Leader In G2’s Winter Report 2023

Tier count

8 (slider / volume ladder)

Free tier

No

Lowest paid entry

Free

Self-serve / sales-only tiers

5 / 0


Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from richpanel.com/pricing/
Pricing model

Multi-product subscription

Agent-purchase verdict
Agent-ready
70/100 · v2.1
Canonical answer

Richpanel pricing starts at $0/mo for the Free plan; paid plans go up to $600/mo. Billed monthly or annually.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://richpanel.com/pricing/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
Company
About xpayAgency PartnersGitHubDiscordllms.txt
DevelopersDocumentationAPI ReferenceSDKs & LibrariesQuickstart GuideOpenAPI Spec
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